I chose Dolce Lusso because it was convenient to book over the phone and they had last-minute availability, which was nice if you need a haircut soon. Overall, I had an ok experience, but I don't think I'd come back. I booked with Dior after seeing a few positive reviews, but felt she didn't take the time to really understand what I wanted in my cut. The whole process felt very abbreviated, and I wish much more time was spent ensuring I was satisfied with the cut than blowing it out/styling at the end. I was quite disappointed with the experience and results, but thankfully it's grown out since to be slightly more acceptable. The price was somewhat reasonable ($40 before tip) compared to other salons in the area (though it depends on your stylist's experience level), but looking back, I would've been willing to pay more for a better cut. read more

In general I've had positive experiences getting haircuts here! And since it's in a convenient location in Park Road Shopping Center, and booking an appointment online is so easy, I keep coming back. When you book, you see all of the available stylists and their different rates, which can start at $35 or so for a woman's haircut. I do feel like the quality varies by stylist - and isn't necessarily correlated with their rate. On my first visit, one of the more expensive stylists seemed to rush my cut & blowdry, and barely spoke to me. I came home with parts of my hair still damp, and ended up straightening it myself since it was frizzing. Most recently, I booked with Gianna, who was so lovely and took the time to understand what I wanted and offer suggestions. I really enjoyed chatting with her, and she did a great job with both the cut and blowdry! Overall, I recommend Dolce Lusso for a convenient, solid haircut as long as you find a stylist you like! read more

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They turned my hair orange!!! I have been going to this salon for years. Sometimes the service was subpar but for the most part they got the job done correctly. Iv even switched up stylists plenty of times. Not all stylists get it just right but nothing like that happened last week. I booked online with the stylist Iv been seeing for a while who does a fantastic job!! She's so nice and really pays time, care, and attention to her clients. Once I get to the salon I was greeted by someone else. I asked what happened and where my normal stylist was and she didn't seem to know what happened to my appointment. I didn't make a big deal out of it because I thought (this is an expensive and nice salon how bad can it be).... I will never ever ever make this mistake again. I wish I had jumped out of that chair and left immediately. However, I didn't because I had payed for childcare that day just to get my hair done. If you're a mom, dad, or solo parent you understand what that means! She didn't ask any questions big red flag... she just said no worries girl I got you. I assumed she was going to follow the instructions from my normal stylist. Next thing I know she's drying my hair and it's orange. Like someone has put all over color on my roots to be this strawberry blond orange. I even asked her if she thought it looked orange and she responded no. Maybe it's the brick behind us. I went in for a routine partial highlight, natural blond, no toner. Nothing crazy or too difficult. I ended up with red hair that they tried to fix by highlighting over it. It's permanent, I can't fix it, and it's probably damaged my hair even more than it ever needed to be. This was just not okay for many reasons, the least being that I'm four months post partum and just wanted to feel pretty again. The bright side ish.... The manager tried her best to fix my hair free of charge the next day (which I had already payed full price and left a tip because I'm not a jerk). So it wasn't in fact free. I hope the manager got my original payment and tip. They told me what went wrong and I appreciate the managers honesty. However, it was a train wreck of mistakes that never should have been allowed to happen. I don't understand how that girl still has a job! The way in which she screwed up my hair is wild beyond belief. I probably could have done a better job MYSELF with box hair dye and one of those horrible old highlighting caps. All this to say, be careful when allowing a younger inexperienced person to do your hair. Iv been coming to this salon for years! Unfortunately, I cannot come back after this. Wish you all the best of luck. read more

I went in asking for a butterfly cut something with lots of volume and layers throughout. I showed pictures to my stylist and she said she could do it. I also added that I wanted big curtains bangs starting from my jawline. I walked out with my hair flat and straight two different lengths on my bangs and there so thin just two strings. the layers are only at my very ends and not blended at all. At the end of the service I asked her about it and she said she wasn't able to do the look I wanted. Its such. Boxy hair cut. One side looks alright and the other is just an absolute mess. read more

Do not go to Heather at Kinsley. If you say something she doe not like she will quit in the middle of a color and leave you with chemicals in your Hair. read more

One of my favorite spots to get a much needed fix - from the perfect cut and ...shhhh color to a facial that is so relaxing it always puts me to sleep! search no more for the perfect balance of services with exceptional products to hoot! read more

Olivia Pope has been doing my highlights for 3 years now! I have had such a positive experience. She is always so kind and listens to you! I am never disappointed with the way my hair turns out or the experience. The color always looks AMAZING, nice and bright! read more

The hair dresser Burnt my head while blow drying Then she blasted cold air and just moved on I am still sore after 3 days $75 and hurt read more

I came here to be a model for someone who is taking a class with them. So for full disclosure, this means the haircut was free. The space was clean and well designed. They have lockers to keep your stuff in and a coat rack as well. Lavin (my stylist) was running on time. She gave me a shampoo before cutting my hair. I was there for a round layers cut and I think it turned out great! Everyone was incredibly friendly. After the cut she dried my hair and then the instructor came over at the end to check the cut. Overall, I was really happy with the experience and would come back again for a regular haircut! read more

Mackenzie is the best! She understands what I want and delivers everytime! She is great with ktip extensions!

