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Dollar General

1.0 (1 review)
Open • 7:00 am - 9:00 pm

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3 years ago

Unorganized, dirty,slow. It really needs some major help

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Bellhop Moving

Bellhop Moving

(93 reviews)

I booked these movers a month ago. Bellhop never mentioned until after my move that I would be…read morecharged for the minimum 3 hours time block. In fact, when I booked it, I wasn't allowed to book for anything less than 3 hours. I was told that this would be considered a local move. I was paying for 2 movers and a truck. On the day of the move, they sent 5 men, completed the move in 1.5 hrs and still charged me for the full service. I'm also upset because Bellhop instructed me to dismantle the furniture to ensure I saved time and also money which I did. Had I known, I wouldn't have wasted my time. I reached out to them to request a partial refund for the time not used and they have refused.

Do not use Bellhop Moving! We completed a move from Chicago to Raleigh and Bellhop moving ruined…read moreten pieces of furniture and damaged many others. We were quoted 5 movers on the move out day and only 3 showed. I tried calling their support line but couldn't get through to anyone who could help. The crew that stayed were slow and unprofessional. When the crew unloaded the trucks in Raleigh, they were even shocked at how poorly the furniture was loaded and how much damage resulted. It took multiple calls and emails just to get the claim filed. So far, still no apology and only an insulting offer of $1000 which doesn't even cover the desk that is unusable. (They lost the leg!). Here's a list of the rest of their handiwork: major damage to 3 bedroom dressers and 2 night stands, ruined the upholstery of 6 dining room chairs, shattered a vase, ripped mattress, ruined office credenza surface, scratched our kitchen table, and took 2 of my furniture dolly's. Bellhop advertised they have professional, trained movers and industry's best customer support. Unfortunately, our experience shows just the opposite and in fact, it was the worst moving experience we've ever had and they managed to make it even worse by failing to provide us any support or a reasonable offer to make amends.

Dollar General - discountstore - Updated May 2026

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