Everything, fast friendly. Will be back. Jasmine was very…read morefast at our loan and efficient.

Great customer service and very friendly. Fast and simple to get approved. I recommend this to…read moreanyone that's needs a loan.

Randon Clayton is a very knowledgeable and genuinely nice man…read more I can't tell you how pleased I am with my auto and home policy Less than 1/2 what I was paying in Georgia with progressive

Phillip provides exceptional customer service and brings a comprehensive knowledge of insurance,…read moreoffering confident guidance tailored to your specific needs.

Very professional, helpful and so friendly. I'm so happy I came here. Thank you Chelsea.read more

Agent Chelsea Stutzman saved the day for our relationship with State Farm which we were thinking of…read moreputting in our rearview after umpteen decades as customers until she came into view. Excellence modeled by Chelsea and shared among all of the great team who work in this office results in us being beyond delighted with the top notch service in the roughly four years we have been Chelsea's clients. But right before we became her clients we were thinking of leaving State Farm, after decades of choosing them as insurer, because of woeful experiences with another local agent. If you are looking for really good insurance coverage options and an outstanding agent and office to work with, you've found here the fit here with. If it helps you to know how we came to this agency, our story follows. State Farrm had been my insurance company since I started driving at age 16, gazillions of decades ago, and adding in then renters insurance in my "single ladies" days. Turns out State Farm was also my then boyfriend-to-be-hubby's too so when we got hitched and moved from NYC area to became Bay Area homeowners (back in the era of 17.75% mortgage rates, just sayin'...the economy has been worse) we continued with State Farm for auto, homeowner's, umbrella...yada, yada, yada policies. In that coverage across too may cars to count and thirteen different home addresses in four states we always had excellent relationships with the State Farm agents and on the rare occasions (thankfully) that we needed State Farm's help, as in when we hit a deer going 55 on a Central Oregon hiway in our then just 6 month old SUV, the assistance was super. Ditto if we needed just a coverage question answered, the agents were easy to reach and quick to respond. Until we moved to Eagle, Idaho and then the wheels fell off with the agent here. We couldn't reach him, the person answering his phone worked as gatekeeper to seemingly want to tackle customers before he had to bother with them, and responses could take days because, would say the gatekeeper, "...he is a busy man". After a handful of those kinds of "aww...sh...shucks" moments we started looking around for another agent and we were even willing to leave State Farm. Then in the mode of "timing is everything" my husband noticed a State Farm ad for a new agent in our town, Chelsea Stutzman. We met with her and we were both impressed with her background, her knowledge and her follow up after the meeting to answer the only question she couldn't answer of the many, many we asked during the meeting. For the single (thankfully) event we needed help with when the windshield of our then 10 year old SUV was damaged on a trip to Central Oregon to need complete replacement (there is a common thread in our car woes, no?), Chelsea recommended a great provider who came to our home to do the work and which our policy covered but for a minimal deductible. And she has been easily reachable when we've had coverage questions on policies or when we needed new coverage, as in buying a new car. It does not get better than this. LOCATION: In a little strip mall near downtown Eagle, ample parking in the lot. ACCESSIBILITY: ADA parking spot near the door, all on one level inside. SWEET NEIGHBORS: The Eagle spin off of the downtown Boise located The Chocolate Bar is a couple of doors up. :-)

Great work on our taxes the last few years and friendly staff. Would recommend for…read morepersonal/business tax needs. Have some friends that use them for bookkeeping/payroll for their business and have heard great things on those services too.

