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Dollar General

1.6 (8 reviews)

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Dollar Tree

Dollar Tree

3.0(4 reviews)
0.5 mi

We drove up to Moab, Utah today to see the flooding devastation. As usual I stop in at the Moab…read moreDollar Tree and load up on some of the items for my puppy packs that I give out when a puppy leaves my care. Of course I add a lot more items from Walmart, pet stores and handmade things. The male cashier is scanning my items, beep, beep, beep etc. Rand: "Hey you scanned to many tennis balls!" Cashier: "I know what I'm doing!" Cashier gets to water and food bowls. Beep, beep, beep!!!! Forever. I had 16 and I'm counting 30 beeps and telling him to stop. He ignores me and keeps on going. I pay for the items and get a second cart and go through my receipt right there in front of the store. I count everything three times just to make sure. Fourteen overrings on food bowls and six overrings on tennis balls. That is a $25.00 overcharge. I wait until the line disappears and tell the kid. Rand: "Hey there is a problem you have over scanned me by $25.00 dollars, I need a refund!" Cashier: "Hold on I need to call the manager up front!" I explain it to the manager. Manager: "I am sorry our store policy is no refunds!" Rand: "I'm sorry, but this is an overcharge and I am getting my money back!" Manager: "We don't give refunds sir it is our store policy, you can get $25.00 of items!" Rand: "No ma'am, I'm not paying for something I don't want because your cashier made a mistake!!!" Manager: "I'll have to call the District Manager and it is Sunday and I don't want to bother her!" Rand: "Give me her number I'll bother her!" Manager: "I'll call and ask her!" Manager calls in front of me and of course the district manager tells her to give me my overcharge money back! I tell both the cashier and manager to pay attention to what their jobs are and ask them if they would like it if they went to McDonald's and was overcharged $25.00 and McDonald's told them to order $25.00 more in food. This poor, poor generation can't count money back let alone scan items properly and we want to pay them $21.00 an hour to be a cashier? No thanks. Now in my kids defense who are 27 and 31 and know very well how to count money and are very good at their jobs it isn't all, but it is a lot.

This Dollar Tree is, by far, the best Dollar Tree I have ever been to. All of the employees are so…read moresuper friendly and know where things are. They will seriously go out of their way to help you find anything you might desire. I went in looking for some pink flamingo solar lights. My only regret was that I did not purchase more when I was there! There are tons of products on the shelves and you will always find something you could use.

Dollar General - deptstores - Updated May 2026

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