I usually try to find a reason to give an establishment more than one star, but this place almost made it impossible. I've been ordering from this domino's for seven years. It's the only one on the Rockaway peninsula, unfortunately. I've NEVER had a good experience. The customer service is average. Not amazing and not terrible. The pizza always comes missing something. Or is cooked terribly. Recently, I ordered pizza and my pineapples were missing. I was also given a pizza that had the cheese only on one side with some of it spilling onto the box. When I called to complain, I had to call literally 6 times to get someone to pick up. The employee that answered the phone claimed to be the manager. After complaining for a few minutes about the service/pizza she put on the real manager. The manager offered to credit me for my next visit. I've been made the same offer before, once when they burned my pizza and when I tried to redeem it, the employees had no idea what I was talking about. read more

Domino's Pizza - Pizza Near Me - Far Rockaway, New York

The worst service ever they will mark your order as delivered, but will not deliver it. I'm going to complain to corporate cause this is unbelievable. read more

Scrumptious! Hit the spot! Ordered on UberEats and was delivered super fast and the delivery driver followed my instructions. We ordered three 2 topping Medium Pizzas. One of the pizzas were free, as they have a deal going on right now with UberEats. My whole family really enjoyed! read more

See all

Awful service. The workers at this Domino's Pizza don't want to do their jobs. They are impolite, often very late, the order is sometimes marked as delivered, leaving you wondering where's the order. Additionally, more often than not, instead of brining your order to your door they call from they are on the way to tell you to come outside to collect the order. Today they refused to bring my order to the door and went back to the store. I called the store and asked for a refund. I'll never order from this store again unless they change all the staff. read more

If I could give less stars, I would!!!! Granted, what I experienced is just a blip on the radar but if I order from your establishment, I'm being charged a delivery fee.....your driver shouldn't call me and tell me to come to the parking lot. Feeling real cocky too, told me if I don't come down he'll take the order back and cancel it. Long story short, he was talked to, sent back and he came to my building. We won't be seeing each other again. read more

The pizza taste so good!I only order delivery. So I haven't actually been to the place.‍That's why I'm only putting 4's. The only thing that bothers me is that it's really not expensive.But overall, it's still great. read more

Domino's Pizza - I added them to my contacts! - Pizza Near Me - Far Rockaway, New York

Absolutely the WORST dominos establishment. I ordered my food at 11:30 and didn't get it until 1:20am. When I called I was put on hold for 10 minutes and ended up hanging up and trying again later and it still took another 3 10 minute calls for someone to pick up. I used 2 different phones both on hold because I thought maybe something was wrong with mine. Once it said it was out for delivery it took over an hour for it to get to my house that's usually a 10 minute drive. On the tracker it said it was at my place 50 minutes before it even got here. Once I got it the order was messed up, there wasn't even any pizza sauce just cheese and I had been waiting so long my pizza wasn't even hot it was just lightly warm I was so disappointed. I even attached a photo of when I called after waiting 6 minutes(which ended up being 10) read more

Domino's Pizza - a cell phone with a call on the screen - Pizza Near Me - Far Rockaway, New York

The worst dominos location ever!!! I ordered buffalo chicken pizza. Guess what? My pizza had barely any chicken and also it was BURNED as you can see in the picture. I also ordered a chocolate lava cake was cold and BURNED! Never ordering from this place ever again. They need a better management and better service! read more

This is probably the worst dominos in the entire world! I don't even know where to start. The staff is rude! & simply careless and just nasty. They ignore the people as they either want to order something or pick up an order. They're busy talking and chitchatting in the back and completely forget they have customers to take care off. I won't be ordering from this place ever again! read more

The worst dominos I've ever ordered from. The pizza is always cold when delivered and they are never on one. Not only that, they' are using contactless delivery to lie about their delivery times. They'll put that they delivered it on time and you still have to wait 40 minutes to get your food. DO NOT ORDER FROM HERE. read more

BEWARE: THE WORST CUSTOMER SERVICE AND FOOD EVER......I placed a phone order at 6:36pm for delivery and 1 hour later I was still waiting. I Called to find out what happen to my order and was told that they didn't have my order so I gave them the benefit and gave them my order again at 7:45! And again an hour later I called to inquire on my order only to be told again that they have no record of my order, so now I actually go there find out what's going on. I spoke to the manager and he found my order claiming they had the wrong apartment and he would take something off the bill, I agreed. When they handed me my order everything was cold! I asked him to make my order over and I waited for about 15 minutes! Only to get home and to my surprise my food looked like SHIT.....THEY JUST REHEATED EVERYTHING I WILL NEVER GO BACK THERE AGAIN!!!!!! read more

