Generally just low quality. A dollar store, but not a very good one. I would give it zero, but the…read moreemployees are at least semi-competent.

I'm on the hunt for the best Dollar Tree in south Gwinnett county and this one is one of the…read moreBIGGEST and best. 4/5 from me The selection is always varied. Sometimes the food items are a little low, the beauty and bath items can be lower, but the majority of items are always well stocked. The seasonal, party, and crafts items are ALWAYS full. If you can't find it, you don't need it. It's always hit or miss on the hard to find items and the $5 Spot is also hit or miss. The store is huge. It's a well known store for those of us obsessed with Dollar Tree and it's always well picked over. But don't let that deter you from shopping. I promise you won't walk out empty handed! The service is mixed. Sometimes you get great people and sometimes you get people yelling at each other about something. Also do mind the parking lot. This is not a hit against Dollar Tree as they can't help it, but the parking lot is sketchy. There's been plenty of break ins due to Planet Fitness but I have not been broken into.

I'm on the hunt for the best Dollar Tree in south Gwinnett and this one was....ok. 3/5 from me…read more The store and selection seem pretty good. They don't have a lot of the hard to find items but they have a great selection that's full. My problem was the service. The people there are apparently in their own world. It was really odd to be shopping and hear "They're eating dogs" on the overhead system. Like what...? Are we joking about Trump? Or the Chinese store a couple of doors down? Very weird. Not my favorite store as the location is difficult to get into and out of. 78 is notorious for its traffic and attempting to leave the complex is...complex. Not the best store but I HAVE found some decent items here.

The manager is unprofessional very sloppy appearance and the store an absolute mess…read more Manager was on the cell phone the whole time I was there I heard her whole personal conversation When working be professional regardless if it's a cheap store or not be proud to work

The Manager Nancy is rude.... I thought she was gone but nope. Smh. Just rude not friendly and very…read morebossy. The way she talks down to the employees is crazy. I use to hate go there and see Nancy the last couple of times she wasn't there, but tonight she was walking around being the mananger with one cashier and 9 ppl in line.

Anybody that knows me KNOWS I love Dollar Tree. I've been to a LOT of them too lol! This one is…read moreclosest to where I live so I frequent this one quite often. It's so bad, the manager (Hey Mr. Charles), knows me by heart lol! That's one of the things I like about this one though. When I haven't been in the while, they notice lol! The staff is friendly and 9 times out of 10 they have what I came in for. Everything's a dollar so I know everything's not going to be in stock ALL THE TIME, but it is most of the time and I can't complain with that. I get everything here: greeting cards (which are 2 for a dollar by the way), candles, snacks, plastic ware, you name it, they got it lol! I just really wish this one had a freezer section (which I told to Mr. Charles and he said he's been asking for one). That one little setback is what usually takes me to another location. Other than that, I got no complaints!

We Always find something good in the $1.50 / $1.25 cent store lol i wish they will stop upping the…read moreprice but it's always a good find here if all the good stuff is not out . This location helped a lot with my Xmas needs and the service was pretty fast . They restocked the shelf's fast and are very helpful with locating thins for you.

The location is great. The problem is the cashiers/supervisors. The staff customer service stinks…read more The staff cashier/supervisor is so engaged in their conversation until then customers are not greeted or thanked in any kind of way. Your items are just rung up ticketed handed to you and that's it. No did you find where that you need. Nothing! So this store would be a great place to shop but the cashier/supervisor are unpleasant.

I usually like this location alot but today might be the last day I go. I had a shopping basket…read morewith 5-6 items. The cashier ask me to take my own stuff out the basket so she can ring it up. Isn't that in her job description? She didn't say please or anything...Her attitude was out this world... I'm disappointed!

SUCKS! They're not professional at all. Workers did NOT have on mask, and the cashier at the…read moreregister yesterday (7/10) had a attitude. No one greeted ppl as they arrived, and the energy was so much off. That's why I never go in there because that area doesn't have good customer service. More customer service, professionalism, empathy, and interpersonal communication skills are need!

Perfect experience for a Christmas New Year visit. Orlando was Great with a helping attitude and…read moreeducating me balloon shopping. GREAT customer service attitude with all my questions...

Came again today (3/27) And again, it was well stocked, bathroom was clean but lack of TP was a…read moreproblem, and there were attentive employees busy helping customers and putting up items. Definitely the best one so far but still 4 stars for bathroom lacking. I'm on the hunt for the best Dollar Tree in south Gwinnett county and this one was definitely a must visit. Selection here was fantastic. Large amounts of items, hard to find items were in stock, and the seasonal section was on point. Even the $5 section was great! Service was 50/50. One worker was hard at work putting items out and helping customers while another was on her phone complaining to a credit card company or something demanding her money. Definitely a must visit for those that want a good experience.

