Location refused to honor it's online coupon today. Something was wrong with their website. I walked in and attempted to show it to the manager who was disinterested at best. I showed them a coupon was offering to upgrade my pizza for a particular dollar amount and they told me they're not trained on anything online. They told me they cannot honor the coupon. Didn't even attempt to assist. Horrible customer service. They only have two people that work here that are polite. read more

Domino's Pizza - This is the online order with the upgrade that they refused to accept - Pizza Near Me - Oakley, California

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Fuck these people they got some fatty's working there . Let me explain further I placed a pick up order today in the drive thru and when I received my pizza and opened the box I noticed a sliver of my pizza was cut out. This is completely unethical behavior and unprofessional service .. you can even see the cut marks in the box from the piece they took ! I honestly don't understand how low you have to be in life to do this . I mean if your that hungry make your own pizza and put it on your work tab!!! Not out of my pizza that I paid for this shit is nasty and completely not okay I hope who ever did this to my food gets their karma and gets fired !!!! read more

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Until a few weeks ago, I hadn't had Domino's Pizza for 25 years or more. Honestly, I thought it tasted like cardboard back then. One day late at night Domino's was the only pizza place open, so me and a friend ordered some. It was pretty good, so maybe a week later I ordered the Italian sandwich. It was so good. I ordered another one a week after that. I'm gonna have to try the Philly cheesesteak and the chicken Parmesan sandwiches next. The people who work there are always nice and my order is always done when they say it will be. read more

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I am tired of Domino's saying FREE pizza! They say you have to do it for delivery. The catch...You have to spend $23 plus delivery fee plus tip. You end up spending $30+ for your FREE pizza. You can get 2 pizzas from mix and match for the same price. How is the "FREE" pizza a deal? read more

Ayooo! Pizza pizza! Actually, way better than lil Cesar's pizza pizza. I had gotten a couple pizzas & the cookie brownie for the Super Bowl, and on short notice, it was done fairly quick! I love the fact that this location also has a drive thru. I had gotten a large pepperoni & a large custom pizza. The pepperoni was good, can't really go wrong with it. But the custom pizza that had the white garlic sauce, chicken, Italian sausage, black olives, and garlic was like nothing I've had before. It was loads of flavor. Each bite was bursting and moist (could be the oil too lol, but it wasn't visible that it was oil unlike other pizza's). The brownie with cookie was good for what it was. I didn't order it, my cousin did and well, it is what it is said to be, so I can't complain. It wasn't bad, but not great. Price-wise, obviously more than little Cesar's, but of course better. It is also cheaper than other spots like mountain mikes & round table, and honestly, I might like it better as of right now. Can't wait to come back with that same custom pizza! read more

Great service. Pizza and wings were perfect!! Everything was on time and perfect!! Thank you! read more

Do not use UberEats. They never delivered my food. I have tried to contact them and they give me the run around, even after I tell them that what they want me to do doesn't work I have tried it already. The just end the chat. Can't talk to a real person. I am going to contact my bank next to get my money back! Never have this problem with DoorDash! read more

Pizza is ok enough to feed the family after a very busy day of football tournaments. I spend my money here often. They have been convenient for my family, but after today I will no longer support their business. After spending money to buy your pizza you want me to pay for parm cheese and peppers for an extra $1.50. If this is how you want to say thank you to your customers, then I say no thank you. Last time I spend my money here. Bye. read more

Took over an hour to get my pie,I sure that it was delivered to wrong address, because it says delivered on my phone app, when I called the store they were rude and tried to play it off like it was my fault, read more

Okay went back I decided to be generous and give another star because I did figure out that you can order your food online and pick it up through a drive-through so it won my heart there. Overall it's not that bad if you just pick your food up and don't sit in for vibes to seep in your aura if you're sensitive or crazy however you'd look at that. LOL Anyways id recommend it for the drive thru! I've never seen a pizza place with one! read more

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Never got my order correct never offer the tv deal they will say they don't know what the customers talking about

Nowadays we just opt for delivery and it's so convenient. We love the Parmesan Bread Bites and Cheese Pizza! Online order gives you an option of time delivery. So you can place your order and tell them what time you want your food delivered. read more

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This is my go to affordable pizza spot. They always get my order right and quickly...i have ordered probably 30 times in the last two years. Always satisfied. read more

Pizza is fresh and gooey with cheese and extra sauce. Got a sandwich but bread was a little too toasted and dry but still tasty

My poor dad orders dominos today & they couldn't even shake the wings Like I understand drizzling sauce on maybe 5 ... but all these ? Lazy work , coming from someone who's worked in the restaurant industry for 8 years . Get it together Dominos . This is disappointing & made me sad to even see my dad eating this read more

Domino's Pizza - Like what .. - Pizza Near Me - Oakley, California

I ordered and they said 20 min then I went back to get my food they said someone else alr picked it up but nobody did and then they said give them 10 more min to make another one then I got home to eat the pizza it was the wrong order read more