See all

If we could rate In negative stars I would take stars away. The worst experience. I put in for an order at 8:30 and did not get the order until 9:26. The nerve of the delivery guy to try to tell me that the order was sent out at 9:00 when the tracker stated that the order went out at 8:42 the pizza was burnt and my wings was under cooked read more

I ordered three small things from this dominos last night and the delivery guy never showed up. I waited for several hours and when I called the store they kept saying he was on his way. DO NOT PAY WITH CARD!!! When you pay with a card the chance of them not showing up increases. I'm glad it was only 20 bucks I lost in this ordeal. I will be calling corporate to complain about this location. Either way I will never order from dominos again. read more

This Domino's used to be infamously known for it's horrible delivery times. As a matter of fact, there was one instance where I ordered a pizza that simply never arrived. Although it has gotten a bit better over the years, the service is still bad. While the pizza arrives much faster than it used to, the customer service and delivery service leaves something to be desired. Forgotten items and crushed/disfigured food items are not uncommon. Despite it flaws, the food was always very delicious. However, I always found it a nuisance that they were unwilling to deliver pizza up to my apartment. I always had to go downstairs to pick up my pizza. That really starts to get annoying after a while, especially when you live high up (I live on the 25th floor). Despite their flaws, I bought pizza from them religiously for several years. I bought so much pizza from this place that they'd often end up sending me special coupons for being such a dedicated customer, which was a nice perk. However, about a year ago, I had an incident with a delivery man who gave me sass because I didn't go outside to his car to pick up the pizza. Even though they refuse to deliver to my apartment building, the delivery people always had the courtesy to, at the very least, come into the lobby to give me my food. I spent 15 minutes waiting for this guy in my lobby before he decided to show up. When he finally arrives, he starts complaining about the fact that he had to get out of his car and go into the building. Apparently he didn't want to leave the car because it was cold so he just sat there waiting for me to come outside. That was the last straw for me. I have not ordered from Domino's since then. These days I buy pizza almost exclusively from J&M pizzeria (great place a couple blocks away from Domino s) and, on occasion, pizza hut in 5 towns (another great place). Tl;dr Great food, but horrible service. Better than it used to be, but still bad. read more

The far rockaway location is HORRIBLE after waiting 2+ hrs and the tracker saying its cooking , suddenly i could not track my order . Until i called and they said my order has been canceled! Worst Location !! THEY NEED TO BE SHUT DOWN!!!!! The photo below showed it was cooking then out of no where was not able to locate . read more

Domino's Pizza - Pizza Near Me - Far Rockaway, New York

I really wanted to give them ZERO stars but I guess 1 will do. This domino's is theeeee most Rudest store I have ever ordered/ been to. I placed my order through the app an when it came it was wrong. Now I know things happen and if it wasn't the stores fault then it could've been the apps fault. However I know what I ordered. Once I called the store one of the employees got rude and started yelling at me that "It's not his problem". Then he gets his manager on the phone and he's nooooo better. I explain what happened an he starts yelling at me too. I dont know who is in charge over there but they need to be checked. They are rude, unprofessional and nasty. Food was cold when it arrived and my wings barely had sauce on them. I will never order from here again. read more

Should literally be outta service. Dude management. Rude employees. All I'm competent. No proper communications. Don't order here if you want the wrong order millions of times because they never get anything right at allllll read more

I'm a strong believer in giving everyone a fair chance. With that being said it took quite a bit for me to write this review. I've been living on the Peninsula for the past 7 years and this is the only Domino's around so even after all the bad service over the years we are forced to go back. This place literally provides the worse fast food experience time and time again. Over the years I've had issues with deliveries being very late, cashiers don't have change, cashiers short changing you (even if it's a few cents), problems with my order, customer service in general and difficulty ordering by phone since it's very hard to understand the accent of the representatives and for them to understand you. Today I placed a very simple order by phone (Medium Pizza,14 buffalo wings and cinnamon sticks). It was very challenging between the accent, background noise and him trying to find out if I wanted the same order I made three months ago. (They have this information from pulling up your phone number). I finally got my order in and was told it would be ready for pick up in 15 minutes. I got to the store about 20-25 minutes later and was promptly greeted and after asking my name was told that my cinnamon sticks weren't quite ready yet. I waited and waited and waited some more about 30 minutes altogether in the store. All this time I was the only customer in the store. The employees were busy prepping or pretending to be busy I guess. Finally the guy that greeted me came back to the window and was looking at me in shock. (Like are you still here). He looked for my order again and sure enough it was sitting there the whole 30 minutes even before I came to the store. So I wasted 30 minutes of my evening waiting for something that was there all along if only he had organized himself better or looked properly in the first place. After I found that out he apologized and I told him I won't need the order anymore and left. I will never go back to this location again. They are definitely my worst ever fast food experience....maybe we should not even consider them "fast food" more like "slow food" or "no food". I will definitely be calling corporate and making a complaint as well. read more

