came to return some meat that went bad, wife told me the guys with the full sleeve tattoo on his…read moreleft arm was giving her such a hard time with the return process, giving her attitude, that's sad man, be better.

Omg! Was just in to do my weekly grocery shopping, got to checkout and realized one of the turkey…read morepackages was ripped, I alerted the checkout person (Alyssa) that there was now raw turkey juice over some of my groceries and now the belt.... Asked if she had a cleaning wipe or something that they use to clean the belt so I can wipe off the few items, my hands, and the belt, she looked like I had three heads and said no, they don't have anything, they don't clean the belts. I was absolutely appalled! You mean to tell me every time I put something up there it may get contaminated with germs from raw food? Management do better, aldis hold higher standard, messes happen and you should be prepared for it. I'm just thankful the family with a newborn baby was over a few lines. Now going to Walmart to get anti microbial wipes to wipe all my groceries. SMH

When you need flowers at the last minute Hy-Vee is the place to go. My husband and I needed to get…read morea gift for a host and we were able to find their flowers quickly. There were other gifts available in the same area of the store, which was very convenient. We checked out at the self-check out and were on our way quickly.

I've shopped at this Hyvee location almost exclusively for over 6 years now. I love this location…read moreas I've always had great experiences with their employees and management. They are always eager to help you. About two summers ago I was out front of their store eyeing a set of patio furniture. The manager just happened to be out there rearranging the last set they had left and asked if he could be of assistance. I asked him about the price and if he could work with me since summer was almost over. He realized I was an older woman and he wanted to help me so he gave me a nice discount... and since I lived so close to the store he delivered the set to my home personally. He didn't have to do that, and I was thankful. Today I was shopping in their aisles online phone app and was having difficulty getting through the process that I've completed numerous times over the years without issue. It kept changing the delivery times and kept kicking me out. I ended up having to phone the store, and I spoke with the service person at the Aisles Online desk. His name was Colton, if I recall correctly. I just want it known how very pleasant, helpful, and professional he was. He took care of my issues and walked me through the actual website order process - patiently... which I rarely use to shop with (I'm used to using the phone app). He took matters into his own hands and assured me they would shop my order personally and see to it that we had our groceries delivered expeditiously. He even told me he'd fix the extra delivery charge that was charged to me due to the app not functioning properly, and kept changing my delivery window 3 times! I was very impressed with this young man. I'd say he's a real asset to that Hyvee location. I'll assume he has to be a manager, and if not, he really should be!!! They've got a real gem in that young man, and hopefully they recognize that fact and have placed him where he's of the most benefit to their firm. I also use the pharmacy at this store as well, and have always had a pleasant experience with their representatives. No complaints! I believe your experience with people in the customer service field in general have everything to do with how you approach them for aid. I certainly couldn't do their jobs... not everyone possesses a spirit of kindness and understanding as second nature. But imagine what this world would be like if they did!!!

My favorite organic and chemical free grocery store! I have compared prices of numerous things and…read moreNG is cheaper than their competitor Sprouts in the majority of items by a few dollars! I buy ALL my bath/body products here and all my herbal teas as well! The staff is always friendly and helpful. I usually ask someone for help and they always know the exact place in the store where everything is located.

I've been in several different Natural Grocers stores, and Reno is my personal favorite. The store…read moreused to be an Office Depot, so it is a bit larger than some of the other stores like Olathe, KS and Medford, OR. It's also in a pretty convenient shopping center - the intersection of Kietzke and McCarran is pretty much where everything else is. Prices are a bit higher than Whole Foods, and I haven't had a chance to compare them to Sprouts yet. However, product quality wise, this store is second to none, and has a lot of vitamins and supplements you cannot find elsewhere. Only policy that's a bit goofy is that you have to bring your own bags, as they don't provide any. Personally, while I understand why many people dislike plastic bags, it's a pain in the tush to deal with sometimes.

Affordable prices and parking is great. Employees are great. They have an awesome attituderead more

After being dismissed by one of their "leaders" I decided to do more inquiry on the tire for my car…read morethat they messed up. After simply requesting a balance and strictly nothing else, they decided to remove and flip my used tire claiming that it was installed backwards. My tires are the Douglas Performance llll All Season and a simple search shows that these are in fact not directional tires as I already knew. The "leader" argued this with me and refused to correct the mistake claiming they could only refund the money. Either way I would not recommend using this tire center, especially if you do not know much about your tires to begin with. Even with knowledge about my tires, I was argued down on it and I should not have to go and pay another establishment to do more work on my tire due to incompetency like this.

Fun experience!! Has huge selection of specialty food items as well as bulk food items. I loved to…read moresee the variety of kitchen and baking utensils. We especially love the large selection of frozen fruit items.

Great customer service, cute gift shop and good snacks! Cheese curds were super salty!read more

This is a great little market. They have many unique items. It is very inexpensive to buy bulk…read morequantities of candy and spices and chocolates and noodles and soup fixings and other stuff. It's really worth the visit. Be on the look out for the horse and buggies that also travel the local roads.

This store is probably one of the best priced store in the planet!! The food is deliciously…read moreexcellent.

Love the store, everyone's always helpful and fast. My favorite grocery store in Libertyread more

Recently stopped here while I was in the Kansas City area just to grab a few things. The store is…read moreabsolutely beautiful and it has plenty of parking nearby the entrance. Plenty of great things are on sale which are hidden by the bathrooms. They got some exclusive products and items I've ever seen before like sea moss shots. Staff here was absolutely friendly and the food here that can be made is really good. Price point is also Fair. Overall, I definitely recommend stopping here.

Fun stop if your cruisin through the area. Homemade pies, cookies, bread and peanut brittle, some…read moreof which I couldn't resist. Farm fresh eggs, meat and veggies. They had just ran out of peaches but we're having a sale on flowering hanging baskets, $10. Some things were more than expected and than other items got a great deal. Cute college town and a little on the outskirts but I would visit again if in the area. Decent sized parking area and staff were nice.

such a treasure trove... the metal art caught our eye and we left with so much more like a…read morebeautiful lamp, a wax melter or 2, corn on the cob and cheese curds! we will be back!

First time stopping here, I wanted a place to stop at while I was in the area to grab some snacks…read moreand drinks for the road. I'm surprised I've never visited the store but this place has a great selection of organic items. A lot of vegan and plant-based items too especially with their protein powder section. They have a little bit of an alcohol selection but nothing impressive. Great selection of supplements. Their clearance section I wasn't too impressed with either. Whether items or discounted they're actually at a great price because their normal price is a little steep

Been coming here a while now, experienced the renovation and previous to that. I really have had a…read moregreat experience. Noteworthy employees are Isadora and Anthony, many wonderful experiences in store asking questions and simply kind and supportive exchanges. Isadora specifically is very compassionate and empathetic I have noticed not only with my encounters with her but her encounters with other people. Anthony was especially supportive and empathetic through the renovation process. Many of the natural grocers independence employees have been supportive but there are so many great moments I have had in this store with my kids and I will continue to return. Thank you natural grocers for providing a great space for wholesome shopping.