My friend recommended Michelle for a curly hair cut and I was not disappointed. I walked in and the salon is beautiful. There are comfy waiting area seats and I was quickly offered a beverage. Michelle was super friendly and did not judge me when I told her I had never had a real cut or style before. She listened and taught me how to style my hair and didn't make me feel like an idiot! The hair wash station includes a massage chair and a nice hand massage. I was so relaxed I could have fallen asleep. Ha. Michelle gave me samples of a couple products so I can try them this week before committing to purchasing, which I greatly appreciated. read more

Found the person I will stay with forever!!!! Emma from the Park Rd location was amazing. I've never been happier. From consultation to finished product I was extremely pleased with it all. Emma was so easy to talk with and is extremely talented. I'm a natural red head and my last stylist was getting me a bit to much on the orange side and it was just starting to look bad. Emma was able to bring me back to a red that is a bit more natural and just plain beautiful! I feel like my old self again! Thanks Emma! read more

Hair is stabbing me in the eye still, after going to 2 redo's and the "head stylist" that manager "Bob" told me I could pay $100 to fix her students mistakes. Other manager scheduled it for free... I trimmed it better than she did after at home, but it literally STABS me IN MY EYE... like ravenous claws. Christine, Penelope Karagounis, and head master Brittany. I would love to be compensated for the hours of stabbing pains accumulated since the haircut. Maybe I will, in payment methods other than US currency. Bob withheld his last last name... and screamed "YOU'RE NOT RECORDING ME"and was an asshole with an attitude. I'll get compensated...the Universe works in mysterious ways. Is Pemelopi retarded? I will never get my hair done again. read more

Dolce Lusso - Hair Salons Near Me - Charlotte, North Carolina

Last year In August I called to book an appt right before my wedding and asked (begged) for them to connect me with the "best haircutter" on their floor. Dolce Lusso stylists can do amazing color, so I wasn't worried about my highlights. But it has been my experience there (with three stylists) that my hair is always still too thick, e.g. not thinned out enough, after my haircuts. but the color services have been so good, I was holding out hope. They scheduled me with Britney (sp?) whose haircuts are $100 so I was hopeful that I would get an amazing cut. You get what you pay for, right? Britney is the color instructor, I would come to find out. She over texturized my hair on my right side and actually cut one of my highlights in half. Noticeably. Neither she nor her assistant pointed this out while they blow dried and styled my hair, perhaps they didn't see it, but I found it the very next time I dried and styled my hair. I had to go back to the salon and have them cover it with a lowlight, but not with Britney since she was at Fashion Week. I was very disappointed because a haircut for that price should not be problematic, right?? So I waited until the end of December, my hair was a bit longer (shoulder length at this point) to get some lowlights and get my hair thinned out without hapless over-texturization (fingers crossed). This time they scheduled me with the same lady who did my color correction, Christine. My appt started at 6pm; I asked her to thin me out a bit, leave the ends more whispy, not blunt, Jennifer Anniston-esque (my hair is essentially the same color and falls the same way as JA, always has). Christine, for lack of a better expression, scalped me. Half of my hair was on the floor by the time she was done (at 9:30pm). Oh it definitely resembled JA, but not a recent haircut of hers: her shag from the 90's!!! I kept telling her it wasn't right, I started crying, and felt like I couldn't breathe because I could see the damage done and yet she kept cutting. I texted my wife to come and help! She had cut super short, choppy layers on top, and left the bottom long. I looked like a mushroom, with two very different haircuts on the same head. but there was no manager on duty, and the receptionist either didn't know or didn't care that I was having a full on panic attack in both the chair and then, later, their bathroom. I was the only client in the salon at that point. My wife was beside herself; she didn't know what to do, at one point even asking for Christine to stop cutting and she wouldn't. Another stylist who happened to notice my panicked expression and my pleas, Robbie - the Angel, walked over and finally intervened. Christine said "well I don't know what she wants. Do you have any suggestions?" AFTER SHE CUT ALL OF MY HAIR OFF. And Robbie said, "Um, yes." He gets his own shears and starts to tweak the mushroom shaped haircut Christine left in her wake. Robbie was SO NICE to me, so gentle. He asked me what it is I initially asked for, he assessed the 'damage', made a few adjustments, but then gave it to me straight. He said too much hair had been cut off to achieve what I wanted, but that with some regrowth, the haircut could be tweaked and eventually look the way I wanted it to. I have had this type of haircut before, years ago, by rookie stylists who had no clue how to thin out/layer thick hair. I knew that it would take 6 months to a year to grow out. I was devastated, and I still am. While I was in the bathroom, Christine actually made some snide comments TO MY WIFE about me, despite she being the cause of my terrible experience, something to the affect of "well I can't glue it back on," and "she needs to figure out what she wants because it's already 9:30pm. The salon is closed." She even called my hair a mullet...TO ME. I have been inconsolable ever since. I called manager Amanda not long after that fateful night, and her offer to remedy the situation was a free trim in two months and a free one hour massage. She said she was very sorry for the ordeal, and to call the next day when I was sitting in front of my calendar to book the massage. The very next day I called, got Amanda on the phone again, and SHE DIDN'T REMEMBER ME. All in all, I lost about 2-3 inches of length, and a ton of volume despite me wanting to keep my shoulder length hair. The layers are impossibly choppy, chunky, and short: there are pieces of hair that are three inches long in quite a few areas of my head. My wife bought me a bottle of Biotin supplements to try and regrow my hair more quickly, but the haircut stands until some substantial regrowth can take place. How can this happen at an expensive, reputable place with so many good reviews? And then, to add insult to injury, the owner can't even be bothered to make a 5 minute phone call to a severely dissatisfied, and quite frankly, traumatized customer? We have tried for weeks to get someone to talk to us about real solutions. read more

