Cannot recommend this business enough! With our recent adoption of Bear, we searched around to try to find the right place for day care. We were so impressed with co-owners Oscar and Kim. From the very first call, they were so professional, caring and clearly take pride in their business and love what they do in taking care of our furry friends.
Positives:
+ They are very transparent; they will take you on a full tour of the facilities, even showing behind the scenes staff rooms, cleaning chemical brands they use (all pet and earth friendly), and you can watch your pup all day on the webcams.
+ Responsive, fast communication; they always answer the phone quickly, have a knowledgable staff member at the front desk, and can answer all your questions promptly. And as a new pet owner, we had a LOT of questions. Kim and Oscar especially were patient, understanding and always helpful!
+ The app; the Dogtopia app is a great resource for communicating, paying online and viewing webcams during the day. I love that they have an easy to use app. It just makes sense in 2020 to have all the info at your fingertips.
+ Quick service; we loved the fact that they are a one stop shop. We can even just pull up front and someone can come out to the car to pick up our pup. We love that we can book dog spa services like washing, nail trimming and tooth brushing. All while he's already at daycare. Our pup came back smelling clean and looking good (and totally exhausted from a day of play)!
+ Hours; we love that we can drop Bear off before work and pick him up long after (usually around 6:30pm). My schedule for work is not always predictable, so it gives me a peace of mind to know that the hours are broad and I can get there without rushing.
+ Our dog loves it; the staff show lots of affection and from the first day were ready to help our dog make friends, monitor for any potential problems with play, and encourage good social development. Our pup comes home every day totally exhausted and sleeps almost the entire next day!
Negatives:
I am having the hardest time thinking of any. I will update should anything come up, but for now, its all good! We've been coming for a month now and it has been a lifesaver for us as busy professionals. Worth every penny! Thanks so much, Dogtopia. read more