Super friendly and attentive service. We've been using the app and it has worked well. My 80+ yr old parents like pizza. When we come to town it's super handy to order pizza as we're approaching Grass Valley. The app gets the order correct and tells us when it's done. So we are in and out of the store and on our way for our visit. If per chance you've had a big ole cup of coffee on the way to town they do have a clean restroom available. read more

The Dominoes Pizza in Auburn is so much cooler than the one in Grass Valley Simply because their Pizzas are fully cooked to begin with and If you like, they will do a "well done " request and then it's crispy but not burned and so nice and HOT..as as a matter of fact its so nice and hot you can drive all the way to to Grass Valley with it and when you get there its still HOT . The pizza at Dominoes in Grass Valley is always un baked or baked barely to full crusting and the center is always mushy an limp and under cooked. The staff in Grass Valley also has no comprehension of gratitude to its customers... we tip them and no thanks or gratitude for patronage is ever expressed. W have to Finnish baking the pizza in the air fryer when we get home. This is common place for this joint , so now you know what your paying for at Dominoes in Grass Valley read more

Took all of 2 hours to show up and was cold. No quality to speak of, called twice and got the same runaround both times. I will NEVER count on Domino's to feed my kids again! Also.... $45.00 for cold garbage Little Caesars is better and that says it all read more

First off, the help were extremely helpful and pleasant. Unfortunately one cannot call the store and the phone number goes to an automated call center probably not in the United States. Okay, we ordered two pizza's, one plain and the other pepperoni. They put something on the crust which is way too salty and wrecked the pizza. The pizza itself, aside of being overbearinly salty was not good. I agree with Lisa H. comment on 7/5/2024. We will not go back. If the CEO, Russell J. Weiner wants to keep earning $2,735,250 a year, he better change the menu around and make it more appetizing plus pay the employees a decent salary. read more

Kept yelling they were closed through a closed door and pointing to an "OPEN" sign and an hours menu saying they were open until 1 am. It was 12:15. I was totally fine with them being closed! I get it! They were SO rude they kept interrupting me, saying they were closed and pointing to an "open" sign and an hours sign saying they were open. The staff were two young people, a blonde with curly bangs and a skinny clean shaven brunette guy (early 20s if that), looked nice, but were so dismissive and rude it really bothered me. All I was trying to ask was if I was missing something, but they wouldn't let me get more than 2 words out. It was really rude. I think they were just confused or something, but when they started saying "I can't hear you, we're closed", when I could hear them talking under their voices through the door, I knew it was intentionally rude. Again, I had a big smile on my face, was as nice as possible, but they couldn't have been less kind. They refused to even bother explaining to me. Just kept rudely yelling at me that they were closed and pointing to an "OPEN" sign. Awesome. Really just such a disheartening, dismissive experience. I DONT want them to be punished/reprimanded/written up etc. That would be wrong. I just want them to be less dismissive to new customers who are just asking why they're closed, when the sign and hours say they're open. read more

After wasting 15m trying to redeem my coupon online only to receive an error that told me to call the store, I wasted even more time talking to a guy that couldn't comprehend the reason for my call. It was annoying enough that I just decided to eat elsewhere just so that I didn't have to deal with the headache any longer. The guy who picked up the phone was not personable. I shouldn't have to repeat myself 3X times due to someone's incompetence. Train your people. You need to teach your people proper customer service if your going to allow them to pick up the phone before it becomes problematics for this store. Get it together read more

I'm haven't ate my food yet so I can't really tell you if it was good enough but Tyler has amazing customer service skills. For some reason it wasn't letting us complete an online order so I called him and I'm really glad I did. Give that man a raise! He knows what he's doing! read more

Super friendly guys, was greeted when entering and made feel welcome. They started my order right away and everything was great tasting and fresh. Will definitely be back!! Great pizza for the price!! read more

Nightmare! Ordered pizza for kids at school. The store won't answer calls after multiple tries (hung up every time). Pizza delivery was OVER 30 MINUTES LATE with HORRIBLE customer service over the phone. AVOID THIS PLACE!!! read more

I could have cooked a frozen Safeway brand pizza and it would have been better. Just awful! What a waste of money.