Dolce Lusso - Half a highlight. - Hair Salons Near Me - Charlotte, North Carolina

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For whatever reason my go-to salon was closed so I called this salon to try to come in as a walk-in! Boy I got lucky! They were able to fit me and my daughter in for cuts. The young lady that cut my hair was super nice and personable. She did a great job with my cut and appreciated I knew the cut I wanted up front. I was a little surprised at the end when I asked her name, she didn't just give it to me, she told me when I call they'd have the info in the system. I don't know if she didn't think I'd be coming back? But I liked her regardless. The young man who cut my daughters hair was great too. He was very patient as my daughter is almost 3 and was NOT trying to let him touch her hair. Daddy stepped in and helped but I appreciate the patience of the stylist. read more

Best Salon Ever! Raelynn is the best! Such a great worker with a great personality! Good help is hard to find!

I've been looking for a new salon and Dolce Lusso popped up on my Yelp recommendations. I called on a Thursday and was able to get in on Friday. #lastminuteforthewin! First of all I love the location! It's right in the park road shopping center, with tons of parking. When I walked in I thought the salon was super clean, decorated beautifully, and a really nice size. I was promptly checked in and April sat me in her chair for a consultation. I told her what I wanted and she made it happen. I was also asked if I needed anything to drink which is a nice touch. The hair washing station has chairs with back massagers built in which was a nice plus. I got a clear gloss out on and it looks great. April cut my hair exactly how I wanted and I was in and out in an hour. The prices are very reasonable and within my budget. I recommend making an appointment before going. read more

Waxing service was TERRIBLE! I walked in to the salon as I wanted an urgent arm/legs wax for an event but the esthetician was so unprofessional. She did not know the basics of waxing. During the appointment I had to constantly guide her as she was waxing in the direction of hair rather than pulling the strip in the opposite direction. Kept going over the same area again and again. She was extremely, extremely SLOW. Ended up doing only a small patch for 20 LONG minutes and I finally walk out of the appointment. VERY DISAPPOINTING SERVICE. read more

I got a terrible haircut there yesterday with Scott. I have a newborn so to be honest once we discussed what I wanted I wasn't paying much attention since I had been up all night. I regret not catching his mistakes earlier. We discussed that I wanted a trim but wanted to keep it long, long enough to put in a low ponytail (he explicitly said collarbone length minimum). I did not ask for layers but did ask for him to thin it out a bit since I have very thick hair. The entire process was a whirlwind and SUPER RUSHED. He did not even show me my hair in the back before leaving which I don't think has ever happened before for me at any salon? I walked out with 1 sharp unblended layer in the back and really short hair framing my face. Some pieces were almost as short as my cheek bones. I own that I should have watched him more closely but this morning I called to see if they could do absolutely anything. It is a very juvenile looking haircut, but worse it is not functional for my lifestyle at all. When I talked with the receptionist she was not apologetic or accommodating. I am really upset and emotional about this but was trying to keep my emotions in check on the call. I was hurt that there was not an apology or eagerness to correct. That is what made me write a review before giving them a chance to fix it (I requested an appointment to go tomorrow). I am in tears. read more

