In October of 2024, I had Stepp Heating and Cooling installed a complete unit in my home in…read moreMiddletown. Jim from Stepp Heating and Cooling installed a new all electric heating system. The Air Handler and Outside Heat Pump. Jim installed the unit in a day with no issues. His work is highly regarded and the installation is clean. His price is really reasonable. The most important aspect of the service was he cared about the customer. This month I had a service call on a Sat., and Jim was at my home on Sunday to resolve the problem. Listen to ME. When you need heating and cooling work done it's hard to find a trust worthy contractor. But Stepp Heating is reliable, honest and dependable. Call him for all your Heating and Cooling issues. Thanks Steve Jefferies Thanks Steve Jefferies

I am a customer for life. I called James Stepp when my furnace wasn't working right. He came…read morequickly and found the issue left by my previous heating contractor. He promptly fixed it and the cost was very affordable. I've had him back again to do some duct work. He does excellent work and is very personable. I highly recommend this company.

Have used Wesley Reck a few times. Always the same pattern. Gives an estimate range ; $ between$…read more At the end of the job the cost is always the higher range and him telling you that something else need to be done that will cost extra. Same approach with all his quotes. Had him out to give an estimate on a leak in my crawl space. Quote range was provided. He did the work for the leak at the higher range of the quote, but a few hours later the pipe was still leaking worse than before. He was back the next day but was unable to correct the leak. No surprise, he needed to do additional work that would be an additional cost. This was Tuesday 12/30/2025, and he said he could get the job done after the holidays. Needless to say we had another Plummer come in, the next day, Wednesday 12/31/2025, and had the leak fixed within an hour. We had paid Wesley Reck that Monday evening after he told us that the leak was fixed. Requested a partial refund when he was out the second time and unable to fix the issue. He declined stating he did his job. Basically, Wesley Reck is very responsive to perspective customers' call and will be out to give an estimate. However, his estimates are very haphazard and so is the quality of his work and there will always be additional issue related to the original job for which he was called to look at. I WILL NEVER AGAIN HIRE R&D HOME SERVICES LLC.!!!!!!!!

Not good quality work, pretty sure he was drunk on the job. Very unprofessional and would not…read morerecommend! Wesley Reck is not worth the money he charges and his work is sub quality.

Quality commercial & industrial work, accompanied w/ quality costumer service. Ratings and pictures…read morespeak for themselves. From maintenance to repair work, to installation, to upgrades, to fabrications, etc. Check out the full menu of services offered.

From the owner: James CRAFT & Son, Inc. is a family owned and managed company with a proud heritage, whose mission…read moreis to be the leading provider of superior mechanical systems and services, through quality CRAFTsmanship, committed customer service and professional solutions. Our service department offers preventative maintenance and service agreement packages designed to be flexible and tailored to your unique systems. Whether you are in a commercial, industrial or institutional setting, our engineering and design capabilities ensure quality installation at a competitive price. With more than 65 certified and licensed plumbers on staff, CRAFT exceeds our client's expectations with exceptional service and the highest quality CRAFTSmanship.

Brian from B&B Plumbing told my rental company that he had been in contact with me for days and…read morethat I denied him entry when he showed up to fix my plumbing issue. This was not true. I waited all day for him to arrive on Tuesday the 9th of February and he never arrived. I have called him multiple times since, and when he does answer, he states that he, "might be there tomorrow." I have been unable to shower or use the toilet or sinks in weeks, and he refuses to give a simple date or time that he can come out to fix the issue. Brian puts emotion into his job, procrastinates and ignores phone calls, raises his voice and curses on the phone, and does not conduct himself professionally. I do not expect this company to ever show up and fix my plumbing issue.

Brian sounded annoyed and stressed when following up on a work order for my significant others…read moreproperty. Since my significant other has been staying with me, anytime he called the plumber we have been told that he will "get there when he gets there" with no time estimation or time frame to look for. Due to a death in the family the week the work order was placed (Feb. 8th 2021), a delay in response was apparently the cause of him not calling or scheduling time to fix this property. The plumber stated that originally he was denied entry to the property, which was untrue because he waited all day on Tuesday Feb.9th for him to show up. I understand the snow has caused all sorts of havoc and everyone is delayed but my significant others home is uninhabitable and he can't use the restroom without sewage flowing into the bath tube, can't wash dishes without the sink filling up and not draining/causing sewage to go into the restroom, or shower because of the nasty sewage in the bathtub/shower. It has been frustrating trying to schedule a time due to the plumbers lack of response and busy schedule. I am very disappointed in the response time and hope that our encounter when he eventually comes to my boyfriends property is more pleasant and productive.