I recently ordered 3 large 2 topping pizza on special. Literally 2 1/2 slices of pepperoni per slice The mush room and olive also had very little toppings It ended up costing $50 not at all worth it. I spoke to the manager and he did nothing for me and I won't be back. read more

I like the pizza the prices and the app is totally awesome. Never have to wait or talk to anyone other than my name and thank you. So for once in Nevada county I am a repeat customer to a food establishment. Way to go for the crew who stick it out you all are an inspiration. read more

Order=Correct Arrived=As they said it would Employee = Sweet even at 1230am! Pros=They deliver to your hotel when nothing else is open in the town! My pizza was a bit tossed around...husbands wasn't, but when you want food...you don't really care. Glad they were open till 1am. Glad they were close by. Yay Dominos Pizza! read more

I was just informed by Domino's, that they no longer deliver to Nevada City. As it is 13 miles from Grass Valley. That's after they took my order. What a bad marketing decision! read more

We order from Domino's on a regular basis (especially on the weekend's) and my family LOVES their delivery service. Ishmael is our favorite delivery driver, he always arrives with a smile and his customer service is excellent. Thank you! Looking forward to this weekend. CHICKEN WINGS!!! read more

I'm new to the area and have tried them twice. Both times I had to cancel my order because an hour after the tracker said the pizza was done, it still wasn't out for delivery. Try to call and they won't even answer the phone. It's unbelievable that they are still getting any customers at all. Do yourself a favor and spring for more expensive pizza that you'll actually receive. read more

Tonight I ordered the pasta with sausage in a bread bowl the best value anywhere I'll definitely order again very happy

Ordered a pizza and spinach & feta bread. I don't normally eat Domino's pizza but it was late so I gave them a try. The spinach & feta bread was delicious!! However the pizza was just ok, it was done way before my bread so it was not as warm as I would have liked, I ordered extra cheese and didn't receive it and there wasn't enough sauce on the pizza. But after all of that it was still ok. So I'm sure if it had been warm with the extra cheese and a lil more sauce, it would have been delicious too. read more

Very disappointed in this store. Ordered 2 medium pepperoni pizzas and breadsticks that came out to $30.89. When I went to pick up the pizza I asked why it was so much. They told me the medium pizzas were 9.99. I questioned them and asked isn't there a deal for 5.99 for a medium 2 topping pizza. The guy told me no. I left and got on the website and sure enough the deal is there. When I called back to question it, the girl behind the counter told me because I didn't mention the coupon I didn't get the discount. Well I mentioned it in the store at pick up. This place is a pretty shady place and I'm terribly dissatisfied and disappointed with how they handle it. Also they would not provide me a receipt which I'm pretty sure they are required to do upon requesting it. Save your money and go someplace else. read more

Been here twice now. Fresh and clean environment. Staff has been very friendly. Nice that you can eat lunch here. There sandwiches are bomb! Keep up the good work! read more

Yea, went to G.V. to visit my grandson. Stopped at Domino's and told the guy behind the counter...I got $10, I'm hungry...hook me up. He told me that a large three topping pizza was around $7.50. The guy was cool, funny, and knowledgeable about their product. Even though the first pizza got screwed up and they had to make it over again...it was done quick. I was even given a comp 2 liter of soda for the extra wait. The place was nice and clean, and best of all the pizza was bomb. read more

This is our go to pick up spot. Live up in Camptonville and whenever we go to town we use the app and grab a couple to take back up the mountain. Always generous with the toppings and nice when you stop in. read more

Meh... it's Domino's. Nothing too special or exciting. But it'll work for a quick last minute delivery!

The pizza is fine and other stuff is good too and normally I have a great experience there. But yesterday, They have a newish worker there named Ira or something like that with a long pony tail , who when I drove up there to pick up my online order, that now was past the time its would be ready it told me on my order receipt, started to tell me it was gonna be an hour to wait , then said their really busy , then just seemed like a really weird dude. So I sat down, and watched this Ira guy walk around behind the counter doing weird movements, and not getting much of anything done. I realized this guy is "ON" something ! Sure ya wanna get high , try not to do it at work! As it turned out , My pizza was up and done under the heat lamp and was just waiting on my wings, and Ira couldn't seem to handle it very well. So while I'd of given this dominos a 5 star for their normal way they conduct their business, picking Ira as their front counter guy that interacts with customers may further prove not a wise choice or maybe at least have him not do it "High" might result in better reviews in the future. read more

I've had a really bad pizza from here with pools of grease and soggy. Not all their pizzas are bad but this one was so bad I will never eat here again. read more

I use to love the ease of ordering from them. I live right out side of Nevada city, pizza is what be expected. This review is based more on the practice of online app and communication of the store. I place an order three different time in the last few days. App say their making it then it say order canceled. I called to find out we are no longer in the delivery area. This is fine but the guy says" but your pizza is made" do you want to pick it up. So you know I'm not in the area but still make the pizza??? Maybe your owner should check on that. At least the employees get free pizza??? Bad business practice all around. I mean trying to save money by not delivering to me anymore I get but if you are making the orders anyway how are you saving your business money??? read more

Food is awesome, try the spinach feta pizza, yum. But I write this because of how the staff responded to this druggie nut that came in. They are awesome, especially this young kid, Jeremy. He is going to be a great catch for a woman one day! He made me feel safe. read more

