I cannot recommend these guys enough. The staff is friendly and knowledgable. After success with…read moremy last purchase, I took two long guns in that needed to be fixed. They charged me a small fee in my opinion and both guns work again! They are still relatively new, and I see great things in their future!

Great place! They have plenty of AR's, older shotguns and rifles, military firearms, a plethora of…read morepistols, plenty of ammo, and some reloading supplies.

Just wanted to write a quick review on my experience at the Hafers gun shop in Hagerstown , started…read moreout good was talking to a salesman about a 6.5 cm rifle , he was very knowledgeable, and was asking about my price range and what I would be using it for , they didn't have one in my price range ,so we where still talking, I said I would try the falling waters hafers for one , and one of the other counter person , rudely, told his fellow salesman and me to take that stuff somewhere else , meaning the conversation! wish I knew is name , be really don't care , if he was the only one in the store I would turn around and walk out would never do business with that guy this is second time this has happened, really unprofessional, so needless to say some of your staff Mr Tim Hafer needs to show some respect, and not be so rude, but hay , it's ok , there are a lot other gun shops in the area , that would not be so rude and arrogant, o well just thought I would tell everyone my experience with Hafers guns in Hagerstown md!

I brought in my 44mag to get a factory sight put on. It had a leupold scope with it not attached…read more After months of calls and time after time promises of return phone calls that never happened., At this point I was just going to get my weapon back. When I went in, they told me they had it in the back and we're mounting my scope for free. When they brought out my 44 it had a bushnell on it. When I pointed out the mistake they argued with me treated me like I was being dishonest. I showed pics of the gun w/the leupold scope. After checking the security tape. The atmosphere changed because they knew they were the ones that were in the wrong. I was then invited to the back Gunsmithing area. It is a disaster area. It's a wonder that they can find anything in that mess! I was invited to see what a mess it was because that was the excuse for treating me like a criminal or a fraudster. In the end I did get back me original scope but it's really left me feeling violated because of their clutter and incompetence.

Went in for a (2) pistol transfer from my brother PA resident to me a WV resident. 4 people…read moreworking. Only one could do transfers. Hour waiting for them to tell us it could not be done and the firearms needed to be shipped ffl to ffl. Not true. Hey Green Monstar, its okay for you to say you dont want to get involved in that transfer at that time. The lady who I saw for about 5 minutes the whole hour came out and asked the guy working the counter to when he had a minute call so and so to come pick up his sh!t (appeared to be a pistol) Nice touch. Prices are high. 10 out of 10 wont be back. I'd rate this place minus stars. -2 Oh, if you do have to wait. Good luck all the available sitting areas are behind the counter.

Communication and customer service were surprisingly poor. Despite the manufacturer confirming…read moredelivery, there was no communication from staff about policy on shipped and delivered items. The staff then refused to check even with several employees working and 1 other customer. The situation escalated unnecessarily and the item was sent back without resolution, other than the item being sent to another store. Very disappointing experience.

I have had the pleasure of purchasing a firearm of my choice lately... it was everything I was…read morelooking for & I must say Sterling Arsenal did everything they promised to do! Thanks guys you get 5 Stars...

I got my "mini PhD" in Cerakote and parkerizing online after purchasing an older Colt 1911 on…read moregunbroker, which had its fair share of weathering and "idiot scratches" on it. Their rep hit me up right away here on Yelp, and I made the drive a few days later to look into a Cerakote finish for my latest handgun conquest. Pricey for sure but my word does it look like a brand new firearm. I'm taking my wife's P22 there soon to get some fun color but the regular gunmetal finish I got for this Colt really is impressive. Cool little shop too, and I tbh I did enjoy some of the responses from the owner to a handful of digs on this platform too haha. More SBO should be this genuinely engaged. Nice work fellas thanks again.

Small but well stocked shop with competent, knowledgeable yet accommodating staff/owner.read more

Went to three different places before we walked into Knights Armor and i'm so happy we did. Paul…read moreand Mike were very welcoming and helpful. They answered all my questions and did not once push me to make a purchase. They were both extremely knowledgeable with their inventory and made my fiancé and I very comfortable when selecting our items. They have definitely gained a customer for life and I highly recommend their store.

Extremely friendly, and knowledgeable staff! This place is family owned and operated and they will…read moretake what every time is needed to make sure all your questions and needs are met. I have been back a few times and will continue to go back. They have fire arms training classes I will also be attending in the future. A great place that I would recommend to anyone looking for a firearm or a range, or even just to ask questions and gain knowledge.

This place has stolen a suppressor from me... I purchased a silencer Co. Suppressor from Hafers gun…read moresmithing. They transferred the suppressor to this company aces N 8s, It took a couple of phone calls and bs stories but I finally filled my paperwork. Unfortunately the ATF lost my fingerprint cards... it has been over a year and I still get no response form this company. I spoke with pennsylvania state police and was instructed to file theft against then. Be very careful dealing with this company they stole over $1000 from me. I just want to make sure others do not get ripped of as well.

Terrible work their cerakote work is sloppy. Nice folks but would never have any more work done.read more

They are both generally unfriendly and give the impression you are interrupting their work when you…read morebring a firearm to be repaired, in my case a legacy Remington shotgun that needed to be checked and springs possibly replaced, about as basic as it gets for gunsmithing. Repairs took awhile. Repair quality was good. Charges were reasonable.

Best armorers in the NCR. Honest, competent, and knowledgeable. There's a reason these folks have…read morethe best reputation around.