I had a bad experience at this office! Avoid this office,…read moreunless you like high prices!

I am required to give at least one star, but minus ten stars is what I would like to rate. I'm…read morestill suffering from some crowns she replaced and swore she used no nickel in her practice and my crowns would be noble metal. Only, she lied and substituted mostly nickel Rexillium alloy with small amounts of aluminum, beryllium and tin, all toxic metals and causing allergic reactions and it took three years for me to find out. She insisted it must be my toothpaste that was turning my gums an inflamed purple. She also billed the insurance company for my husband and I for PXS cleanings she never performed.

Initially I thought this would be a good fit since he was close by and had a pleasant demeanor…read more Shame on me. Dentist is untrustworthy and a complete incompetent one. Took my daughter there over 6 years ago and she still suffers from the trauma this dentist put her through. Her cavity was deep yet he made matters worse by attempting a root canal. Horrible!!! ending up taking her to University of Illinois to let gentle caring dentist complete the botched job. My advise look at schools provided attended. Search out reasons why they suddenly appear in your area. It's worth the disappointment and pain you may suffer needlessly!

I have been coming to Dr. Dietrich for 14 years and have had numerous procedures done. Dr…read more Dietrich is professional, caring, and extremely competent. He takes a lot of time to make sure that you aren't in pain and understand what is going on. I have also brought other members of my family including my daughter who has a great fear of dentists and needles and he did a fabulous job treating her. My husband has had a lot of dental work including complicated cosmetic procedures which he was thrilled with (and his family noticed right away how good his teeth looked when he visited recently). Highly recommend!!

They're wonderful! Dr Dean and the ladies at the reception are all very "pleasant". The hygienist…read morewas very energetic. She was very nice and gave good dental health advice.

Listen, this is by far the best dental office I've ever been to!! The entire staff is phenomenal. I…read moream looking forward to seeing my new and improved smile!!!

The staff is always great! I would recommend this dental office to anyone Dr.Phair is a wonderful…read moredentist! The assistants are great! Front desk assistants are good and accommodating as well! Very friendly!

I am downgrading my 5-star review from 6 years ago. I had oral surgery recently and was in severe…read morepain and swelling. I thought I felt a piece of tooth left but when I went back in I was informed that a piece of bone with left. The doctor clipped it off and did not use any numbing agent. In addition, I feel like I was overcharged. Instead of charging me my portion of my insurance I was informed that they charge more than what my insurance allows/allocates so I have to pay the difference which was not told to me when I questioned why my estimate was so high. Update- As of 5/20/26 I'm still waiting on my refund of $671.40 due to fraudulent billing practices (in-network balance billing) and I keep getting the run around. After this post Anna from the office called me again to refund me $621. Which is $50 less than they owe me, but she refused to listen to me as she had done in the past, stating that they still haven't received my insurance payment, but are doing me a favor by issuing me a refund. My insurance company sent an electronic payment a month ago but the dentist office did not accept it and instead opted to wait on a check. So, no they are not doing me a favor by refunding me some of the money I'm owed. This incident has been so stressful and mentally draining when you deal with people who are not consumer focused, but instead reply with narcissism. I also emailed the patient advocate and have not received a response yet. In addition, I called to confirm my appointment scheduled for Monday 6/15/26 and was informed that I was blocked from making any more appointments at any location. It sounds like it should be illegal to me retaliating because I spoke up against improper billing practices.

It's time to get my teeth cleaned and with PPO dental insurance I'm getting whitening trays. It's…read moregorgeous in here! Not the typical boring dental office vibe. I normally go to Performance Dental but it's the whitening trays for me that brought me here today. I walk in and the beautiful reception (who I found out was the manager Tonya) says Goodmorning how can I make you smile today? which is really an adorable touch. She was very friendly and personable, explained the checking in process very well and was very professional. Hence dope manager... She even checked on me when walking by. I had a dental assistant Danielle she was very nice and very thorough. My appointment time was at 8:15 it took two hours with X-rays, Impressions taken for the whitening trays, Exam, Treatment plan and Cleaning. There are two people that work here that literally looked at me and didn't speak which is bad customer service in my opinion. Every person should speak to the patients including the trainer from Texas, but I digress. Without patients you wouldn't have a reason to train. The rooms have TV and they play the music of your choice via Pandora.. My choice was RNB started with Toni Braxton. The chairs massage you and heat up. These attributes were extremely nice. Normally you watch whatever station is on, if one is on. Definitely No music of your choice if at all and regular smegular chairs.. yes I made a word.. Besides the two people including the trainer that didn't speak I could tell my dental hygienist was nervous and no one explained what I was supposed to do with my whitening trays. Those three things were the worst of my experience. The manager did a fourth job and explained it to me. Other than that go visit Mint Dentistry they are a step above the rest..

I was surprised to see this dental practice is a country wide corporation. I am looking for…read moreinformation about full- mouth dental implants and was linked to their website. NO ONE...NO ONE is deserving of pages of 5 stars NO ONE! When spending tens of thousands of dollars on a procedure, I'm looking for honesty - NOT cheating!

I had an erupted wisdom tooth pulled by Dr. Khalid. When he walked in his immediate reassurance…read moremade me feel at ease. He pulled my tooth in such a manner I didn't know he was finished. To say the least, it was as smooth as wisdom tooth extraction can be. I didn't have any complications post extraction. This was an emergency appointment - the same day - and I'm so glad I ended up in Dr. Khalid's care.

Very capable dentist (Dr. Salem) here. Explains everything up front. Be prepared for the cost (if…read morethat's possible?) but office does help find financing solutions. My experience with Ivanhoe and Dr. Salem has been very good.

Absolutely, No stars from me. I was refused service today, because I didn't have a physical…read moreinsurance card in hand. I showed a copy of the ID card from my insurance website and that was not good enough for Dr. Hadley. After being refused service, I proceeded to my car and contacted my insurance company and they explained to me insurance cards are no longer issued effective 2016. I went back inside and explained that to the Dr. Hadley, while the insurance company was only the phone. She refused to contact my insurance carrier. I've never ever been refused any kind of medical service due to not having a physical card in hand, whether medical, dental or optical. Go figure!!!

Horrible service. I am a mother of a one month old baby and I was breastfeeding (mind you there…read morewere no other patients so I wasn't making anyone else feel uncomfortable) She came out really rudely and said we don't allow breastfeeding in our location so you need to leave and then to top it off she said next time don't bring the baby. Who do you expect me to leave my baby with.? She was also very racist. If you can avoid this place please do. They don't deserve to have an office

The best cleaning I have ever had. Shannon was excellent I will be coming to this location for all…read moremy future dental visits

From the owner: Sand Ridge Dental offers a full range of general & cosmetic dental treatments at our office to help…read moreyou achieve your perfect smile, such as teeth whitening, crowns, preventive care or implants. We utilize the latest in dental technology and techniques in order to offer you the best preventive care and treatment available in Calumet City. Please visit our website or call our office for more information!