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    Dollar Discount

    5.0 (2 reviews)

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    Dollar General

    Dollar General

    2.1
    (8 reviews)
    2.6 mi
    $

    So far so good. This Dollar General is clean and well…read moreorganized. Back east we had these everywhere!! And they are all thrashed, so lets hope they don't end up that way here. I'm not a huge fan of dollar general, I think there are many things I can get at better prices at different stores, however, this location is convenient! There isn't much else around if you just need to run in and run out of the store. They carry everything for the most part including food, dairy, drinks, household items, cleaning supplies, office supply, etc. They even have clothing items. It is not a "$1 only" store, they have prices that vary. I shop at this location every once in awhile. So far it is pretty clean and there is never a line.

    On June 20, 2025, my mother and I visited the Dollar General location in San Jacinto and…read moreunfortunately had a very disappointing experience. Throughout our time in the store, the cashier, Valeria, appeared to closely monitor us while we shopped. As customers of color, we felt singled out and uncomfortable. While we cannot speak to her intentions, the experience left us feeling unwelcome. When we went to check out around 12:15 p.m., Valeria began our transaction but unexpectedly transferred it to another cashier, Patrick, without explanation. The checkout process took longer than expected, and my mother was accidentally overcharged. Although the issue was eventually corrected, the communication between the employees seemed unprofessional and added to our frustration. Afterward, we asked to speak with a manager. We were told the manager was on lunch, so we waited about 15 minutes. Later, when my mother called the store, she was informed that the manager would not return until 1:30 p.m., information that was not shared with us when we initially requested assistance. The inconsistent communication only added to our concerns about customer service. While waiting, we observed behavior that appeared dismissive of our concerns. An assistant manager eventually spoke with my mother, but while we were contacting Dollar General's corporate office, both the assistant manager and Valeria appeared to laugh about the situation. Whether intentional or not, it gave the impression that our concerns were not being taken seriously. What bothered us most was the overall feeling that we were treated differently and not given the same level of courtesy and respect that every customer deserves. The combination of being closely watched while shopping, the checkout issues, poor communication, and the response to our complaint left us with a very negative impression of this location. Because of this experience, my mother and I have decided not to return to this store. We hope management reviews this situation and provides additional customer service training to ensure all customers are treated professionally, respectfully, and fairly.

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    Dollar Discount - discountstore - Updated July 2026

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