Our dog , Hank, loves Beast and Nugget. He is happy and tired after a few hours there. The staff is…read morewonderful, the dogs all seem very happy. I am so glad we found a place that we can feel confident in leaving our pup- and know he's in great hands. Thank you to Barb and all the staff.

Great communication while I was traveling from out of state to Albuquerque. The staff was friendly…read moreand patient based on my timing and schedule while in the area.

This has been my pets vets for over 25 years and while it can be tough to get in, when you have an…read moreurgent matter they come through. I thought my dog had ringworm so they had him enter through a different door to go in quarantine. I found out later he didn't have that at all and he wasn't contagious. He was kept most of the day. The staff was super awesome and thoughtful. I did record my meeting to discuss his prognosis and what I had to do going forward, Love this place! Dr. Abernathy is awesome! If you need to an appointment, just be patient.

The good: Dr. Abernathy is an exceptional veterinarian who genuinely cares about our animals. I…read moretrust him completely, and that is the reason I have stayed with this clinic for years. The concern: the front desk experience is inconsistent. When you get someone helpful, the process is smooth. When you don't, it becomes frustrating enough to reconsider coming back. Update - April 28, 2026 My puppy has been limping and holding her paw up while walking, so I called the day prior and spoke with Matthew, who was professional and helpful. He advised me to call at 7:30 a.m. to arrange a drop-off for evaluation. I followed those instructions exactly. I arrived at 7:30 a.m., called, left a message, waited for them to open, and called again. After waiting, I went inside to follow up and was told that if I came in before receiving a callback, I would be charged an additional fee and needed to go back outside and call again. I complied and called again, but after additional waiting, I called once more because I needed to leave for work. At that point, Bernice told me she had until 9:00 a.m. to call me back, in a dismissive and hostile tone. For context, I have been a long-term client with five pets currently under care, along with multiple pets prior to them. I ultimately had to leave. Shortly after getting into Albuquerque, I received a callback asking if I could return by 9:30. That was not feasible given the earlier delays and lack of accommodation. I want to acknowledge and thank Dr. Abernathy for the consistent care he has provided over the years, and Matthew for his professionalism. However, ongoing issues with front desk staff--specifically Bernice and Lexi--have made the overall experience difficult enough that I will be seeking care elsewhere. It is unfortunate to leave a provider I trust due to customer service concerns, but the inconsistency at the front desk has reached a point where it outweighs the quality of care.

My dog has been loving coming here when I have to travel for work or have busy plans. The first…read moretime she did come back with some ear mites and stinky but I make sure to give her a bath when she gets home. Exhausted happy dog.

Monte vista was the only boarding center I found with legit suites for dogs! I was looking for a…read moregreat boarding spot for my lab since we were flying into cali for the weekend. (Your pets need to have all their shots and documents before your reservation is confirmed). I loved the staff, very friendly and Zeus seemed to have a good time. We had some issues with Zeus forms being admitted.. no big deal, just call to confirm before you head in. It would be great if they had some kind of package for boarding & grooming? We still haven't received any pictures or a report card from his stay. I would really like for Monte vista to have some kind of webcams so parents can see their fur babies. Like I said I never received any updates on Zeus unless I called. Daily pictures/updates on the app would've been nice but again we did not receive anything. They checked in every single toy, treat, bed, etc at the beginning of the stay but somehow we didn't get our dog food back? Had to go back 20 min for that lol. Make sure you have everything before leaving! We will definitely be going back when we have a trip. Thank you to the staff who took exceptional care of Zeus!

I have been using this place for grooming for years. I just used it for kenneling for the first…read moretime with my 1.5 yr. old pup. She was very happy and well taken care of when I picked her up. And she had detailed feeding instructions LOL. I had her groomed the last day and they did a fantastic job. Cindy is the groomer. My dog is a 95 lb. Bernese Mtn. Dog with lots of hair and had an undercoat. They brushed all of it out for the upcoming warm weather and her feet trim and nails were so well done. Loved their services and customer service as well. Lynne K.