The short story: This firm does not have time for new clients. They don't seem to care about…read moreclients or customer service. Don't waste your time here. Here's the story of my interactions. December 2024 I reached out because my business was growing rapidly and I wanted a professional to help our tax strategy and our financial planning to grow with it. They scheduled me for an in person meeting with Dean as the first step. About 5min into the meeting as I was discussing what my hope was for my future with them, Dean interrupted me and said something to the effect of, "Just so you know, I haven't decided to accept you as a client yet. We are very busy and we may not want to take on your business unless it makes sense for us." My thought was, why did we have to have an in person meeting just for you to tell me you didn't want my business... This could have been a phone call taking less time out of my busy day! It was obvious I was interviewing for the opportunity to pay for their services. We continued on and I told him more about our business and the revenue growth we were experiencing every month. After a while my only guess is he could tell that we were the type of company they could make money off of so he changed his tune. Suddenly I was in and we were discussing all the strategies he could employ for us. At the end of the meeting he said they would send me an introductory email with some instructions on becoming a new client and a link to a portal to upload all my 2022 and 2023 tax returns. Then they would evaluate everything and tell me what they would need in order to start processing my 2024 return and some entity reporting changes for 2025. Weeks went by with nothing sent to me. I tried to be patient because I figured the holidays might have slowed them down. I knew they had my email because they were sending me emails about their new office and having a ribbon cutting ceremony party. Finally in late January I sent another email letting them know I still hadn't receive my welcome email or the portal invitation. They replied this time... No apology for the delay.. They just said, we do have you in our portal but they hadn't invited me yet. They said they would invite me but we're letting me know that I was now a little late and they were getting busy and I should hurry and send in my 2022 and 2023 tax returns. (great, so now I'm to blame for being late) Sadie said in the email, after I uploaded my returns, they would evaluate them and then "send you a tax organizer, so you know what documents to bring for 2024". So I logged into the portal immediately after our phone call and uploaded my '22 and '23 returns. Weeks went by and nothing from them. Finally it was getting too close for comfort for me with the impending tax deadline and it didn't seem like they valued my business or had time for me. I ended up processing my tax return without them. I've never heard a single thing from them until June 4th 2025 (today) when I received a call from them (I think Sadie again). She said she just wanted to check in because they were still waiting for my paperwork to process my 2024 return and she wanted to know if I still wanted to be a client. At this point I have been so upset with how little they care about prospective customers. I told her I did upload my returns to the portal as she requested in February and no I couldn't see us doing business together because I don't think they value me or my time because they never sent me anything after that. Her response was indifference and she seemed happy I didn't want to be a client. She said, "Ok good that's what I was wanting to know. We did receive your 2022 and 2023 returns but you never sent us anything to process your 2024 return." (basically once again I was to blame) I started to tell her she said that they would evaluate my returns and send me the information and format they wanted for my 2024 return but they never did (what she called the tax organizer in her email in February), after I said that I realized I was about to lose it, lol. So I just hung up. There's no point in explaining that to her and going back and forth when they just keep putting blame on me. They don't care. The reality is they've taken on more than they can handle. They should have just told me in that first meeting they were too busy with existing clients to take on new clients. Seriously, it's June 4th 2025! And now you're finally reaching out about getting my 2024 taxes done?!? I don't want a CPA I have to babysit. So, I'm still on the hunt for a good CPA who cares about me, my company and my family.

These guys are a waste of time. They ignored the amounts I wanted and tried to up sell me. They…read morewere $1500+ more than the company I was looking to replace.

I reached out to Ballenger for my insurance needs because it's close to home and family owned and…read moreoperated. I received such superior customer service from Carter. I was inquiring about my auto and he suggested we take a look at home as well. Not only did he save me a ton of money, he was able to add protections I didn't have. I highly recommend Ballenger Insurance for all of your insurance needs. Thank you, Carter!

Curtis Craig was simply amazing with sharing everything we needed to know about our upcoming…read moreMedicare insurance coverage. It was rather painless compared to what we expected. Curtis took his time with us and presented us with the best options for our new insurance coverage in retirement. My wife and I highly recommend Curtis Craig for your insurance needs whether it be for private insurance or Medicare. Curtis is ready to help assist you and your family.

Marcia was super helpful in providing guidance on Medicare options. I'm both new to Medicare and…read moreto Idaho. My previous state had serious insurance and provider options so I started off with a suspicious stink eye. Turns out her advice was solid. Insurance has been good. Except for having medical issues I'm pretty happy.

If you need a mortgage, you NEED to call Creekside. Amazing communication, knowledge, and quick to…read moreclose. Anthony responded to every email in a timely manner and kept us in the loop along the way. Highly recommend this group! Great experience!

Great company with a phenomenal culture. They keep you informed, work hard on your behalf and give…read moregreat advice. Highly recommend.

Kristen has been wonderful, she has always been there to answer my questions and to keep me updated…read moreon my workers comp. I thought that dealing with workers comp would be a nightmare and Kristen definitely has been a blessing to me.