I found everything I want in a stylist when I found Christian!! He stays up to date with the current trends in hairstyling while allowing my hair to maintain a timeless look that never goes out of style! He's honest about what my hair can (and cannot do) while taking the time to ACTUALLY LISTEN TO ME! Christian is a true gem here; I've found my stylist for life! read more

Myself and my 2 daughters have gone to the Stonecrest location for years. The hairdressers are "ok". The girls at the front desk are rude and overall the place as a whole just has poor customer service and doesn't treat customers very nicely. One time both of my daughters had a haircut appointment and we were about 10 minutes late. They refused to take them and we had to leave. Things happen..there should be a grace period. However, I figured what can I do. Then recently I had an appointment and was running late because it was pouring outside. I called and let them know and they said as long as I wasn't more than 15 minutes late, it would be fine. I arrived 6 minutes late and again wouldn't take me. First of all, they called me that day and said my hairdresser wasn't coming in and asked if I'd be ok with someone else. I said ok even though I was disappointed. So, what was this girl doing that she couldn't take me and how could 6 minutes make such a big difference. Horrible customer service. I had just driven there in the pouring rain and it took 20 minutes there and 20 minutes back. Oh and I was on crutches. When I left I saw I had a message on my phone of the girl at the front desk cracking up hysterically telling me she had to cancel my appointment because I was 5 minutes late. And it happens almost every time that whomever I schedule with always can't come in so we have to take a different person. Such an unprofessional way to run a business. They just lost 3 customers. Beware of what you are getting yourself into. read more

I had a 9 AM appointment with Robbie. I'm in the parking lot 10 minutes before my appointment after driving 30 minutes and they call me and tell me that Robbie is out sick. You can't tell me that he didn't know that an hour before my appointment or two hours before my appointment. How unprofessional is that! read more

I am super particular with how my blowouts and after much search and many disappointments I found Brenda at Dolce. Love my hair and I will be back soon! read more

I moved to the Charlotte area in summer of 2020 and found Dolce Lusso Salon and Spa in Stonecrest Plaza. After 20+ years going to the same hairdresser in upstate NY, I got very lucky finding Christelle who works at the Stonecrest location. She has continued to work with me on keeping the hair style I had & want to keep. It hasn't been easy but Christelle has been so nice & patient each month and telling me if I am not liking it we'll keep tweaking it until it's what I want. She really cares what the customer wants & goes above & beyond to please. If you're looking for a wonderful, caring hairdresser, ask for Christelle at Dolce Lusso at the Stonecrest location. read more

I'm a serial salon hopper- I never seem to find a place that I'm happy with... some salons charge an arm and a leg for decent work, and others charge lower prices but do a horrible job. I think I finally found the sweet spot at Dolce Lusso. I was hesitant to initially come here because it looked like another fancy expensive salon, but I desperately needed to get my hair done before a business trip and this place was the only one that had last minute availability. This is where I met Tra-Vonn and the rest is history! I love Tra-Vonn he is so sweet but alSo very talented. He gave me a cut and color(balayage) and face framing layers that most other places can't get right. Also... the prices are very reasonable! Really glad I gave this place a shot and found Tra. If you're looking for a great place that won't break the bank ask for Tra-Vonn! read more

I highly recommend Dulce Lusso. Friendly staff and I am always welcomed with a smile. I've never been disappointed with this salon!

Highly recommend Dolce Lusso. Front desk is always so professional and sweet. The stylist are spectacular, I wouldn't trust anyone else with my hair. read more

Living close by and seeing the reviews for Dolce Lusso, I decided to give it a shot. I tried a different salon in Charlotte and they butchered my hair and I needed a good cut and color. The receptionist gave me Cody and I couldn't be more grateful! He walked me through my color requirements and what I was looking to do, and talked to me about my haircut. He had to fix my cut since the prior salon butchered it. I've been going to him for quite sometime now and my hair has never looked so good!Unfortunately I'm in the process of moving out of state and will absolutely miss him and his amazing skills. Cody- you're the best!! read more

I honestly have never had such a miserable experience getting my hair cut. My normal salon was closed so I booked a junior stylist here. I kid you not, he did not ask a single question about my preferences. It was a silent, awkward haircut, in which he simply blunt cut all the way around and then went through quickly with texturizing scissors. When he silently handed me the mirror and I pointed to an area that wasn't blended, he said "okay," tried to texturize and then explained it away. I felt embarrassed for him and myself. read more

