I used to love this location. The workers are nice but the manager especially tonight (which I didn't get a name- she's east Indian) was rude. I got some items there 20 mins before they close. After 5mins the guard told me they'll be closing in 10mins when there should still be 15mins left. Then few minutes later she starts calling my attention again from the end of the aisle saying they'll be closing soon. So I said yes I'll be right there.
I got at the line up 5mins before 9pm and looked at last item at the checkout area then one lady (which I believe was the manager) told me " we are done for the day, we are just waiting for you!". So I said okay, at my phone there's still few minutes left and she still answer back "there's 1 minute left on my time". Like wow sorry we don't t have our watch synchronized!
For me, I get jt, it's last few minutes and they want to go home. I work on retail as well BUT we never treat our customers like that. Instead of how she approached me, she could've said " sorry we are closed now, is there anything we can help you with/or find? We will be open tomorrow at 9am if you need to shop more,etc."
If she is a manager, she should show
better customer service and be a role model to her colleagues. So very disappointed. read more