Domino's Pizza - Pizza Near Me - Oakley, California

I would have given this place 1 star because of what I initially received but they came back and redelivered another pizza. Although they came back, it wasn't any better than the first pizza. I have never had a bad pizza delivered from dominos before but I guess there is always a first. First pizza, garlic Parm white sauce w/salami and spinach. I asked for extra sauce and extra cheese and by the looks of the pic... I did not get what I asked for. It was very dry and inedible. My hubby called again and spoke with an employee and they offered to either give us a free pizza next time or have one delivered again. We accepted to have another one delivered. We received second pizza and half of pizza had cheese and topping and sauce and the other half had nothing. So this dominos night was not a great night. Hopefully next time, they might think twice about having the person who initially made our pizzas to do delivery instead. read more

Domino's Pizza - I asked for Extra Parmigiana and extra cheese but I had this delivered to me instead - Pizza Near Me - Oakley, California

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Well. Where do I start. We ordered our pizzas and cinnamon twist and an order of the boneless chicken pieces. When it arrived the pizzas were dry and the extra toppings we had ordered were non existent! It was terrible. I have a good review only a few months ago but something happened since then. We won't be back. Sorry to say, you would be better off buying Freschetta at the grocers! read more

Every time I call for delivery this location is too busy and they have to call me to tell me that delivery will be over one hour and I live two blocks away! I would not recommend getting delivery because your experience will be bad. Just do carry out or use another pizza place. Manager gave me a free soda for the trouble but she said it's always going to be this way with delivery so I would order one hour ahead of this if you love Dominos read more

Update: I spoke to the manager Cruise tonight. She did everything I would have hoped a manager would do. She listened, we recapped, we made a resolution. I appreciate her time and attention. I feel it was left off in a much better place. Thanks Cruise! read more

Domino's Pizza - Pizza Near Me - Oakley, California

This is the worst Domino's I have ever ever been to. I don't know why we keep on going back but this will be the last time. Ordered a Philly cheesesteak sandwich it only had three pieces of meat and 8 million mushrooms. I don't think I've ever gotten the order that was done correctly unless it was a salad or cheese bread. The absolute worst read more

Domino's Pizza - This is a photo of the three pieces of meat that were in my sandwich along with a bunch of mushrooms. It was mostly bread. - Pizza Near Me - Oakley, California

@dominos so I get 2 burnt pizzas delivered. I call the store and they offer to remake and promise new delivery in 35 mins I just called 1 hr 10 min later no pizza. They made it for pick up. Excuse is we have a new store and we're really busy SERIOUSLY ? No manager on a Friday night at a new store ? What a joke how could the staff even box and ship out 2 burnt pizzas. I have 2 starving kids who are whining about being hungry. This is the worst Dominos I have ever used read more

Worst dominos in the world how do you take 36 minutes just to prep the pizza and not put in the oven I'm literally outside watching all the workers just stand around. It's not even busy. This is the worst customer service I've ever had in my life and it is unacceptable. read more

I've been ordering from here for years, no major issues. Lately they even will call you if there's a long wait for delivery. However, DO NOT order a "Salad". It's just some prepackaged crap from grocery outlet down the street. All the rest of the stuff is always reasonably good for well under half the cost of any other pizza place. Even the Straw Hat pizza truck wants $24 bucks for a one topping large. Good lord. read more

The delivery driver left a bunch of pizzas and sodas on my porch and I looked at the receipt and it was at the wrong house. So I tried to do the right thing and call Dominos in Oakley, CA to tell them that they accidentally dropped their delivery off at the wrong house. 15 minutes later and it's still on my porch. I called Dominos back and the lady who answered the phone was completely RUDE to me! I said I just wanted to make sure the guy is coming to get it and she said "I TOLD YOU HE IS ON HIS WAY". this pizza has been at my house for 25 minutes! also, I heard they aren't even allowed to take the pizza back and deliver to the right people because it's against the rules. GROSS. I would be mad if this was my order and it sat outside at a random persons house for 30 min with flies all over the boxes. Yuck! read more

Worst pizza ever, crust was like shoe leather! Never again will we purchase anything from this establishment! read more

Domino's Pizza - Pizza Near Me - Oakley, California

The pick up window was a neat idea. But it took a long time before someone even noticed or decided to help us out. I was about to walk in to get my order when someone finally came to the window. They wouldn't do one of the deals so we ended up paying more. So next time I'll just order online instead of being told no where I can obviously do it online. Pizza was good though. read more

So I have spent so much money at this dominoes and had a terrible experience called for Pizza placed an order for about $45 then after it didn't show up after an hour and a half I called and they said oh it's on its way after another 30 minutes I called back and they said oh sorry we canceled your order then waited for them to replace the order for another hour and a half totally ridiculous ridiculous customer service read more

