I have always loved Costco, but I went recently during the Covid-19 Pandemic and I have to say that…read moreI was very impressed with the way they ran things and now I love them even more. Masks are mandatory at Costco during these pandemic times, and if you don't have your own, they will give you a disposable one for free. They take the mask directly from the box with a pair of tweezers and hand it to you that way, so the workers don't touch the mask or you. They also have hand sanitizer at the entrance. They spray down the carts as well. The shopping experience inside is similar to Pre-Covid times, other than the fact that there are less shoppers allowed into the store, so it's less crowded. There is also plexiglass at the cash registers. They still take cash. The food area is open for takeaway only. You order at the touchscreen and pay there too. Only cards are accepted here, no cash. Fountain drinks are given to you by a staff member (no self-serve), they do ask you if you want ice or not, which I thought was nice. Once your food is ready, they call out your order and you go and get it. I don't know how long this pandemic is going to last, nor do I know how many of these measures will continue once the pandemic is over. However, I think Costco has handled things well. Costco has a special place in my heart because my usual Costco companion is my brother and we have brother-sister together time at Costco when we go. My most recent visit to this Costco though was with a new friend I met at work (I was deployed to a new work location for the Covid-19 Emergency Response and hardly knew anyone there when I first started). Costco, helping people bond, one relationship at a time, lol. I guess I should write a blurb about what Costco actually is, right? Although I think everyone knows that Costco is a store that sells items mostly in bulk, and you need a membership to shop there. Memberships start at about $55/year. Members can bring guests though. They take debit, cash or Costco credit card (they don't take other credit cards). Pre-Covid, they would give out samples of their items. Samples of course are no more. They have their house brand, Kirkland, which is actually quite good. Prices are cheaper than regular prices at mainstream grocery stores, but not really cheaper than sale prices at mainstream grocery stores. Although Costco has a lot of exclusive products, which I like. In addition to items you would find at regular grocery stores, they also carry electronics, books, toys, clothes and jewelery. There is also a pharmacy and an optical at Costco. They also have a Costco gas station and prices are about $0.10 a litre less than at other gas stations. There's lots of free parking.

For the price, you can not go wrong with the resto at Costco. This HUGE pizza is absolutely…read moredelicious. I prefer the cheese myself as the pepperoni gets a bit oily. This could easily feed 4/5 people with one pie. Cost is 13.99. I wish they still had the all dressed but this in a pinch when you are at Costco really does the job

I know that working in retail that you tend to hear negative comments and that all the positive…read moreones are not often expressed. I have over time purchased 6 quality items and love them all. They are of a better quality than I have found at other stores but it is the level of personal service that brings us back. Doug Simpson has great advise and a pleasure is to deal with. Thanks so much. Francien and Gus Stittsville

Started out great, had friendly service at the storefront. Purchased a bed frame. They no longer…read moreoffer in store pick up so you are forced to pay delivery fee regardless of size of the item. Bed frame was delivered and was 6" longer than was listed on the website and therefore didn't fit in our small bedroom. Very disappointing considering we specifically selected this model given our space constraints. Cannot trust measurements online. When returning, had to defend my story with images of it not fitting in the room in order to get the refund which took four days to "approve". Once they accepted the return, I then had to keep the bed frame for over three weeks due to pick up driver availability. They finally picked up the bed and no refund was processed on my card after four business days. I had to call Mobilia support and inquire. They only issued the refund after I called and provided my card number. So, had I not called or kept an eye for the refund they would have just kept my money? Nice furniture for a decent price if you're looking for mid-line, but I will not be shopping here again. If it doesn't work out, it's a nightmare to get your item returned and refunded.

I bought a sofa and sofa-bed; both were delivered by a professional team of three. I had to…read moreexchange the sofa as it was too big for my home and they were back the following day with the new couch. They were very polite and experienced which made a big difference since they had to climb stairs to the third floor. My place was left clean as it was before the delivery. I strongly recommend Sofa World and its team of delivery men.

I boat a sofa and love seat and two dresser for $10,000.00 on August 4th 2025. They delivered two…read morelove seats instead on October 2nd, I went to the store and after a lot of fighting they agreed to change one of the love seats for the sofa I ordered, I have to wait another 6 to twelve weeks. After they picked one of the love seats we tried the reclining mechanism in the other love seat which is manual, it did not work and we were not able to fold it back. They said they will send a technician to repair it after the weekend. In all it is a very bad experience.

