I dont know if it's a lack of funds or what but this place is bare bones decorated. It is legit a…read morelarge open room with tables awkwardly placed. The one server is a teenager who is probably family and would rather be anywhere else but there. The food was average. I had the Philly cheesesteak and wife had the meatball sandwich. The onions and peppers were a little too raw for me but other than that was ok. The meatballs were obviously store bought so there you have it. How do you not have hot sauce?? That was so weird to me. Also, the sodas are served via can buy pored into a cup so a little wasteful IMO because the can doesn't fit into the glass. We are here because our son was attending a football camp but other than that, would not return just for the heck of it.

Just visited Duran's again last night and really enjoyed our meal. I had the lasagna and my husband…read morehas the shrimp primavera. Both were excellent and piping hot when they came to the table. My favorite bread knots are no longer so I'd skip the rolls, but the salad and entrees were delicious. The staff is very attentive and we'll be back as their pizza is amazing as well!

Hospitality at its best. Outstanding service from the night manager Samuel. He went above and…read morebeyond to ensure everything was perfect. The food was delicious too. It was nice to have such professional yet friendly service. Thank you Pizza Hut and thank you Samuel.

Food was cold. Pepperoni what little of it was burnt to a crisp. Got home and threw in trashread more

I love Venice Pizza! It's delicious, and I love that they deliver to us on 59 too!…read moreDelicious food overall! We are big fans!!!

Got the meat lover pizza no sauce. Not really a meat lover when it has no ham, sausage, or…read more pepperoni.

I tried to order a lunch special in the evening and was told that they would not do it. I've always…read morebeen allowed to order lunch specials in the evening at other locations as long as I can wait for them to cook it. Disappointing.

This place is GREAT. the staff is kind and work quickly and definetly to get the orders out and if…read moreyour order is late they always sincerely apologize and work quickly. I definetly would recommend Gilmer, little cesears not just because they make you feel like family but they have hot n ready pizzas to make the visit fast. Definetly will be returning!

Finally got to try this place after all the hype and it did not disappoint. Everything was…read moredelicious - sandwiches, pizza & cheese sticks and the staff was super nice. Can't wait to go back.

I love this place. The pizza tastes like how I remember most pizza tasting in the nineties, and…read morejust like everything in the 90s, the pizza was better back then. Kidding! Kind of. The pizza is really good, the meatball sub was exactly what a meatball sub is supposed to be, and the staff is great.

Unfortunately, our experience at Rotolo's Pizzeria was disappointing. The restaurant appeared clean…read morewhen we picked up our order, but the food itself lacked flavor. The chicken Alfredo was very bland, especially for a dish that cost $17.50. The garlic balls that came with the pasta were hard and seemed stale. The service was also frustrating. The employee taking the order over the phone was difficult to understand and gave confusing information about the discount. At first, I was told the meal would be half off, but later it was changed to only $5 off. The explanation was unclear, which left me confused about the pricing. Our total came to around $38, and even our kids didn't want to finish their meals. For the price we paid, we expected much better food and clearer customer service. Overall, we left disappointed.

This is more of a 3-star review based on my overall experience, which reflects not just the…read moreLongview location, but Rotolo's as a chain. The main issue was the ordering process--it was frustrating from start to finish. I was trying to place a group lunch order, and one person requested a turkey burger. Apparently, only select Rotolo's locations offer that item, and Longview wasn't one of them. It would be helpful if the menu was consistent across all locations, or at least clearly marked to show which items are location-specific. Getting in touch with the Longview location was also a challenge. I tried calling multiple times, even just 10 minutes before opening, and couldn't get anyone to pick up. If you're a restaurant that handles lunch orders, it would make sense to have someone available a bit earlier to take phone calls and prepare for the day. I even contacted the Tyler location hoping they could assist since I was driving and trying to place the order remotely, but they told me they couldn't help with orders for another location. For a chain restaurant, there should be a better system in place--one where locations can at least support each other or help facilitate orders if needed. Eventually, I was able to reach the Longview store and place the order, but the whole process was inefficient and unnecessarily stressful, especially for something work-related. There's definitely room for improvement when it comes to communication, consistency, and overall coordination between locations.

Great place for PIZZA, great service by wonderful people !!!!!! We had takeout, and everything was…read moreperfect!!!!

Always good pizza and good service. Food is ready when they say it will be and they are always…read morefriendly when picking it up and I will continue to order from them each time for my pizza needs.

Super friendly gentleman that cooked up our pizza fresh and hot! It's a little hidden, but worth…read morefinding. They are carry out only, no seating, but it was delicious. Will definitely be back!

Love this pizza! The free cheese with a large is my fave. Always fresh and made well.read more

The fettuccine is great not crazy about the pizza. Having to have a $30 minimum +5 dollar delivery…read morefee and then a tip on that it's just too expensive when we're only 5 miles away. It would be easy enough to drive if I had a car but that's what happens when you're a senior citizen.

Best pizza in Big Sandy! Pizzas have a tasty crust (my picky…read morekids ate it), sauce on the pizza is good. The shop is small and cozy, and it was relocated from Hawkins, and I wasn't a fan of the breadstick sauce, but would definitely get pizzas from here when in town again.

Friendly staff and a beautiful view of the lake. Prices are about average for Italian food.read more

The atmosphere is fantastic with the beautiful lake off the patio. Ok Ive eaten at the location…read moresix or seven times. The rolls are amazing at times and then sometimes it's like trying to eat a baseball. Not very consistent on the rolls. Lasagna is fantastic, Ordered Pizza tonight it was ok. Here's the problem and it has happened every single time we've eaten at the location. You spend time swatting away flies that land on you or the food. It's ridiculous.. My thoughts are one of those air vents that blow out and away would be good around the back patio door. I'm just about to the point of never going back because of the fly issues. My large table spent more time swatting than eating today. Service is usually top notch tonight was busy and my friends food was late getting out. They gave us two free peices of pie that were delicious to comp us which we didn't ask for. I did appreciate it and food is fantastic. Get rid of the flies. God Bless