This is still my go to place for all things pet related. Staff is wonderful, selection is great!…read moreTurq loves it as you can see from the St Pat's Day picture.

The best store for all your pet needs! Very informative and helpful kind staff! Wouldn't go…read moreanywhere else for my dogs needs! Thanks so much Pet Value Gananoque

Urban Paws carries alot of high end dog products, that may seem very appealing for those who don't…read moremind spending the extra money for quality. Unfortunately this is where the quality ends. I have been to this store 3 times now, their dog food selection, while they "carry" great brands, they never have stock. I have also been for other products to find out they have it on "order". It has a very "stuck up" feeling about the store, and extremely bad customer service. I believe this place stays in business from its sister company Cataraqui Pet Hospital and the referrals that comes from them.

From the owner: Exceptional Customer Service Individualized Needs…read moreCounselling Specialty Pet Care Products

Groomer was excellent her positive attitude was demonstrated by her being excited to see my dog.read more

We've taken our dog to this location a few times for bath and Grooming and each time are not…read moresatisfied with our service. For a $100 service you receive mediocre treatment. The groomer who takes care of our dog prefers to give a detailed report on our dog's personality, behavior, referring to her age and other unimportant details. We always notice our dog has not received the service that we paid for. The haircut is always choppy, uneven or longer than we had requested. This last visit (yesterday) only one ear was cleaned and the other ear was not cleaned at all. It would be great if she could focus more on doing the service we requested and pay for as opposed to analyzing our pet's personality and character.

new location and new ownership in the Bayview mall. Used to be next to giant tiger. New location…read morehas lots of parking. Can enter through mall or outside door with extended hours.

Great selection of fish and the staff was outstanding . I strongly recommend them and look forward…read moreto working with them further.

The best place that I've seen so far for knowledgable people, and they aren't afraid to admit if…read morethey don't know an answer. They have a wide variety of things for those people who are looking to raise their own feeder bugs. They also have a lot of cat and a bit of dog accessories, but no dogs or cats. There are exotic birds, a wide variety of fish, and snakes there. As well as Guinea pigs, rabbits, hamsters, and rats. I own two guinea pigs from here and while they do house them in slightly small cages, for how many there are, the animals sell quickly and the cages are clean. For a pet store they are very good.

I enjoy going to this Pet Value location. The staff go out of their way to assist you and are very…read morepatient with customer questions which puts me at ease allowing me to have all the information I need to make an informed purchase. This is a very clean store and they seem organized. Anyway, keep up the good work folks!

Great service, great products and knowledgeable staff. Bellevilles' original pet food and supply…read morestore.