I had a very unpleasant experience with the store manager, Alan, at this Dollar Tree location on…read more1/8/26. I went in to purchase items that were previously marked as 25 cents, now marked as a penny--a viral trend known as "Dollar Tree penny items." I had a cartful of these items, and Alan refused to sell any of them to me, even though corporate has sent all stores nationwide an email stating, "If a customer attempts to purchase an item that rings up at the register for a penny, allow that customer to purchase this item." Instead, Alan told me, "I'm not selling these items to you, you're not getting them for a penny." When I asked why hundreds of these items were still on the sales floor, he dismissed me and even accused me of lying about the penny policy. He ridiculed me in front of other customers, which was humiliating and completely uncalled for. I have shopped at this store for years, but Alan's behavior was unacceptable. When I asked for the district or regional manager's contact information, he claimed not to know, and even refused to tell me who hired him. He continued to deny me the sale and acted in a very unprofessional manner. Corporate needs to address this issue and reach out to me regarding Alan's conduct and the store's refusal to honor company policy. This was a very disappointing experience.

The cashier, Jules, was SO rude to the customer in front of me that I had to leave a review. As a…read moreformer employee of $Tree, I am aware that you should not be eating at your register. An elderly woman and her grandson were in front of me. She said hello to Jules and asked how he was doing- all the while he never stopped chewing- and DID NOT respond. Her grandson then spoke and said thesame - TWICE! - and Jules replied "Bro, don't you see I'm chewing!" The grandmother WENT OFF!! - as she should have! - because I was even taken aback at his response. If she hadn't said anything I was going to. Jules then takes off his name tag and storms out of the store!! What happened to respecting your elders? What kind of people is $Tree hiring? The manager then tries to justify the situation by saying "he didn't mean it that way, you have to understand everyone's situation." I'm calling bull on that!!!! Does $Tree not live by the customer is always right slogan? It was sad and appalling and a few customers dropped their things, including me, and walked out. Even though this location is convenient on my way home, I will go out of my way, to Covington, and not shop here. Disgraceful and dissapointing.

They have a good selection of products, just don't think $1. They are in the race for Temu prices…read moreat this point

This store is clean and organized. The service and customer service need improvement. The lines are…read morereally long and there is only one cashier working at a register. When another register is opened they do not take the next person in line because that's not what Walmart does. Yeah, that part confused me too, but that's what Laurie said. There is a lot to choose from here, but you'll wait a long time to checkout.

There is nothing here that's a dollar. In fact, some of the stuff here is MORE expensive than…read moreWALMART. One drink, one bag of Gummy Nerds candy, and one 8 pack of water flavor sticks cost me $7.50. The cashier took forever to ring us up, and he was on the phone with a friend the whole time. The self checkout machine was broken.

I've been here a couple of times and both times it was for candy....We ended up buying Haribo gummy…read morebears in the regular flavor and the peach...plus we got those pixie stix for fun and spilled half of it on the carpet in the car....they weren't as good as they were when we were little kids. Now they taste like kool aid powder that's been mixed with BC headache powder....By the way I can't believe they still make those things....we tried looking for those candy necklaces that we use to wear and would let half of the neighborhood eat off of...see mom...sharing is caring...and look how we good we turned out.....ha.... This place is super neat and super clean. The candy aisle were all well stocked and no odds and ends on the bottom shelves. There was a friendly woman that was working the store by herself at the time and she greeted everyone as they came in the store. This particular Dollar Tree is located in the corner of the Lilburn Square shopping center where the Goodwill is also located. There are plenty of parking and the parking lot is also very clean. Kudos to them for that...it's definitely one of the nicest and cleanest Dollar Tree I've been to for sure...

Not everything is 1.25. Everything is ok quality and the store itself is clean besides some items…read moreon the floor. There is a lot to pick from but didn't have what I needed one time. Overall the selection is good. The service is ok with most of the employees keeping the store cleem with only 1 register open. Overall 3/5

I'm on the hunt for the best Dollar Tree in south Gwinnett county and this one is always a…read morepleasure. 4/5 from me First off, this is my go-to store. The management is no nonsense and just a sweet as pie. I've been a regular since 2019 and she's always been fun to see. I've never met a rude person working here and have had very pleasant interactions with a lot of employees. The selective is pretty comparable to other Dollar Trees. They have the basics and the generally found everywhere items but every now and then you will find a hidden gem. It's hit or miss on highly sought after items. The $5 Spot is always full and shelves are generally always full as well. My only complaints are pretty minor. There's often boxes in the walkways but I know the manager has been working to get the store to good condition. It still could use some clearing out though. Bathrooms are always locked which is a PAIN but again, it's understandable for a business to require a key. Overall one of my favorite stores.