Coco is the Worst Dollar General Manager I've Ever Dealt With - Lazy, Rude, and Straight-Up Hostile
I walked into this Dollar General needing a bag of ice. Simple request, right? Wrong. The ice machine was locked, and the manager (who was just standing around doing nothing) refused to unlock it. Her single cashier had a line backed up all the way to the door, but instead of helping her employee or the customers, this lady just shrugged and said the customers could wait.
I politely asked her multiple times to unlock the ice machine. Each time she flat-out said no. When I finally asked why she was such a terrible manager, she lost it. She started calling me names, threatened me, told me to get out of the store, and made me feel genuinely unsafe. All because I wanted to buy ice and pointed out how badly she was running things.
Zero customer service. Zero leadership. Zero effort. This "manager" would rather argue with paying customers and make them feel threatened than walk 10 feet to unlock an ice machine. If this is how Dollar General trains their store leaders, they need to seriously reconsider their hiring process.
Do yourself a favor and shop anywhere else. This location is a disaster, and the manager is the main reason why.
Never going back. read more