They are usually 2 hours late with food, and completely bypass my address. Sometimes the food is cold or has something missing and they claim they cannot do a refund on one item. When you call, you are often put on hold on hung up on before they even solve the problems you have. Don't even bother going by the pizza tracker for this store because nine times out of ten they will say they left the store by tracker and the driver won't even be in the car yet by the time a call to the store is made. After charging my card for my order there were two other fraudulent charges for pizza at two different Florida Dominos locations and I was told I just have to take it up with my bank. The food is really not that good to be enduring so much stress either. I'm switching stores to order from in the future because this location is soo notoriously awful. read more

Not sure why everyone hates on this place but it serves decent quality Dominos. Order is always correct. No place to sit and they are understaffed but it's Domino's. read more

I placed an order, I have a large amount of patience. It took me three calls to the delivery driver, two phone calls to the manager and an hour and a half wait to cancel my order. I called in to cancel and get a refund and was told by the manager it was done. One week(8days) later, I still have not received the refund. The manager told me I have to call back and request another refund,if I don't receive it in 3-5 days. In my opinion just shut this location down. read more

I ordered pizza two hours ago. (6PM) When the pizza came, I had someone else's food & they had mine. The manager asked that I give the food to the proper people in my bldg and because the other people had already opened mine Domino's would make & send a fresh one for me. 8:08PM & I'm still waiting Meanwhile my daughter has hailed a cab to go there to find out what's going on. Price of pizza $25.00, Price of cab $10.00. I'll never order from your incompetent filled establishment again. R.I.P. Domi-No's across the board. Smh read more

I ordered a delivery at 8:17pm and they claimed the order left 8:30pm from the store. It was 9:17pm and I called to find out what happened to the order. I was on hold for 30 minutes there was no answer and no pizza. The delivery man finally arrived at 9:45pm and the driver had a bad attitude. We ended up just returning the order. This location needs to be shutdown. read more

After ordering a pick up because their delivery takes over an hour i decided i would walk...mind you it's 12am i get there for my pick up(bread bowl) and the order is incorrect I asked if they could deliver it instead he said no....after leaving out of frustration i decided to go back because i had already walked all the way there they make it over and i get home to a completely raw bread bowl filled with cornmeal and raw dough...i thought it was cheese but after having a mouth full of grainy dough i immediately spit it out! I call back to ask for a refund they tell me to come back to the store...i say i just came from the store...and they hang up on me! read more

See all

Dominos delivery Sucks! The pizza was good three hours late the tracker was not telling the truth why bother to have it!?! The delivery guy didn't even come into the building he calls dominos i said I'll meet you in the lobby. I go down he's not there I call he said he's outside I go out he's sitting in his car pass the pizza through the window i place my order at 7 for my daughter study group at 11I now have 3 pies I was pissed.Four years ago this happen to me and I vowed never again but I thought Dominos has gotten it's act together nope I thought wrong. Never again And I mean Never. read more

The worse dominos ever. I ordered my pizza arrived there 5 minute after it says it ready the people there paying no attention to the window waiting 2 mins had to knock on window. He came to the window with an attitude i told my ordered he looks in the same pizza boxes then says "we must had gave away your pizza would you like to wait?" Walked out the mf. Time before got 3 pies and all 3 were cold or kinda warm. This place is horrible. read more

It's an okay Domino's. The same Domino's food as in all Domino's. My complaint against this Domino's is that they're the only delivery service that refuses to come up (I live in a building and most other delivery services in the area usually come up unless there really is no parking or it's there first time in the building and they're confused.). Sometimes they say it's because there's no parking but then I go downstairs there is usually parking! The drivers are just in a rush. Sometimes they're polite but I have experienced some drivers that aren't. read more

The food came in a timely manner. The pizza and wings I ordered were well prepared as well.

