By far the best thing I went to in Orillia. The downtown is completely underwhelming, skatepark is terrible. Lot of washed up druggies meandering about downtown. Costco was big and staff friendly. I bought croissants and qtips on my birthday! read more

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Good service and prices all though some products have not been checked properly! I would recommend this place! read more

Costco Wholesale - I bought some welchs gummies from this Costco and found one of the gummies was bitten! Make sure you check your products! - Wholesale Stores Near Me - Orillia, Ontario

No line up at gas station at noon. Costco hot dogs with pop for $1.50 for midday treat. Inside store on a Friday before long weekend no line ups. read more

Costco Wholesale - Wholesale Stores Near Me - Orillia, Ontario

Brand new Costco Warehouse in Orillia. Huge and very well lit. Typical Costco layout with a few more toys for the water. It will have every product you need or are used to. Only issue is the traffic and parking. But that is typical of any Costco. read more

Costco Wholesale - Wholesale Stores Near Me - Orillia, Ontario

Best Costco I have ever bin to, clean staff friendly and handling the extra precautions from the pandemic well.

This Costco location is amazing!! Especially the employee Janette who is part of the admin team who answers the phone. She knew how important a product was for me and since I was 40 min from the store she still put the item aside for me. Sure enough when I got there she had it on hold with my name on it!! What amazing customer service we need more people like her in this world!! read more

This is the one of the best Costco to date. Love the Richmond Hill store, however, no gas station, and now living in Orillia, we find this Costco equally awesome to the RH store, just more relaxing and having a gas station, puts it 1 step better. Keep up the fantastic work!!! read more

i cannot say enough wonderful things about this store. july 07/ 2018 i attended a wedding for my grandson and at the last minute the wedding planner broke the contract and said there would be no food, flowers, or bar-tender. this was an hour before costco was to close at 6:00 on a sat. we told costco people the situation and they responded immediately. they got 5 carts and helped get all the food needed and then opened a special till to get us through. we couldn't have had better service ever anywhere. the wedding dinner turned out wonderful mostly for costco's compassion and help . costco has wonderful customer relations and this will not be forgotten by many many people for years to come. thank you soooo!!!!! much costco. read more

Love this Costco!! We have experienced nothing but great stuff from the staff at this location - in Optical, returns and regular purchases. Staff members have actually gone out of their way to be helpful and grab an item we forgot and had realized in line. Exceptional!! read more

We have nothing but good things to say about this Costco. We have been going there since it opened in July 2017. From the gas bar to the snack bar, nothing but "A"s. Staff are very helpful and friendly. The store is roomy and clean. The prices are excellent. Cashing out is generally quick and easy. Never have we seen the conduct reported by Nancy. We are fortunate to have this well situated store. As a bonus, it has brought local gas prices down to a reality level. read more

This is a comment on a product display sales person at the Orillia location. Roxanne was giving Cliff Energy Bar samples today around noon. Even though she'd cut up over 50 pieces, she kept telling me to come back. My husband was buying an Apple TV nearby so after several attempts I finally returned as she handed a gentleman 2 samples. Again she refused to give me one stating she was not ready. I said you just gave that man 2 samples. I told her I was going to complain. I found the person overseeing display stations named Hamish and he apologized getting me 2 energy bars. On my way to checkout I noticed Roxanne had moved her station. I confronted her to tell her I lodged a complaint asking her why she gave a sample to the man. I told her I had run into that customer and he said he too found it strange because she gave him samples without hassle. She said he asked about thickness of the bars and was going to purchase it. But how could she know I wouldn't. I told her she had no business being in customer service. She said "too bad, there's nothing you can do about it". I went back to my cart to retrieve the free bars and returned them to her. To my surprise the manager Hamish was consoling her and when I told him what she'd said he said to ME "See now you've upset her". I was livid!! I got home, called Costco admin and he merely relayed my concern to this same manager, said he apologized and if I needed to escalate in writing, I should. So here's the thing, I cannot support a company who employs insensitive arrogant people. I intend to close my Costco account where we spend 8-10k annually. Costco shrugs because she is not their employee. I returned home with an elevated blood pressure, 2 days out from my recent medical procedure at 67 yo. I don't need to be shamed and upset for a 2 inch piece of energy bar. If you shop at this store don't ask Roxanne for a sample. I hope she gets fired!!! read more