We love Dominos Pizza. We get the same order EVERY Friday night. For the past few weeks, for some reason, the website would not allow me to order online, so I just called the local store. The pizzas were great as usual.
HOWEVER...tonight, July 18th, I called in our usual order. My husband always picks it up. I was very surprised when they said the total was 27.53, instead of the usual 21.17. I asked why it was so much. They said the crusts that we get, the handmade pan crusts, had gone up a dollar. But, only 2 of the 3 medium pizzas we always order were that type. Still not a 6 dollar difference. I asked if there were any coupons. They said, NO, thats the best price. I said okay. I went online, and discovered it was working for me once again! I ordered the same order online and it came to 21.17. I hurriedly called them back and told them to cancel my phone order, that I had ordered the same thing online more cheaply. They just asked if it was the same order, and I said yes. They said okay. No problem. When my husband went to pick up the order, the clerk repeated our order to him, and a voice from the back began complaining about us calling/cancelling/ordering online. The voice said, well TOO BAD. They are just going to have to wait! My husband asked to speak to the manager. The person the VOICE was attached to, came out from behind, took one look at my husband, (a big guy) and went back into the back again. The clerk said, the manager isn't in right now. My husband told the clerk "why would anyone pay that much more money when it wasnt necessary?' Anyway...we got our pizzas..but I'm half afraid to eat any..they probably spit in them. All because I called/cancelled/ordered online. ..ALL within 5 minutes! Did we really cause them a lot of extra work? Why such a discrepancy between prices? I really hate to stop going to the Clearfield, PA store, but now we can't trust them. VERY disapointed. read more