I have been to all 3 Dolce Lusso salons, I love the look of this one and the staff! Staff is great everyone from Hannah & the front desk staff to the stylists. April did an amazing up do for my daughter's hair for prom and it was exactly like the photo. Lindsey highlighted and low lighted my daughter's hair giving it a more natural look than her previous stylist. My hair was looking too light and I wanted the highlights to be more natural, Brittany is amazing at color, my hair is a soft brown with some highlights for warmth but very natural! Love the cut and style too! She is great at blowing my natural curly hair straight with some volume along with Savannah. It is so hard to find a person who can blow dry curly hair without it turning frizzy! Thank you all! read more

Christine did an amazing job! She's very personable, professional and took her time with my cut. I really enjoyed my first experience at Dolce Lusso and will be sending referrals! Thanks Christine! read more

I needed a good haircut and I had to find a Salon that was open in Sunday. I stumbled across Dolce Lusso and after reading the reviews requested an appointment through Yelp. They were very quick to respond, under 10 minutes. My appointment was scheduled with Meridith. I didn't realize before that this is an Aveda Salon. I arrived and was immediately greeted by Meridith and taken to her station. She was terrific. She started with a scalp and neck massage, then washed and cut my hair. It was the best cut I've ever had in North Carolina. Meredith was friendly and professional and easy to speak with. She was also very personable. I highly recommend getting Meridith to cut and style your hair, she totally rocks! read more

Pinelopi has been cutting and coloring my hair for years. She has always made the best recommendations for color and style and I trust her wholeheartedly. She is also a joy to spend 90 minutes with! Dolce Lusso is a great salon - it is clean and the staff are always friendly. read more

I live in Florida and have a regular stylist at another salon that I see every time I come home to Charlotte for a visit. Due to medical issues I wasn't able to see my regular stylist while I was visiting last week. I booked a haircut and color with Van at the park road location and couldn't be happier with the results! She took her time and worked with me to come up with the best options for my hair and what I want from it. And wow, I've never loved my hair so much!!! I can't recommend Van's expertise enough!!! The only bad part of my whole experience is that I now have to find a way to break up with my old stylist! read more

Let me preface this by saying the girl who cut my hair was very nice which is the ONLY reason I'm giving 2 stars instead of 1. She did a terrible job of cutting my hair. I showed her 2 pictures of the cut I wanted and it looks NOTHING like what I showed her and the cut is uneven. I asked for a longer curly lob, ya know, shorter and slightly layered in the back, angled longer in the front. She did the back fine with me coaching her then she decided to just chop the sides off. They are now noticeably shorter than the back as well as being shorter on the left side than the right. It will take months to grow out. It was just a bad cut. I will never go back, at least not to her. Aveda needs to have a longer apprenticeship before they let people start cutting hair on their own. read more

Just wanted to say thank you to Savannah for a great job. I've now seen her twice once for a cut and today for color and she is amazing. She is very knowledgeable and able to achieve the look you are trying to get. She is helpful and patient and truly a doll. If looking for a new stylist give her a try. read more

Taylor cut my hair and made some recommendations for me! I have had one hair dresser for most of my life, but I needed to find a new one after moving to Charlotte. The shampoo felt amazing after a long day at work. I was in and out in under an hour which was great for me! I do have long curly hair and just asked her to style it the way I had it before the cut. Unfortunately, their diffuser was a little different than what I'm used to. Next time, I'll have them style it differently! read more

I finally found my stylist! I moved to Charlotte about a year and a half ago and couldn't find someone who did highlights the way I liked them or trimmed my hair the way I wanted it. I tried Dolce Lusso yesterday and my hair looks fantastic!!! Cynthia did my highlights and she was so kind and I cannot emphasize enough how great my hair looks. I'll be recommending her to everyone, it was a great experience and I'll definitely be back!! read more

First time at this new salon and I'm beyond delighted with the service and the atmosphere. Scott did an absolutely amazing job on my full highlight and cut. He was a true professional who did everything that I asked for.. I have found my new home salon! read more

Really wonderful experience at this new location! The salon and spa is huge and completely gorgeous, with sleek finished throughout. Everything was clean and lovely. The chairs for shampooing are massage chairs with feet elevation, amazing! It's an Aveda salon so all the products are natural and not overwhelming in scent, as I'm pretty sensitive to smells. I had an excellent haircut for only $34 plus tip and was in and out in an hour. I couldn't be happier with this experience. Welcome to Park Rd Shopping Center, Dolce Lusso! read more