It's a dollar general, I don't know what everyone is expecting here. Dime a dozen of them…read moreeverywhere. Yes people are rude because if you worked here I bet you wouldn't be happy too. Someone has to work here just be nice and leave. This isn't a royal palace, it's a dollar general! I went here, I got what I came for and I left. That easy! You can probably get everything cheaper if you go to Walmart, but what I'm here for is something these stores are the only sellers of. Yes amazon has them too, but they want to charge me $10 more. Be nice and leave. Let the employees do their job and be nice even if they are rude.

No stars would be too much for this place…read more Before it became a tienda with the Mexican manager playing happy-ass music on his phone - love Mexico and their country people but really? - It was once a "go-to" place for tidbits. But it's now a "go-by" place. Admittedly, he's been gone for a while but other than the "music" it's still the same. There are always carts of boxes piled high of things that should be ON the shelf. Their "clearance" items are 10% off the regular price. . The "new" arrangement is just inconvenient.

This is the WORST dollar tree I've ever been to. PLEASE do not go here you will regret it. Most of…read morethe employees have an attitude problem and don't even care to work. 1 of our cashiers was friendly but that's her job. If you don't feel like going to work, DONT. There's no need to be rude to someone that's spending their hard earned money at your establishment. The selection was pretty good for a dollar tree, but I will never be back because of the service. Please work on your manners!

Everything is a dollar. Food, junk, soap etc. It's all only a dollar. I was forced to go here…read moreagainst my will (kidnapping) but it turned out OK. I was pleasantly surprised at the selection of stuff they have. Its definitely worth a look.

Stopped in for a few items to avoid the grocery store and came here to say this store has improved!…read moreIt was clean and organized a bit better than in the past. Staff was friendly and efficient. I don't visit this dollar store often but I could definitely tell a difference since the last visit. Whether you're a frequent visitor or just occasional like myself I would recommend this location.

Second visit to this store. Won't make the mistake again. After a crazy interaction with 2 staff…read moremembers - 1 said go to another store to buy the object - Kudos to a third staffer who asked me what was wrong and then worked to make things right. But he wasn't able to do so. Like the staff member said - there are plenty of other stores.

What happened to this Dollar Tree store?? I was in the area and stopped by to get some wrapping…read morepaper. Oh my! Stuff was all over the place and I had to step over items on the floor. I arrived not too long after opening, so there's no way the mess was just made. On top of that, people were walking around either without masks or with their masks pulled down under their nose. That includes at least one employee. I did not feel comfortable and did my best to grab my items and get out quickly.

I recently became a true fanatic of dollar tree…read more Almost every single store has the same merchandising layout which helps to find products I need in any store I step into. However, I was at this location and I was shook. I saw only two associates working--one stocking and one cashiering (Maria) which had to find herself apologizing to all guests she was ringing up because all guests were upset at the long wait. December is such an important time of the month for it's when Christmas is celebrated. It's obvious that guests go in to find affordable Christmas decor. However, this store had: Their shelves empty or in disarray. Their merchandise in cases all lined up in aisles in clear ADA/ OSHA non-compliance. Understaffed on peak traffic times. Low morale with associates- stocker stated (sounded in disappointment) that the store is in recent change of management and that the merchandising manager has been calling out last minute the past days and that the district manager needs to come in and get this store back in order. I can point out the rest of the things going wrong, but that wont be productive. I suggest that the district manager accountable for this store follows up with their store managers if they have any and really go into the store to find a solve. Hire if needed asap/ or promote within. Money is sitting on your inventory racks in aisles, customer experience is only plummeting , the look and feel is unacceptable, and payroll is perhaps the only thing you're saving because there is no talent to operate this store. Please consider investing in this store. Make it a great place to come shop again.

I will never step foot back in this store. I live right down the street from the dollar general and…read moreshopped there on the regular until now. My son bought a $75.00 xbox giftcard with his christmas money. Once we got home he went to enter in the pin numbers from the receipt and it was not legible. The printer was obv. messed up and all the numbers were drug together. It was late so i told him we would go back tomorrow and get a new print out of the receipt. When i went back 2 days later, i explained that the receipt was not legible and showed the 2 girls behind the counter so they could see what i was talking about. Latonya stepped in and quickly said oh there is nothing we can do about that. I didnt ring you up.. Then when she called her boss she told her that i said it wasnt legible like she didnt look at it and see for herself that you couldnt make out what the numbers said. She acted like i was trying to get something for free when i just wanted a legible copy of a receipt that i purchased. Instead of her being helpful and offering other options of what we could do to fix this problem she acted as if she didnt care and was rude. She obv needs a career change because customer service is not for her.

There is always only one person working the register and a long line.Some times there with be 2 or…read more3 employees and still will not open 2 registers.

We've stopped at this Dollar General a number of times to pick up odds and ends and have always…read morefound it to be convenient and the employees helpful. I find it hard to justify some of the low scores received here, unless it can be attributed to sparse staffing, which is really the accepted business plan for most discount market stores. All in all, this place fills a need in the way you would expect and the folks here seem to do a good job.

The only Dollar General in Covington that does NOT sell produce. Time to catch up to the rest of…read morethe other stores or get left behind, DG.

My wife and I have have dropped by Dollar Tree in Covington, at 1200 Business 190, on a number of…read moreoccasions and have found it to be well stocked and in good order, with a helpful and friendly staff.

Our local Dollar General is well kept and stocked, clean, neat, with a friendly and helpful staff…read more Parking is abundant and convenient. Adequate staffing numbers may be an issue however, as check-out can be arduous even in non-peak hours. This is an issue that management should consider.

From the owner: Dollar General Covington is proud to be America's neighborhood general store. We strive to make…read moreshopping hassle-free and affordable with more than 15,000 convenient, easy-to-shop stores. Our stores deliver everyday low prices on items including food, snacks, health and beauty aids, cleaning supplies, family apparel, housewares, seasonal items, paper products and much more from America's most-trusted brands and products, along with Dollar General's high-quality private brands.