We were traveling from Sweetwater to Pigeon Forge and decided to stop by Publix to try their famous…read morefried chicken. Very disappointed at deli counter service. Lady wasn't too happy when we asked for her help as it looked like they may have been trying to wrap up for the day at 7:30pm. Asked for 4pcs of fried chicken leg/thighs. Got to hotel and open packaging to find only leg/wing pieces.

We are vacationing from Florida. I placed a pick up order at this location and I must say that the…read moreservice was amazing. My husband was waiting in the designated area for a bit and a nice gentleman named Cameron noticed he had been there for a little bit. He came over and asked my husband if he was there for a pick up and my explained that he was. Cameron advised that their phone system was down and he just so happened to see our track in the parking spot waiting. He went above and beyond to gather our groceries and apologized for the inconvenience. Super thankful for this gentleman - had he not approached my husband, he would have been waiting. THIS IS GREAT CUSTOMER SERVICE!! Thank you Cameron! We appreciate you :)

I love this Kroger. Clean, organized, good quality fresh produces, easy to find what i need…read more Overall, Kroger is where I go grocery most of the time since they about everything I need. I also love the sale and digital coupon. I rarely ask for help, but the associates at the customer service are nice and helpful.

I was overcharged $108 on my delivery. Items were added onto my order that i did not place, or…read morereceive. I've had this membership for less than a month and they will not refund it because I used it. I will get a refund for the $108 in 7 to 10 business days. I don't trust the service anymore. Never had THIS issue with Wal-Mart.

I recently spent two weeks near Tellico Village due to a family situation and frequented this…read moregrocery store several times. Unfortunately, I was consistently disappointed by the poor interpersonal skills of many of the cashiers at checkout. On multiple occasions, I was not greeted at all and felt treated as if I were invisible. One cashier handed me my receipt with a dismissive, "And there you go," without offering a thank you or a smile. While I did encounter two cashiers who were genuinely kind and friendly, the overall pattern was disappointing. I would suggest management re-train front-facing staff on how to greet customers and express professional warmth. Social awkwardness and backwardness can easily be misread by customers as cold, distant behavior.

Watch your bread, there is a mouse in the house here!!…read more Could have came that way off of the bread truck ..Otherwise, great, clean store with very friendly employees!! Nice location. Come in here all the time...

Had an opportunity this week while in the Smokey's to visit Benton's Smoky Mountain Country Hams…read more Had a wonderful visit with Allen Benton and his son Darrell. He took us on a guided tour of his facility. We got to see the hams in the process of curing and the storage rooms. Also got to see the staff processing bacon and packaging it. We picked up a country ham, several packs of bacon, smoked sausage and some smoked cheddar cheese. We just loved the place and the hospitality! Very nice, clean facility!

This place is incredible. It is truly a gem. they make both bacon and country ham the way it was…read moremeant to be made. Give it a try, you won't be disappointed

I live in a small community where this store is located. One day I decided to stop in and see what…read morethe store had to offer. Boy was I surprised at the selection and variety of groceries available. The meat department offers fresh meat daily and you can even get meat cut to order as you wait. The produce is fresh and at better prices than the bigger stores. Since my first visit I have been shopping here for several reasons; the convenience of location to my home, fresh meat and produce, the reasonable prices on all items in store and the friendly down home feel of the store.

I'm writing this solely for their deli-hot bar. I ate there today and had sort of a…read morerevelation.....most everyone I know gets a hankering now and then for a simple "meat and 3" or home-cooking meal, whatever you call it. I love such small places that still specialize in that, every once in a while. So I am very happy to find a place that serves staples like fried chicken, meatloaf, rice casserole, overcooked veggies, etc. and will happily play $12-$18 for a meal at such places. So, today I go here and get fried chicken, a spanish-rice dish, and some good green beans...and it's $8, and no tip needed. The fried chicken was quite good. I will say, it seemed fresher than some of the other entrees, and I was a bit put off when I asked the server what one casserole was and she turned around looking for someone else, then said "I THINK it's taco casserole." So, I can suggest you LOOK at what is out there and pick what you think is freshest, or choose things like the well-cooked green beans with bacon bits where fresh is not key. Anyway, for what it is, I thought it was tasty, quick and a great bargain.

This place is a true grocery, and if something isn't available or not up to standard, Joe (the…read moremanager) makes everything good. I love how they give back to the community, make good hires, and keep the shopping experience easy. Thanks, Food City!

Lots of food that didn't know that had. Even wonderfully…read moredecorated cakes. Not just a wonderful place for flowers People there are very helpful

Love the produce in this shop and the beautiful plants! Service is wonderful. They treat you very…read morenice when you come in!

If you are so short staffed then why do you set a interview up with someone then send a email…read moresaying the job has been took down?! Looks like to me that you would take anyone willing to work, this is ridiculous! Not good management at all!

I tried to call the store to see if they had a sale item that was specified "until quantities run…read moreout". Turns out Aldi's local store numbers are unlisted "to save money." It's a risk to shop these days so the lack of concern for customers is clear. Not a problem to call Trader Joe's, Publix, Ingles....