Not sure what it was before.... Sears? Woolco? Woolworths...?…read moreIt's a mess, overwhelmingly cluttered and ugly to the eye. Most stuff wasn't even that cheap. Clothes downstairs are pretty bad.

I think they have changed hands. I sometimes have a stroller when I go out and in the past because…read morethe back is stairs they would open the front door so I could leave (open it for when I arrived as well but I didn't always ask for it) they even had a bell so you could ring them to let you in. Today I had the stroller and I came in through the back but I bought some items that made the stroller a little heavier so I asked for someone to let me out the front door but I was refused and told I could go down the stairs WTF! I guess if you are pushing a stroller or have mobility issues and can't use the stairs you aren't welcome. I will make them happy and not come back!

I've always enjoyed going to GT as it's always been a place I can grab something quick before I go…read moreto the grocery. I have been going on and off to the GT in Orillia since I moved here, last year. The poor customer service and the bad managerial skills the management has at this location is appalling. When you ask for a manager all they do is laugh in your face and talk down to you. I have worked in customer service for about 9 years myself, and if you want a returning customer this is no way to treat people. I'm awaiting a call back from head office in regards to the poor treatment of the staff in this store.

I was just RUDELY told to LEAVE and KICKED OUT of this store on Cundles in Barrie while he refused…read moreto distant himself from me while shoving me out the Door and told me to Never Return.. by this manager PETER..he abruptly asked why i didnt have a mask on..i replied calmly due to several health issues im unable to..he started raising his voice and seemed to be in attack mode..he upset and got customers and employees involved in his dispute instead of quietly pulling me aside to rectify this matter. I was told to never go back..i have no problem with that now that i no who runs this location..BEWARE of this FIRECRACKER !!!! PETER..needs to learn management and Customer Care skills and Health Board laws and regulations before you attack customers with health issues.

What a fun kids store! There are lots of unique gifts and the prices were reasonable. Their custom…read moremade counter is a marvel to explore.

So we were wandering back to our car after wandering around Orillia doing a little autumn…read moresightseeing and geocaching. I spotted this store, and decided we should step in and take a look around. It's a charming little family run toy store, with a ton of selection packed into a tiny space. They had a wall of Lego, and I was immediately drawn to it. Their prices are competitive with most other places, do don't think you're having to pay a premium just for going to a small town store. The owner was really nice and welcoming, and mentioned that they had several Doctor Who toys after noticing I was wearing a Tardis hat. This is definitely a great place to browse at, whether or not you have kids or are just a big kid at heart like I am.

Terrible customer service. Waited more than half an hour for assistance with 6 employees walking…read morepast avoiding eye contact. The BBQ I wanted to purchase was the last one available, it was a floor model and was discontinued. The manager told me they would be charging me an additional 95$ assembly fee, as it was already assembled. This put the item out of my budget, and I don't believe it is reasonable I should have to pay extra for a floor model, if anything a discount should have applied as it had a few scuffs and dirty wheels. The manager was entirely unsympathetic and condescending at best. The whole experience was upsetting. I will add the employee who ended up assisting me was very kind about the situation.

Never again will I return to that store. Horrible service. went to replace a few broken tools with…read morelife time warranty. and they said they were to busy and didn't want to help me out. And on my way out the guy that told me he was to busy. Makes a comment saying. I CANT HELP THE COLOR OF MY SKIN. I'm not sure were that came from. But I'm not racist by any means. What a thing to say. I hope someone from that store sees this and fires his. If I could give zero stars I would.

Good old fashioned hobby store... run by a nice gent... thanks friend…read more... Get a plastic model for the kid... see if they can assemble it with dad.. teaches 3D skills and instruction following... or try a rug hooking... keeps little fingers busy on a rainy day... don't forget crayons, paints, pastels and paper... and colouring books... Andrew (c) Copyright 2017. Andrew M. Walduck. Associated Press. All Rights Reserved.

They are now permanently closed and there's a good reason for that. I went there 7 years ago…read morethinking I was going to buy some shoes for my new job and was rudely told "you may as well leave, you can't possibly afford anything here". Truth is I had a bit of money left from my savings just to buy shoes and clothes for my new job. Having said this though, as rude as she was she may have had a point because I went in today because they had signs stating that they were closing and everything was up to 50% off so I checked them out and found a pair of sandals I liked. I asked the employee how much they were and she snapped that the price was on them. I checked, their sale price? $220.00. I left and went to Beckers where they treat you like they were hoping you would come in and found the same sandals for $89. Regular price just over $100.00 and Walking on a Cloud employees wonder why they went out of business? SMH

Excellent customer service! Very friendly cosmetics and pharmacy. Helped me with everything that I…read moreneeded. They went above and beyond through helping me choose the best cologne for my needs and in terms of the pharmacy, they helped to explain my vitamins. Also, very good senior day discount. :)

I had a terrible experience! I called, and my friend called: they would not stay open 3 minutes…read morepast closing to give my friend Benadryl. My friend had a serious allergic reaction and her life was put in danger by this significant lack of flexibility.

If I could give this place 0 stars I would, they are a joke of a place, if you want to try and work…read morethere, don't bother your mentality will get DESTROYED, the working hours are stupid, and during a storm where the power leaves they won't let you leave like seriously???! And if you want to do your shopping in peace especially as a women forget it the door greeters will try and follow you while your shopping like really? No I just want to do shopping in peace on my own thank you very much, the prices are getting worse for different things as well.

unless you like using one of 24 self checkouts, good luck. I was there on a Friday , three checkout…read moreopen, none of them express. . I phoned the service desk in line 6 people back, they said they didn't have anyone else, yet all these people were walking around with " how can I help you" vests. i left my cart with one of the " helpful " staff.I will not be back.

several things. 1st they are biased in hiring they do not include everyone from anywhere or with…read moreany background. further staff they do have are rude and abrupt. they take good stuff for themselves. over price everything else. and you can't complain to corporate... what a joke

Not a very good value village Low selection of T-shirt's…read more Uglier inside than most. Like the city of orillia, another disappointment.