Needs to be reworked. Shouldn't take more than an hour to deliver a pizza two blocks.

i have been eating dominos for over 30 years and this is the worst i have ever eaten, let's start with i walked in and five employies are standing around in a 5 ft area with no masks breathing on food employees but when I get the pizza home it's wet and soggy as if it were sitting in water it was cold and i was on able to eat any of it, so I called the store and talked to the manager and he went into some bs about they could nor refund me my money because it was ordered online every time i think about dominos I get sick to my stomach. read more

This is the WORST place!!! I was standing there for 15 minutes and no one came to take my order, when I asked for assistance a man came over and asked me what I wanted, when I told him his response to me was "she's busy"!!! Ok?! And what are YOU doing? There were literally 5 people in there, you mean to tell me that no one can come and take an order? NEVER GOING THERE AGAIN!!!!! read more

Horrible service. Employees are never attentive and are rude over the phone. Always messes up my order and is never ready even if I order an hour in advance. The manager is the only good one at this location. read more

I called them for a delivery and no answer. ..then I ordered on line through their app@ 10:35pm.the tracker says that my delivery is here..@ 12:52 no food came. Domino far rockaway...terrible customer service. read more

Horrible horrible service. I would never order from this establishment ever again. The service sucks. I ordered online and the 40 minutes later I was told they didn't have any chicken and lava cake. Ok so I changed my order and brownies was suppose to be the substitution for the lava cake. It took three hours for me to receive my order. I was so upset, annoyed, and disgusted when I received my order. First my order was wrong and cold and plus they forgot one of my items. Trying to reach them is impossible. I was unable to reach them to voice my frustration and to tell them about my missing items. I do not want any credit I just want refund for the missing items. THEY DO NOT DESERVE ANY STARS read more

The most terrible service i have ever received. I ordered online at 11:30 pm on 2/3/2016. Around 12:45, I began to call about my order. First call, I was on hold for 10-15 minutes and hung up on. Second call, I held for about 30 minutes. The employee answers the phone with no hello but " Is this (inserts my address) ? Your pizza is on the way" and hangs up. Now its about 1:37am and im pissed but im like ok, the pizza is coming. Three in the morning, i go to sleep. I call up the store the next day and the manager apologizes and says the order was canceled and that I wasnt charged. Oh but ofcourse i was charged ! Skip forward to today im made my 4th (maybe 5th) call to corporate. After so many "a district manager will contact you" or "The notes say someone contacted you is your number ...." some finally started my refund process and gives me a 20$ gift card. I am totally unsatisfied. This place needs new management or n to be closed down. Three weeks back and forth to get money back for a pizza never delivered. read more

Ordered from here several times. The delivery can take anywhere from an hour to an hour and a half plus. I have gotten pizza ice cold before where I actually would have to go pre heat my oven lmao. Other times it has been edible / Luke warm. Cheesy bread is dope read more

Their food is not the greatest, but their customer service is ABSOLUTELY wonderful! I try to avoid their pastas because the last one I ordered (the macaroni and cheese) had grease that seemed to be sitting on top of it. I have done the create your own pasta, which was actually pretty good. I stuck with veggies, pasta noodles and marinara sauce. The parmesan bread bites are also pretty good, and the pizza is not bad. Compared to the Papa John's in the area, they absolutely surpass their customer service, delivery time and also their food. read more

I've been ordering from this domino's for many years and every experience is worse than the last. It's the only one anywhere near me that delivers. Many times my order is wrong, or COLD. I ordered today and it took an hour and a half for my pizza to arrive, the last time it took 3. I called to complain today and was on hold for 15 minutes without speaking to someone. When I finally heard someone pick the phone up they hung up! When the delivery driver finally showed up after calling me and asking me for directions, i asked him why it takes so long. His response? There is not enough staff for how busy the restaurant is. Better believe I wrote to Corporate. NEVER ordering from here again. read more

The customer service of this Dominos is great, ever since my family and I ordered them in different occasions. But their delivery service is too slow and it some improvement read more

Sad Service, I Live less than 5 min from the store and it took the 1hr to deliver my pizzas. Just terrible, how the hell can a pizza stay warm in a car for 1hr. How does your management not know you have not delivered my pizza 5 min away? What the hell was the driver doing? First, and last time they will get my money. read more