I purchased ground sirloin, got home to cook it and there was gray meat mixed in, under the top…read morelayer of what appeared to be fresh red meat. I wish I could brush this off as a one-off but I currently have an open customer service ticket for the same thing, from the Sugar Land store

We were excited when it opened. At first, it was great. But, the last few times we have been they…read morehave been out of lots of stock! Produce selection was limited. Several "normal" items were also in limited supply. While the drive here is easier, we will return to the HEB at Cross Creek until this one figures out inventory's

I really love this Kroger because they have a lot of options and quality produce…read more Unfortunately, nearly every time I have been there they are understaffed. Today specifically when I purchased my groceries, TWO managers watched me bag my own groceries at EIGHT months pregnant while the cashier was clearly overworked and apologetic.

Staff was not cordial. Cashier overcharged me for my produce. Manager shiftee the blame to me…read more Store was not well-kept. Bell peppers were not fresh.

Good selection and prices, easy store to find in town, people were very nice. Clean store. Had…read moreeverything we needed.

The pharmacy here is fantastic! The ladies are always friendly, interested in what is going on…read morewith you and your family, always helpful with insurance and with any questions you have. I am so happy I moved my prescriptions over to here!!!

A lot of south indian choices. Look for the sales. A huge selection of brands I don't normally see…read morein Indian grocery stores

Known to be a grocery store with wide variety of Indian food supplies, this place also has a lot of…read morefood options - to dine in or take out. This is not your fancy sit down restaurant but their food will make you trade them for any of your fancy favorites. I had the pleasure of trying their Putlam Biryani - not the best photograph but it definitely has the best taste for a biryani I've ever had in North America. Service was great for the type of establishment and the staff is friendly. Our experience was with a takeout so I'd reserve my review of their service and ambiance for next time - which sure is happening soon!!

Trader Joe's not only offer a variety of great deals on food but they also have an amazing…read moreselections of fresh seasonal flowers, plants, and wine. A friend invited me over for dinner and since I don't like arriving empty-handed, I stopped by Trader Joe's for some fresh flowers. I picked up a lovely white and purple Orchid plant and a nice bottle of wine. The customer service here is exceptional. The cashiers are always super friendly and this location is particularly good at opening up registers as soon as lines start forming, ensuring that customers don't have to wait too long.

The people that work there make the place so much better. It's already a quality place but the…read morepeople, just wow. Today, I ran in for flowers and brioche bread. A lady shopping for flowers struck conversation and I mentioned what today was for me. A tough day. I had moved on to the bread section and a gentleman came up to me, he was holding two orchids and asked me which one I liked better. I picked the purple one. I thought it was random and was happy to help. When I was finished checking out, the gentleman and another employee came up to me and handed me the orchid I had picked. It turns out that the lady I had talked to earlier had told my story to the two employees at the first checkout. It brought me to tears. What a thoughtful and kind thing to do. Thank you so much! Wish I would have gotten everyone's names.

I had an extremely poor curbside experience at this location…read more I placed a curbside order scheduled for pickup between 1-2 PM. At 9:00 AM, the app showed my order as "ready" and indicated that my organic whole milk had been substituted, but it did not list what the substitution was. I also realized I needed to add one more item, so I attempted to call the store. I called the store over 10 times throughout the morning and no one answered. Because the order showed as ready, I went to the store to pick it up. Upon arrival, I again called curbside -- no answer. I was forced to go inside, which defeats the entire purpose of curbside pickup. The store was nearly empty of customers. Several employees were standing around; one was eating. I spoke to a person who appeared to be a manager and explained that I had been calling all morning with no response. There was no apology or urgency. I was directed to another employee who appeared confused by the order. When I asked what my milk had been substituted with, I was told 2% milk, which made no sense given that I ordered whole milk. When I asked why it wasn't substituted with another whole milk, there was no explanation. I was then told that whole milk was out of stock. I personally went to the milk section and found the shelf fully stocked with whole milk. I brought it back and showed the employee. He said it "must have just been restocked," yet no one had bothered to check before making the substitution. I was then told that nothing could be changed or added to my order, and that if I wanted additional items I would need to place an entirely new order -- while standing in an almost empty store. At that point, I was told I could place another order and the employee could shop it, which completely defeats the purpose of curbside pickup. I paid over $140 for a small order, received incorrect substitutions, could not reach anyone by phone, had to walk into the store anyway, and still could not get basic service or flexibility. For the prices Sprouts charges, this level of disorganization, poor communication, and lack of basic customer service is unacceptable. I will not be shopping at Sprouts again.

I love Sprouts. If you know how to shop and when to shop, you could get some deals. I also go to…read moreTJ's, Kroger. Go for buy 1 get 1 free deals. For example, milk and you'll get 2 for maybe $6-$7.xx. Cooked beans, grains, dairy, ice cream mochi, frozen foods, etc. Meals to go or meals ready to cook deals for days you just don't feel like cooking tonight. You'll have to eat it within 2 days. Raw meat packaged here seems to last longer than other markets. Sandwiches made on the spot. Good for lunchtime. I remember I used to go for this during lunchtime from my hometown. What I don't see from Spouts anymore, or any Sprouts are the self serve hot soups. When it comes to produce and veggies, these cost a little more or sometimes the same price as HEB. But Sprouts' interior design looks much better than HEB.

