Worst dollar general I've been to. The guys that work in the evening dont care about the customer.read more

I wouldn't normally check in and review a Dollar General, but this one stood out to me because of…read morethe sales associate. Unfortunately I didn't catch her name. I want to say Barbara but don't quote me. The store seems about the same as any other Dollar General in terms of location, parking, inventory, cleanliness, etc.-all fine. But Barbara stands out. Upon entering, the first associate I encountered looked at me but didn't attempt to engage me at all. Barbara was coming my way down the aisle and stopped to say hello and ask if I needed help. I told her what I needed: quart Mason jars for holiday apple cider moonshine. She said they had just come off the truck, hadn't been placed on the floor yet, but give her a few minutes and she would run to the back and grab a case (even though she was also on register duty.) A few minutes later she was, indeed, back and offering the case to me for inspection. After checking out, she thanked me for coming and invited me back again. Nice lady and an asset to Dollar General.

Worst store I've ever been in. Place is completely trashed. Aisles full of product in cardboard…read moreboxes. It's like they got enough to fill two stores and just put it in the way. For instance no way to see or get to the birthday cards. Dirty floor in the places you could see it.

I was a dollar general it was what you'd expect. The staff, one person as usual, was very nice.read more

Most Dollar Stores may be alike, but this one was a notch above the pack. I walked in and was…read moregreeted by Tiffany, an exuberant employee. The store was clean and organized. The seasonal aisle was full of bargains and they were having a summer sale. Back to school ruled here with tons of school supplies. Inexpensive greeting cards. The food section was plentiful. When I checked out, Tiffany rang up my items and wished me a good day. Now that kind of service is worth a million dollars!

From the owner: Dollar General Henrico is proud to be America's neighborhood general store. We strive to make…read moreshopping hassle-free and affordable with more than 15,000 convenient, easy-to-shop stores. Our stores deliver everyday low prices on items including food, snacks, health and beauty aids, cleaning supplies, family apparel, housewares, seasonal items, paper products and much more from America's most-trusted brands and products, along with Dollar General's high-quality private brands.

I prefer this Dollar General location over the one in old Mechanicsville for a few reasons. One…read morebecause it is always neat, the staff is always friendly, and I always find what I need. They have a wide selection of wines and beers. Food, beauty products, car necessities, school supplies, etc. Although everything is not a dollar you will find that they have some items priced at a dollar and a dollar isle. I prefer them over dollar tree because they offer more products in their store. This location is near the Popeyes, Walgreens, and Stevi B's on Atlee Road.

From the owner: Dollar General Mechanicsville is proud to be America's neighborhood general store. We strive to…read moremake shopping hassle-free and affordable with more than 15,000 convenient, easy-to-shop stores. Our stores deliver everyday low prices on items including food, snacks, health and beauty aids, cleaning supplies, family apparel, housewares, seasonal items, paper products and much more from America's most-trusted brands and products, along with Dollar General's high-quality private brands.

You will find dollar general in most of the neighborhoods in the country. Great addition to the…read morecountry side. They have all the basic stuff like milk, chips, chocolates, cleaning materials, dog food, water and some other things. I have been stopping here to get water as this is the closest to our vacation house. Staff is friendly as well.

Thank heavens for our Burgess, VA, Dollar General. A fantastic asset to our rural area. Great…read moreselection of merchandise, excellent prices, friendly and competent, helpful employees, and all tucked into a newly upgraded store! And to think we do not have to drive 20 miles to the nearest town with our shopping list is quite a convenience and gas-saving experience...especially since the price of has is almost $5.00/gallon!