Pizza was pretty bad, barely any toppings. I had Italian sausage as a topping and most of the slices had 1 or 2 small pieces. Probably won't be back as there are a lot of better quality options in town. read more

Staff is friendly! The were fast with the food. Everything was great. Some of the employees I noticed were a little new and confused but got the act together and did great. read more

Horrible service. I called and ordered two large pepperoni pizzas and was told it would be 45 min after about an hour I went to pick up after getting there they told me my pizzas were not done so I went to grocery shop when I went back in to waited about 30 min to even get to talk to someone and when I did the woman working told me it still wasnt ready so I waiting another 45 min and when I finally got up to the counter again and asked them to find out exactly how much longer it would be the woman told me that had no record of my order which alone was very irritating, when I asked if there was any way she could bump my order up if I placed it now due to the fact I had already been waiting almost 3 hours and the person who took my order apparently didn't put it in the computer she told me she couldn't do that and it would be about another 2 1/2 hours and all she could do was put my order in offer me a coupon for some desert things and wait... I am extremely disappointed and will never go back read more

So unprofessional. I ordered 2 pizzas from here. The delivery guy-I wish I remembered his name-came when they said he would, which is great. But he only brought one pizza. He was nice and said he'd call to see what happened. He did so and said they didn't get the first order. To call the manager for any other issues. He was nice, totally not his fault. I decided to call just because we needed more than the one pizza that had arrived. I called not to get a free pizza but wanted to make sure it came. We were still hungry. Well the girl I talked to was so unprofessional. Rude, saying crude comments to her friends in the background such as, 'don't be a hoe!'. Not listening to me at all. I explained what happen 3 times before she got an extremely rude sarcastic tone and said she didn't understand. All I wanted was to order the large pepperoni pizza that got skipped. She then sarcastically replied with, we will just send you a free pizza. They never came with the pizza. Again, I never wanted it to be free. I've worked in the restaurant industry for the last 12 years. And this was one of the most unprofessional experiences I've ever had. I will never order from here again. read more

I live right down the street right at 4 miles away I even offered to pay extra for the delivery charge it's not that far and they refused to accommodate with any service not very happy customer read more

I give this Domino's one star for the beautiful building, it is so clean. I can't give any stars for the pizza. The LACK of toppings, horrible sauce and crust. We have been to Domino's in the Yuba City area and it was great. We were happy to have Domino's in Grass Valley. We will never order a pizza there again. We had three pizzas there and we couldn't eat more than two bites and in the garbage it went. Sorry Domino's, have your manager try the Yuba City pizza and then try to copy it.Kathleen read more

You get what you pay for. Fast food pizza. The employees are always very friendly and check in with the customers who are waiting awhile for their food. Clean and comfortable. read more

I thought it would be a better pizza in town with cheaper prices, I was wrong! I couldn't even eat 1 piece, it was horrible I should have spent 5 more dollars and ordered lampost! Little more expensive but, well worth it read more

It's really too bad that I'm giving this two stars. The food is actually quite good and affordable. The one time I had it, it was great, and the service was awesome. When I can get it, at least. Unfortunately, this has been easier said than done. I often work until 10pm, and was estactic that there was finally a place in this town that dreads being open late that would answer the call and have food (delivered, no less!) after the harrowing witching hour of 10 at night. My excitement turned to constant disappointment, much to my dismay. Although the posted hours go until midnight, that has seldom been the case. Many times the website will list truncated "Holiday hours"; which, okay, not sure what holidays July 29th-30th are, but at least you know they're going to be closed. They were listed for regular hours today, and I checked several times to make sure that there wasn't a surprise August 1st "St. Closeearlysons Day". I tried to order online at 10:10pm to be told that online was unavailable, so I called. After spending 10 minutes on hold listening to advertisements for the pizza I wanted, a human picked up and answered, "Oh... we're closed." Fair enough. I'm done trying for a while. There's plenty of other options during the weekend. If they can change their posted hours to reflect when they are actually open, or even better, be open until midnight (or even 11?) I'll be more than happy to change my mind and review. Until then, I suppose it's just another business in this town where the only night time option is Jack in the Box. read more

I picked up a large 5 item hand tossed pizza from the new store in town. It only took 15 minutes for it to be ready and it was fun to watch them make pizzas while I waited. The price was great with the in store coupon. Brought it home to the kids and it was delicious! read more

Great, clean place. Excellent customer service for walk-ins BUT if the pizza is bland why bother? I thought they gave me a plain cheese pizza by mistake until I looked really close to find the chicken pieces (really tiny). The pepperoni was scarce on the 2nd pizza. Even my boys were unhappy with the bland taste. Perhaps they will improve the primary reason they are in business? I'll check back in a few months. read more