I recently boarded my two Great Pyrenees puppies for the first time over the holiday weekend, and…read morethe experience was deeply disappointing. After five days at the facility, I picked them up to find one covered in feces on her tail and hindquarters, while the other seemed traumatized--she tried to hide under a tree as the staff brought her out. Once home, both dogs voraciously drank an entire 3L bowl of water and devoured two full bowls of food, suggesting they may have been neglected in terms of basic care. My smaller girl is still not back to her energetic self; she's unusually weak and uninterested in play. Whatever occurred during their stay, it's clear this kennel failed to provide adequate attention and hygiene. I would never recommend or return to this place--pet owners, beware.

I've know the Livingstons forever! He is one of the most kind hearted ,gentle spirited people I've…read moreever had the pleasure of knowing. He lovingly helped us put down my 18 yr old cat. Then took such wonderful care of our next puppy. Later in dog yrs, He was caught my dogs cancer at one of our checkups. Helped us thru that. We had an emergency once with my husbands' dog, they made accommodations for us. I could go on and on of how these faithful kind people walked us thru some of the most difficult time in our life. Omg I love them. I'm a better person for having them in my life and my pets are blessed to have such a wonderful dr! I can't go in yet because I miss Susie too much but I love love love these people. -V.A.L.

Horrible Reception untrained employees…read more Doctors very unclear about diagnosis Not the clinic it used to be .... If you disagree you are dismissed

Camp Bow Wow is essentially my dogs' second home when I'm having meetings all day. I loved being…read moreable to spy on them through the cameras and watch their antics. My dogs are very happy and excited whenever I take them there. And I feel that's the best review ever! I'm so glad I found a second home for them in Albuquerque.

TL;DR: I would not trust Camp Bow Wow with the safety of my pets…read more My parents boarded their two small dogs at Camp Bow Wow for the very first time while we attended a family event out of state. When we picked them up that evening, one dog had a large, pus-filled wound on her face that staff described only as "a scratch." Although none of us are veterinarians, it was obvious the wound was more serious than that. The next morning, our family veterinarian confirmed it was a puncture wound that had become infected, drained the pus, and explained that it would have required stitches had it been treated sooner. Instead, the dog was prescribed a week of antibiotics. Two weeks later, the wound is healing but still not fully resolved. We contacted Camp Bow Wow to find out what had happened because no one had informed us of any incident before pickup. After investigating, management told us our dog had been injured as collateral damage during a scuffle between another dog and her companion a couple of hours before checkout. They also claimed they had called my parents to discuss the incident. That is not what happened. The only voicemail my parents received stated that both dogs were doing well and asked them to call about exit baths. They returned the call on the way from the airport, reached voicemail, and received no further attempts to contact them. When we asked why veterinary care wasn't sought--or, at a minimum, why my parents weren't notified so they could decide whether their dog should be seen--we were told the injury "did not appear to be severe enough for medical attention" and had only "occurred a couple of hours prior to checkout." This explanation was difficult to reconcile with our veterinarian's findings that the wound was already infected and that too much time had passed for stitches, despite the vet examining her less than 24 hours after the incident allegedly occurred. When we raised these concerns, management stood by their account and stated that pet owners are responsible for any veterinary expenses resulting from their dog's stay. When I asked the facility manager, Sally, about their policy for notifying owners when a dog is injured, specifically by another dog, I never received a clear answer--only a repetition of their version of events. As someone who owns my own two dogs and frequently uses boarding facilities, I understand that kennel staff are not veterinarians. I don't expect them to diagnose injuries. I do expect them to promptly notify pet owners whenever an animal is injured and allow the owner--not the kennel--to decide whether veterinary care is warranted. I also expect honesty and transparency as to when and how an incident occurred, which I do not believe we received in this instance. In my opinion, Camp Bow Wow failed to meet that basic standard of care. Based on this experience, I cannot recommend boarding your pets there.