Not my first time at the Katy Hmart. I was here in 2021. It didn't change much or I couldn't…read moreremember much. Haha. I was here for ginger and instant ramen. But the more I look, the more I want to buy. So I grabbed some salmon scraps (great for fish soup), stinky tofu in a jar and some snacks. I like this Hmart better than any of those in Houston, San Jose and Honolulu that I've been to. It's cleaner and has good ventilation. I can hardly smell food vendors cooking and kimchi's. Since it's dinner time and Lunar New Year's Eve, instead of rushing home, I stopped by the food vendor inside of the store.

This is my favorite location. I frequent here weekly. The produce is always so fresh, and there's…read moreso many yummy things to choose from. The roasted sweet potatoes are to die for! There's always new instant noodles and snacks to choose from. It's clean inside, and it's easy to navigate through the store. The only downside is parking. Because it's in a shopping center, sometimes it's impossible to find parking spot.

Worst heb management ever, I was upset crying due to a loss of someone very special.. they chased…read moreme outside and called the cops.. I wast drunk ( mind you ) I'll get the managers info soon, he was a white man. He got my car towed when I wasn't near my car. Terrible people, not here to help you even on your worst day.

Large grocery store. I only shop here for emergency runs when visiting family (like we're out of…read moreice, we need more chips or drinks, or we have to have ripe avocados). If I lived in Katy, this would probably be my store. Family that lives here maintain it's better than Kroger's.

********HONEST REVIEW WITH HICCUPS*************…read more What a beautiful day and atmosphere at this location. Every time I walk in the building I am always amazed at the team work, smiling faces and the staff welcoming you into the establishment. My reason for the trip was two fold. I was returning items to Amazon and stopping for a quick lunch before heading to run more errands. There was a line for Amazon but it was moving fast. I was in and out in no time. The workers were very kind, they greeted me, checked in my products and return my funds. Then I proceeded to the PIZZA bar because it is one of my favorites. I don't live far from this location and I wanted to splurge on my favorite. As i proceeded to the bar there were two slices that looked cold and was very noticeable. I asked the First worker if there was any fresh pizza and she responded "That is all we have" I calmly walked back to the pizza bar and noticed a 2nd worker and she told me 20 minutes. I said okay. I did notice she was doing other things after about 5-10 minutes so I inquired again. She stated " It will be 30 minutes" I politely walked away and said okay. I proceeded to front of store and spoke with a front desk manager who listened to my concerns. While she was explaining what occurred, I was appalled at shift manager who interrupted to try and offer and explanation. Well honestly I can go on and on about what went wrong but let me shift this review So many times people place a review but never discuss the DAMAGE CONTROL done to rectify the situation. The front end manager( AFRICAN AMERICAN LADY) I forgot her name IMMEDIATELY APOLOGIZED and took full ownership of what occurred. Secondly the Pizza manager MRS CAROLYN apologized, made a fresh pizza and walked me to the register with my order on the house. Then to top it all off the GENERAL MANAGER TONY WAS EXEMPLARY!!! I literally wanted to cry, he not one time tried to downsize my feelings or the incident. I was embarrassed and he ACKNOWLEDGED ALL OF MY CONCERNS. Listening to him express how he wants to change the trajectory of how the store is viewed and wants every customer to feel appreciated made me glad. CUSTOMER SERVICE IS A MUST IN MY BOOK. Mr Tony your store will do well because of your LEADERSHIP

Don't go there as as often as I would like because the prices have gone up too much. But I was…read moreexcited today, New Year's Day, to go there and get me a rotisserie chicken cause I had to travel a lot so I would love to just eat that in the car. Unfortunately, I was extremely disappointed, the chicken was the most bland chicken I've ever tasted in my life. I don't think they even use a little salt and pepper on it. So as much as I hate to do this because I usually give nothing but great reviews to every place I visit, I have to say that Whole Foods disappointed me tremendously.

1. The seafood and meat section had flies sitting on the meat…read more 2. There's a mouse running around in the corner by the frozen foods. 3. Steak, lamb, chicken, and other meats are VERY bloody in the packages. 4. The milk sounded clumpy when shaken. 5. Please do not shop at this location without FULLY checking everything you purchase twice before you buy it.

Entrance door next to Pharmacy closes before time ( 730pm ) even though it is mentioned at 8 pm …read more Today I realized when coming out at 735 pm , lady closed in front of me asking to avail other door . When I inform her it's written 8pm closing why closing early , she said they daily closed this door at 730pm . So either they should change the sign or retrain their staff . Competition is around , so this kind of situation will give me second thought to come back to this / any Kroger . Thanks Souvik