Placed an order at 7:55p, it showed 35-45 min for delivery. Was constantly checking the tracker, but suddenly the tracker was no longer working, so after almost an hour of waiting I called, placed on hold w out being told I was in hold, after 4 mins I hung up and called again. A female answered this time, didn't apologize about being left on hold. Explained we had been waiting over an hour for our delivery, she says it cancelled bc I had requested it be left outside my door and that the driver allegedly called to confirm this and was told that no order was placed. I advised her that I received no such call and this is a cell therefore I would have been the only one to answer if so. I confirmed the callback number is correct, and that the driver may have dialed a wrong number. She was not apologetic and said the person who cancelled the order is gone, that she didn't cancel the order. No apologies, said if I want to place a new order it'd be another 45 mins. I said no thank you and asked if I had been charged, she said no that it was voided. Empathy is something the crew members needs to learn. No pizza for dinner from this dominos. read more

This place is horrible the pizza sucks service is terrible the manager did not care to give me a refund and they let someone else take my pizza the place is horrible don't recommend read more

Literally so horrible would not recommend, horrible customer service, and they even gave my order to the wrong person without confirmation. When I went in to complain the people in there and the manager could care less about you and your food. While waiting for my first pizza it took about an hour for us and we didn't even get the pizza. this is a horrible service and place in general I would not recommend and to top it all off they didn't even give me a refund, they honestly truly literally could care less about me and my hungry children. read more

Super fast every time!! It's amazing that my past three deliveries have only taken 20-25 minutes from the moment I click PLACE MY ORDER until they are knocking at my door. Food is delicious, our favs are the Philly cheesesteak pizza ~ jalapeño pineapple chicken bites ~ Alfredo carbonara pasta ~ cookie brownie ~ Parmesan bites. The app is easy and fun as well, delivery drivers friendly. read more

I've rarely had any issues with this Dominos. The food is timely, the delivery people are great, and their customer service us outstanding. In 5 years I think I dealt with 1 missed delivery issue and a rude manager and I order from them atleast 15 a year. read more

They lost my order. So as I'm sitting in drive through he wants to remake my order. Well obviously I'm short on time because I had to drive my car through a pizza drive through. So that was a instant NO. And when I ask for money he refused to give me cash and now I gotta wait till they refund on my card.. now I gotta watch my card statement to make sure they have my money and not keep it. He didn't give no shits and didn't care me and my son are hungry. Cool good job guys keep up the good work!! read more

I've never been a huge Domino's lover. Let me explain why: You know how they have Red Baron frozen pizzas and Totino's frozen pizza? Domino's is the Totino's of the pizza chain restaurant. Meaning: Glomp on that sodium and refrain from putting a lot of toppings on there. It's cheap pizza. Came in tonight at a weird hour, had my pizza done in about 15 minutes. You can tell their secret ingredient is garlic salt in their sauce and some parmesan baked in with the rest of the cheese. So if you don't like garlic that much, Domino's is definitely your thing. It's okay pizza. Nothing special. Sort of cheap. read more

Would like to say this is my first post hive review. And here is what I got to say about it. I ordered a pep with extra sauce and today was first time it came out exactly how I wanted to be . And my girlfriend got a thin crust only veggies and it came out really good cooked. Appreciate the work from the guys I hope they a raise so they stay there and make good pizza !! read more

I placed my order on the phone and when I got my order they forgot and item and they gave me the wrong salad pizza was cold. Too expensive for the pizza didn't have the right amount of wings we wanted. And they were rude read more

the driver today on 7/12/20 was in a really bad mood today decided she wasn't going to deliver my pizza. they will not refund my money now i have to wait another 45 minutes for my pizza. i will go to the furthest extend to get her fired i will be contacting corporate. make sure your delivery job is over. if you do not like your job quit. do not be in a costumer service and food if you cant mentally handle it! go get another job! the worst service i've ever experienced! this location allows their employees to come in to work with bad enegry allow their employees to disrespect their customers with no disciplinary action to follow. they will no longer take your service because their employees can be disgustingly disrespectful. tell you they will not deliver your pizza if they are having a bad day and the general manager approves of this behavior. i will be taking this all the way to corporate. this behavior will be reported!!! who ever owns this location your employees are destroying your company. its disgusting this place allows this behavior!!!! UPDATE AGAIN! The GENERAL MANAGER AT THIS LOCATION DOESN'T KNOW HOW TO SOLVE ANY PROBLEMS. She's disgustingly rude just like all her employees at this location. I see why her employees are hostile just like her. Acting rudely to customers is their first priority. And their employees are always right. This place displays the worst customers service I've ever experienced in any pizza establishment. I feel really bad for the owner of this Dominos they are running your business to the ground. They accept any behavior by their employees and it's backed up by a General manager who knows nothing about running a business. She was on defense soon as I called. Sick sick people who work here. They all need to be replaced with new employees. This behavior is so unacceptable it's sick! read more

Ordered a large with extra pepperoni and cheese and that took almost an hour. Pizza was burnt and straight to the trash. Never again

Terrible service; employees talk to you anyhow and don't seem to genuinely care about you or the sanitation. I asked if they took necessary precautions for COIVID they simply laughed and carried on my order. This type of unprofessionalism is disgusting and disrespectful. Would rather drive 20 mins for better service then 9 and crappy service. read more