I went to this store a few weeks ago to buy some crystals. The owner greeted me right away and was…read morevery friendly. Also, he is very knowledable about everything in the store and other new age related stuff (astrology) I'll definitely go back and would recommmend to friends

From the owner: Usui Reiki & Blue Star Reiki Sessions Crystalline Energy…read moreSessions Conscious Jewelry Design Local Artists Local Authors ...and more!

Terrys rugs are an exceptional quality location in ottawa. They…read more provide total service for the life of the purchase. We highly recommend you visit Terrys and view their large selection of rugs.

i was referred to Terrys Rugs by a friend who had an excellent experience there. I needed a…read morereplacement for a poor quality Persian-style carpet, and there was an extensive choice on offer. Attention was paid to my preference of design and colour palette, and we soon had a lovely carpet which exactly suits our needs. Thank you to the staff who were very professional. I highly recommend them.

This is a shopping plaza that is great if you are looking for new furniture or need to do minor fix…read moreups around your house. The main stores here include Canadian Tire, RONA, The Brick, La-Z-Boy Furniture Gallery, Structube, The Upper Room Home Furnishings, EQ3, and Blinds to Go. If you happen to get hungry, you can eat at A&W, Boston Pizza, Burger King, Starbucks, Van Houtte Coffee, Milano Pizza, or Shawarma Andalos. There are a few chip wagons too. Nothing too exciting, IMO, but ok in a pinch. They have a few other stores like a Dollar Tree, Marks, an LCBO, and a few other stores. I rarely ever go to this plaza. Unlike my husband, I do not find it "fun" to poke around home improvement stores. And unlike some of my friends, I don't enjoy aimlessly wandering around furniture stores "looking for ideas." Lol. The plaza is fairly large and spread out. There's lots of free parking.

Large shopping centre Rona, Canadian Tire, LCBO and a Good…read moresized Starbucks that is handy and busy. Lots of comfortable seating Well setup, nicely displaying all available merchandise and coffee Staff is friendly, helpful and efficient Washroom well taken care of Adjacent parking tight but large Centre parking for overflow Will have to remember when in this area Try it

I would give it a zero star if possible! I waited 30 mins in the store for someone to help me…read more There were four other customers waiting on assistance as well. The staff were on the phone or busy unpacking boxes. I was never greeted or offered assistance. I finally chose to leave and buy my living room set at a store that cared about my business!

Service at this location was terrible. We confirmed pick up dates with 2 store employees by phone…read morethat our couch would be available for pick up at the local warehouse on September 14 provided payment in full was made before September 9. We and rented a truck and made the remainder of the payment on time only to be told that the item would not be available for pick up for until September 19. When I explained the issue to the employee who processed my final payment she indicated that it was my problem and there was no consideration or compensation they would offer. This is after waiting an extra month for the item with no communication from the store. The customer service line was equally unhelpful...they only deal with online orders and sent referred me back to the store. Totally dissatisfied with our experience but if you're looking for an Ottawa location the service at the Iris location was much better (efficient and friendly staff at that location)

amazing people to deal with best prices in town. sent my gold in to be cleaned and polished they…read morenotified me of some broken/cracked links in my necklace and then went above and beyond to repair the issue. thanks again guys!! Ben.

They lie on their website and do NOT pay the most for your gold or jewelry. Based on a personal…read morereview of their website, a phone call, and, a visit: I state that this business will cheat you any way they can. Making a profit is one thing; lying in order to do so is another. Anyone can find the best place to sell their gold by knowing the weight and Karat of their object and simply calling anyone on the phone who is advertising that they buy gold and get an estimate. Unless the weight or Karat is not what it appears then they should pay the quoted amount. Gold Lobby did NOT. Howard's Pawn Shop on Carling Ave did after properly verifying the content Karat and weight. I have NO association with Howard's other than as a customer. I DO have 30yrs experience with gold buying and selling and I am not active in the industry of such.

Absolutely fantastic. They have a wide range of products. From tiles to bathtubs to vanities. Don't…read moresee it? Just ask. I'm redoing a washroom in a 1960's bungalow. I wanted to do a specific tile pattern insert. I looked everywhere I could think of in town. I either couldn't find tiles I liked or the service was really bad (read non-existent). DZN was great. I dealt with George Thoumy. From the moment I walked in I was made to feel like a valued client. George obviously knows the business and his products. He carefully listened to what I wanted to do and suggested beautiful and affordable products. Even when I went to pick up my order he still insisted on double checking the grout colour I chose against the tiles just to be sure I still liked it. You know when your parents (or grandparents) talk about the service they used to get in the good old days? This is that type of service, it's that good.