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    Groomintales

    3.7 (3 reviews)
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    Services - Groomintales

    Private dog training

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    Princess Animal Hospital - Come to let us show you the difference

    Princess Animal Hospital

    (14 reviews)

    Was going to this Vet for my dog. Many problems of price but also competence…read more 1. Went to pick up her monthly flea and tick medication and it was just handed to me as she was young without weighing her. I asked if he would like to weigh her then realized he was about to sell me the wrong dosage. No apology and I don't think even realized the problem with what he did even was. 2. Was quoted about $875 to get her spayed. Then when it was time . They tacked on A) $225 as she was just over a year old B) Hundreds more for blood test never spoken about previously before the general anesthesia. C) was informed after surgery that if she develops diarrhea to immediately bring her back. She did later on and I brought her in immediately. Over $800 more for medications and special food, stool sample, hydration. The whole time it was just her shaking off the general anesthesia. She was fine a few hours later without taking any of the medication. Realizing how taken advantage off I got I asked for the office manager to call, never did until other requests weeks later basically saying too bad. They called with the stool sample results sure enough saying she was fine the whole time. Getting her spayed cost me over $2500. I've met 2 vet technician's who worked there previously at dog parks. They said that their post surgery instructions used to be that diarrhea an be expected sometimes after surgery and give it some time before bringing them back in. Adding that they left as the culture became a "how many blood tests did you sell this month type mentality" They try and explain the multiples higher costs by saying they are the "Gold Standard" but all the visits I've had were just the vet asking me if I noticed any change. Then petted her a bit and left. $225+ per. A combination of incompetence, horrible pricing and overall lack of interest in many employees is a tough combination to find but here it is. I brought all this and more up to office manager who appeared to not worry about any of it. Didn't ask who was selling me the wrong dosage. I was shocked at the lack of management overall as well as staff. Many I'm sorry's but long after the money is in the bank. Couldn't suggest avoiding this place for any others more. For care and pricing try somewhere else.

    I also would not recommend this place for pocket pets. The Vet that we had was Dr. Harnett, who…read morewas incompetent and did not care for our pet. Using the stethoscope on her was the closest she got. We spent over 2&1/2 hours there, empty waiting room and maybe 10 minutes total with Vet. Completely agree with everything that Paul F. said and this was a horrible experience for us and our helpless, adorable pet Joey! Go to Thousand Islands Vet Clinic, Gananoque, they were amazing in every way!!!

    Groomintales - pet_training - Updated May 2026

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