Our A/C system needed a new part and Mike came and took care of it with a fast turn around. He…read moreeven set up the system to make it more convenient to retrieve the filter and replace it. I'm a happy camper :)

Had several issues with plumbing in my home. Wanted to hire a local team with reasonable prices…read morethat would do a good job. I got all this and more with this company! On time, very professional, explained everything to me throughout the process and came up with an honest price. I will always use this company thanks to the outstanding service I received. I would recommend them to anyone! (They also found lots of past mistakes made by other companies and were able to redo that work for me as well. It was disheartening to see how much other companies got over on me)

From MY expeience with them, Excellent company from initial diagnosis, to sales rep, to install…read morecrew to follow up. All called ahead to confirm arrival time, all within designated window, and all had picture I'd on text of person/s coming. Will use again for HVAC issues and maintenance.

I am very disappointed with my experience with Leaps & Bounds. After purchasing a brand new HVAC…read moresystem, I expected a smooth installation and a working unit at the end of the day. Instead, the installers were here all day and still had issues with the brand new unit, leaving me without AC on a very hot day. It made being in the house very uncomfortable. Although the installers were nice, that was the only good part of this experience. The company offered to pay for a hotel, but because of other responsibilities, it was not a practical solution. What made matters worse was the lack of communication afterward. I was told technicians would arrive at 10:00 a.m. the next day to troubleshoot the problem, and I made sure to be home. By 10:45 a.m., I still had not heard from anyone. No call, no update, nothing, until I reached out to them. The new technicians finally arrived at 11:45 a.m. For the amount of money a new HVAC system costs, this level of inconvenience and poor communication is unacceptable. Nice technicians do not make up for a brand new system not working and the lack of respect for a customer's time.

Sincerely care about their customers, they actually go out of their way to make sure the customer…read moreis happy and not broke at the end of the day. I can't say enough good things about this company and the people that work there!

I contacted Crew Heating & Air Conditioning to diagnose a problem with my heat pump during the…read moreextended cold spell in January 2025. The technician arrived on time and conducted a very thorough check of the system. He found and corrected an issue with the thermostat. He only charged me for the diagnosis/service call. He didn't try to 'upsell' me on services or equipment I didn't need. Crew Heating & Air Conditioning will be the first company I call when I need to service my heat pump.

Great response time. Quality of work, 100%, and value. Highly recommend…read more ***Had him come out again, a fast response, excellent work, friendly, kind and it was a great value. Highly recommend him. Wouldn't have anyone else come out, he's installed a hot water tank the first time, a kitchen faucet the second time and there will be more times in the future. He's a keeper

Juan has installed a water heater for us and replaced an outdoor spigot and shutoff valve. He…read morealways arrives right on time and is very neat and respectful of our property. We also had him replace a circuit breaker. His rates are very reasonable, and he does first-rate work.

If you want robbed for using their plumbing services, H.B. McClure is for you. i had my home…read moreserviced 2 weeks ago, the bathrtub needed a new faucet - average price $150. The faucet was learking. The serviceman was there a total of 3 hours. They charged me $2100 for 3 hours of work! How can they justify $700 for an hourly rate? I just acquired a lawyer at $425 an hour. I have been a member for 25 years. I will never call them for their services again. This is totally ridiciulous for having a faucet put into a bathtub and 3 hours of work. This was not on the weekend not was it at night or a holiday. What plumbing service also chages $700 an hour? This is unacceptable and do not use H.B. Mcclure. I will not ever call them back and I will post this on every social media platform.

Awful tech and absolutely terrible customer service!!! And unless you house looks like something…read moreout of House Beautiful and smells like Spic and Span don't let the tech initials of S. S. into your house. He did nothing but complain about the cat smell from the second he came in the door. My house does nit smell. I just had another of their techs in my house a week before and he managed to stand in that same room and talk for 15 minutes. I also had 2 other people in there and no smell. Anyway I suggested since he thought it smelled so bad to just leave and I would reschedule with some other tech. Nope he decided to stay. So I sprayed to get rid of the smell that wasn't there to start with. He went back to the office and told them he was violently ill after he left due to the conditions and smell. So they told me they cancelled my service contract!!! Wait. WHAT? Because of this techs B S. I said send someone out to check out the basement and see he gave them BS. Nope won't do that. But we'll cancel your contract and refuse service. My opinion. Jerk move! All based on 1 persons perspective. Don't bother to talk to any other service techs that have been there from their company. Why waste your time getting the truth. I have used this company for over 20 years. Moving on to a company that cares about their customers and cares about the truth. ​