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Dolldine Designs

5.0 (5 reviews)
Closed • 9:00 am - 5:00 pm

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Response time

2 days

Response rate

100%

Services - Dolldine Designs

Cards and stationery

Dolldine Designs Photos

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18 years ago

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12 years ago

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Hobby Lobby - Decorations for the home

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(49 reviews)

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I was thrilled when this store opened in Mira Mesa. The store is clean and well stocked and items…read moreare easy to find. I struggled giving this location the five stars it would deserve if they had good staff who provided exceptional customer service and were knowledgeable about the products. Unfortunately they fall short in that area. This has been an issue every time I shop here. Today. The cashier didn't even greet me and there were no words between us throughout the entire transaction. I know if I owned this business I wouldn't be disappointed with the employees and I'd ensure they received extensive customer service training. I hope the management can make some improvements as far as service so this store will continue to thrive in this location.

I had a really disappointing experience at this Hobby Lobby location today, and I feel it's…read moreimportant for corporate to be aware of how customers are being treated. I asked a simple question at checkout whether the store would ever start accepting Apple Pay. Instead of just saying she didn't know or giving a straightforward answer, the assistant manager (her name was something like Bridget/Bethany/Bertha started with a B) gave me a whole lecture in front of a long line of customers. She went on about how she would have to contact corporate, how there are thousands of stores, and basically made me feel like I was bothering her for asking a normal customer question. Her tone was extremely passive-aggressive and dismissive very hostile.On top of that, the store was very busy, customers were waiting, and she seemed more focused on closing lines than actually helping anyone. Her overall behavior felt unprofessional and uncomfortable. I've never had an employee make me feel embarrassed for simply asking about a payment option. I hope corporate takes this seriously, because customer service should never make people feel talked down to or humiliated I'd rather take my business to Walmart from now on.

Dolldine Designs - stationery - Updated May 2026

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