So I frequent this store a lot and actually like it. However, tonight as I walked in with my fiancé…read moreto get one small item around 9:29pm there was something we did not like. The hours say this store closes at 10pm, and again we walked in at 9:29pm. I'm not sure what the issue was with one of the young ladies working during this shift but there was obviously no self-checkouts open (like usual as of lately) so unfortunately yes it means we had to let you check us out. But the female behind the counter who had what appeared to plaits or braids in her hair with a skully cap went behind the counter as we walked up but had her back to us and huffed and puffed several times to show her irritation that we came to the checkout counter. Then proceeded to continue doing so with her back turned to us, and as the customer (and yes I've worked in customer service retail before) I should not have to make an announcement to you that I'm standing here at the counter. As if her attitude and passive aggressiveness wasn't enough, she then proceeded to say, "So y'all just going to stand there and ain't gon say anything?" I just looked at her and gave her a look that showed I'm not entertaining her ignorance. Then she said, "Okay was that it? " and we said, "Yes." and of course she continues on with the attitude and then says, "Okay.... have a good night " after she rang us up. Again I wasn't going to dignify her ignorance with a response. But I am writing this review so management can know one of the young ladies that worked that current shift tonight needs to be reprimanded and she definitely needs to be retrained on what GOOD customer service is because that clearly was not it at all; I have definitely always experienced better customer service from other workers there during the day shift and the night shift, but this is the first time I experienced extreme rudeness from start to finish. Again I've worked in customer service and retail and I understand it can be a frustrating job and it could be long days for people, however if you're going to project your negative mood and attitude onto the customers then maybe that's not the job for you and don't show up to work. This is another reason I agree with what other customers have said about the self checkout lines; if customers they're going to have to be dealing with disrespect like that on a regular basis then the self checkout lines need to be open for us to check ourselves out in peace.

Not a bad store to pick up some small items, especially if you aren't in the mood for Walmart or…read morethe other big box stores. I found everything I needed with little hassle and was greeted very politely by at least one or two employees. They only have one cashier usually so bring your patience. And, the white fellow with all the tattoos licks his fingers to get the bags loose....wasn't fond of that. But, luckily he went on his break by the time I reached the register. Overall, not a bad place to grab a few essentials. Update: I found some foreign particles in my Gain washing powder. And, the candy I bought was old and expired. I went back to the store to exchange and the manager initially refused to return my money. My husband had attempted to give her the details but apparently wasn't clear. After a somewhat heated exchange the manager Ms. Matthews allowed an exchange which I was very grateful for considering I did not have my receipt only a copy of the exchange in my bank records. It was all good in the end. I will say, I won't buy any food from this location. I'm sure the bug or whatever it was slipped in through the manufacturing process. Also, the store is extremely dirty. It needs a good deep cleaning. Management will return your items at their discretion but seem to be reasonable and professional.

You will be sitting around at checkout for about 20-30 mins waiting for the employees to wake up…read moreand do their job. when you do interact with them it is a miserable experience they hate their jobs and are not shy about it either

Watch out for their prices! Posted prices will NOT be honored and the "store manager" will NOT…read morechange the prices. Seems to me this manager needs to go before they run this store into the ground! Another lady in line said she dealt with the same thing last week. I counted at least four employees in the store (none at the registers to helping the customers waiting there) who could be adjusting this store prices that the manager claimed they weee trying to do. She told me if I look real close at the sticker it says it expired 4/22. I don't believe the store had opened by that date yet and if she can't change the store prices, then who is adjusting them and why has it taken until April to change them if that's the case?!?!

This is only the second Dollar general store at which I've ever shopped. There was one in my former…read morehome town which was convenient and had the things I wanted, but was always dirty and plagued by slow service at the cash register. This Dollar general on the other hand was a quick in-and-out due to great service. I'm rarely over in this part of St Mary's county so I probably won't be a regular, but I'll try to schedule my greeting card purchases when I'm in the area. if you didn't know it, Dollar general is the best place to buy greeting cards!

Love the new store and location on Mervell Dean Rd in Hollywood. It is so quick and easy to grab a…read moregallon of milk or a gift bag on the way to a party or sunblock on the way to the beach. Things are still reasonably priced and they have a good variety of items - including a large frozen section with quick dinner items. You can park right up next to the door, there is almost never a line and someone is usually right there to check you out. So much better than having to make a stop at Walmart! My only problem has ever been with out of stock items. A couple times their dairy section has been almost completely depleted. The last time I went in for a 12 pack of soda and a gallon of milk and they were out of both! They are convenient enough that I keep going back.