omg, they did it again! this is my 2nd review about this store charging a bag fee even when you don't get a bag. Last time I used a gift bag I was purchasing at the time to put my other items in, was charged the $0.10 bag fee. This time I brought a reusable bag, and was still charged the $0.10 bag fee! read more

they have all these mop heads, broom heads, and attachments but never have the poles needed to use them. Ive come on three separate times and they never have the poles. That whole isle is useless if you cant buy the pole for the attachments. Also, the store stinks!! read more

Had to get more Christmas wrapping paper, but I was able to find something better. I found large Christmas bags so that I don't have to use so much paper. Plus, large bows to match. Most the Christmas decorations were gone. Just a select few left, but the shelves are mostly bare which is understandable since Christmas is only 4 days away. By the way, I didn't notice until today, most of the items that I bought were $1.25 now. Cashier was friendly and fast. Got what I needed and left. read more

Dollar Tree - Large Christmas bags & large bows - Discount Store Near Me - San Bernardino, California

My children and I were shopping this afternoon. It was chore day and we needed to grab some new supplies. My 3 year old son was picking sponges, he went to reach for a different package and a mouse trap snapped onto his fingers!!! I can't even imagine what they were thinking setting that on a shelf! They excused this by say they are normally "under the shelves." That is a terrible excuse. My son was hurt buy! Furthermore they sell food here!!! That has to be a health code violation.. This is so disgusting! read more

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No longer open. ‍ Glad I drove all the way here. That blows. They should take it down.

I like this Dollar tree it has a lot of cool stuff. From crafts to school supplies, candy, toys, party supplies, and household goods. U name it you'll probably find it here. Nice clean set-up friendly staff. A little slow at ringing people up. Usually only one cash register open. They definitely need to open more than one!!! Parking lot is dirty! read more

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They say they close at 8 but it a light I came at 6:50 and the guy didn't let me in the store should put the actual hours they are open and closing. read more

The Dollar tree has always been my choice store. Everything I always require has always been found.at The Dollar Tree saves me time and money when I do Holiday crafts . Thank you Dollar Tree. read more

Keep things in stock. The employees are very nice and do what they can when they're ver busy.

It burnt down and on my birthday looked like a candle on my cake problem solved.

Just horrible!!!! I walk into this dollar tree, there is a woman checking out, you can clearly tell she is going through chemo and the Cashier lascher is just coughing, and does not have her mask on properly, the woman checking out asked if she had been tested, and this cashier proceeded to start cussing and being very rude in front of the customers, now if I was going through chemo i sure would not want any type of germ around me, how dare that cashier act that way, but what gets me the most is nothing will be done about it, none of the other cashiers stopped her from talking that way. The store is dirty, I did not see any type of sanitation of the machines after uses,there is stuff all in the isles, just unorganized......I will NEVER go back to this dollar tree ever!!!!! read more

Rude chubby security guard. Let someone in 2 seconds before me and then didn't let me in. It's 6:45 and they "close" at 7

Amazing customer service helped us out with every last minute thing we needed to complete a friends birthday party! Thanks to the awesome ladies that went above and beyond. I didn't get their names but the believe one was a manager! 5 stars :) read more

I came into this Dollar Tree to grab a few things, one of them being water because I'm pregnant and was feeling dizzy. I put my items on the belt and was leaning against my cart because I'm almost 6 months pregnant. All of a sudden an employee comes up from behind me and pushes the cart away from me and tells me she needs it. I was so surprised because I was literally just leaning against it when she pulled it away from me. I understand that I could not take the cart out of the store but I was using it to steady myself because I was dizzy. Not in any way appropriate. read more

very good customer service. cashiers were fast even tho it was busy! we met jesse and he was so helpful! would recommend

What can you expect when the manager is rude to you? I called dollar tree at 8:50pm to ask if they had any hats for New Year's Eve, the person on the phone said yes. I was like oh good but then I realized & said you guys close at 9 though. She replied no, we close at 9:30. So I get to dollar tree and the door is locked. I was like why is it locked? I saw a girl which I thought was the person I spoke to on the phone. She looked at me and mumbled something and walked away. I'm standing outside waiting and I see another employee looking at me. He looked like he was worried about me standing outside and gets the other girl & still no one comes to the door. Then this lady comes stomping her way to open the door mumbling shit like she was all mad. She said we're closed! I said I just called and the girl I spoke to said you guys close at 9:30. She responded rudely "no one here told you anything. I'm the manager and we've been here since February and we close at 9"! She continued with "my registers are closed & I can't do anything. Apparently I called a different dollar tree that closes at 9:30. This one closes at 9. I told her no need for your attitude. She said "oh I'm not giving you attitude bye! and closed the door on me. Wrong store or not, the "manager" at this location should not have acted the way she did with me. She should have said I'm sorry mam you probably called the wrong store, but we're closed & that's it. I would have left ok with that. So F this store & manager with an attitude you can kiss my a$$. You are a rude lady! read more

Neighborhood Dollar Store This Particular Location Have Yogurts Thats Why I Stop By Often Other Than That Same Ol Dollar Tree Just Trying To Leave Without Spending Over Nine Dollars The Agony Anyway Give Me A Follow Ok All Platforms @aredott read more

Terrible customer service and poor quality of products! Husband bought a beverage from the cooler, he opened it, took one sip and it was FLAT!!! He told the cashier who looked to her manager only for her to say, if you opened it no refunds... htf was he suppose to know the shit would be flat??? read more

My son and I visited this store 1035 W Highland Ave, San Bernardino, CA 92405 today ( 6/2/19 ) around 630 PM to purchase a few items. We were walking down the toy aisle when we over heard an employee named Kim speaking in a very unprofessional way. She was having a conversation with a guest and another employee ( name unknown). In the conversation she was having she was cursing and speaking about gang violence that someone she knew were involved in. I find it very unprofessional to be having that kinda of conversation and cursing at work in front of guest, mostly in the toy section. I think she needs some coaching to help her understand, that kinda of conversation and the language she was using needs to be out of the work environment. The cashier named Shaney on the other hand was very professional and very polite. Thank you Shaney for taking you're job seriously and for caring about customer service. read more

I will never shop here again, went in because it was out of convenience just needed to pick up a table cloth. Anyways, I use a Small Nike backpack,the kind with the pull strings, as a purse and the lady rudely told me I had to leave it in front, I'm not going to just leave all of my cash keys and credit cards with someone I don't know if you wanted to check my bag before I left I would have been more fine with that. You don't trust me well I don't trust you. read more

Worst place to ever shop at !! The "manager " is so unprofessional its ridiculous! Yelling at costumers and just being rude! If you don't like your job quit do NOT take it out on the costumers . I highly suggest you do NOT shop here !! And for being the "manager " you should talk to your employees in private not in front of costumers where everyone can hear your conversation!! That's so embarrassing for your employees!!! read more

I like this one as a matter of fact this is my favorite they always have wat im looking for always bz but i dont mind staff is rated a 4.0 they try store isnt in bad shape need more employees and just alot of homeless go and steal not bad area u might wanna go to store during day not so much niggt be sure to aak about store closing time alot of them in san bernardino close 8pm read more