If you're anything like my family, you love your dog! Oh, and yes dogs rule, while cats drool!…read moreSorry, I just had to get that off my chest! Anyway, despite the fact that you love your dog, you can't always bring her with you. Am I right? Especially if your girl is a larger dog (big girls need love too), sometimes it's best to just leave the old girl at home. But there's the catch! Unlike a cat, you just can't leave Spot unattended! Dogs need that human interaction, unlike cats that really don't give a rat's ass about you. So, what do you do? You either find a family friend and impose (how rude), or you find a kennel. We chose the latter! Happy Tails is ran by the nicest dog loving woman you might ever meet. Fret not crazy cat people, she probably has a soft spot for cats too if you're in need. Nevertheless, the rates are fair, you can either bring your own food or she'll feed them hers, and she throws in a nightly treat. In addition, you can bring something personal so your dog isn't too sad. We brought our dog's bed with us as we dropped her off so she'd be a tad more comfortable and not so depressed. If you're in need, Happy Tails has got your six! Give 'em a go, you'll be glad you did. Administrative note: Don't trust GPS to get you there, it's wrong! Take the Carnuel Road exit off the 40 as you're traveling East. Go across old Route 66 and stay to the left. Keep going past Silver Hills LN (even though the address is 1 Silver Hills LN) and it will be on your right. Try to go before it gets dark to alleviate your anxiety. Cheers!

My three Chihuahuas did great there, and they are very skittish. Will definitely use Happy Tails…read moreagain.

Shell is a dog sitter in Rio Rancho through this online pet care company/community. She is an angel…read moreto our family with the amazing, loving care she provided to our senior dog. The whole family were welcoming and caring of him. This allows us a lot more freedom to travel without our dog in hot months. Anytime he comes back from even the best of kennels, he demonstrates so much stress and trauma, we could not use those services any longer. When we went to pick him up at Shell's, he was laying in the middle of the family, obviously happy and relaxed, and barely noticed us. THAT is when I really knew he was just fine. He showed no stress symptoms at home in the following days either. Shell kept me updated with text messages and photos, to make sure I was feeling low stress as well. This is a fantastic boarding/daycare option. Her house and yard are clean, well laid out for hosting dogs and very attentive. Do yourself and pet a favor and check out DogVaCay and Shell as Perfect Pet Partner Dog VaCay. If you are in NM and have a dog, meet with Shell about her services. All the bookings are done online, with insurance provided through the DogVaCAy. You can use your credit card and have the larger company to use if a problem would ever arise - not that it would with Shell. We are so glad we found this pet loving resource!

We had a death in the family and had to board our dogs fast. We found this business ran by Shell…read moreand she was amazing! She made our puppers feel right at home and really helped us out in a tight spot. 10/10 would recommend

I was the first to review this business, in 9/2018, with detailed great compliments -- my dogs…read moreloved the place since 2011 -- the individualized care, the safety, the clean facility, the chance to romp with other dogs. After that, Yelp contacted the owner, who provided pictures and information. Then Yelp eliminated the reviews of mine and of two other customers, all complimentary. Yelp told the owner its algorithm was to blame. Will this one be posted? Or will Yelp fix things by reposting the bona fide reviews so unceremoniously dumped by its software?

From the owner: We are the only kennel free day care in Rio Rancho. That is all day and all night too. Your dog is…read morenever left alone, there are always other dogs and people. We have a meet and greet day for every new dog that is completely free.We will not accept any mean or antisocial dogs. We have been serving Rio Rancho for 10 years and love what we do.

This location has a beautiful feline boarding area! Lots of different room styles that can…read moreaccommodate different personalities. The staff are super friendly and very responsive when calling or texting. I highly recommend adding a couple "gold package" days as they send pictures of your fur babies. For me, that really eases my anxiety when away from them. They are able to accommodate meditations for an additional cost, but very responsive if they need clarifications on how your cat prefers the medication. They also have a vaccine requirement to ensure a clean and safe facility.

My poor dog received really a really bad grooming. The groomer was not very responsive to my…read moreconcerns that if I didn't like his haircut I could just ask for a refund. His groom is so bad, that it would take me forever to list everything. But a picture says a thousand words! First time there and we are Never going back!