Our experience at my neighborhood dollar tree store in covington Louisiana off pinnacle park way was very unpleasant. As we are frequent customers at this store, we enjoy the calm environment that we've experienced before, though on this day, we were surprised to be brought to one of the worst experiences we could have ever had at this well acclaimed store. There was a man (assumed to be the manager,) engaging in a loud, obnoxious, and verbally violent conversation with an employee. The man in question, for the whole visit, was audibly heard throughout the store. Even upon approaching the door, we were greeted with a very blaring voice, that being a sign at first that this vist would not be like others we would have had. Due to the managers volume and tone, it was unclear if this was an argument or a very loud conversation. From the way the events of this trip went, as a family, we will not be going to this store location, as we look for good customer service, as well as a seren environment to purchase our items and leave, feeling just as happy, if not better exiting the store. We were positive that we would be returning if we every needed anything, from our previous visits, knowing we would have a good place to go, but from here, we see it is not this location. It is very clear that there is some work that needs to be done, and rules that need to be refreshed in the minds of staff and team members, and I would like to belive that that will happen, and things will change regarding conduct and etc. A wise person once said, " your only as good as your last performance" and this was a performance, in his regard, we will never forget. read more