Folks, never let Golden Paw Spa LLC groom your dog!…read more
I was told to use this company from someone who has a lab. They told me the owner Nick was great. I think where I messed up is not waiting to be put in the owners calendar and excepting someone else on their staff. I can not believe what they did to my golden doodle. Not only did they shave my dog all around, they cut the back of her leg, they cut one eye brow and left the other, they left patches all over her body, it's absolutely nuts, and they up charged me for their butcher job. Nick was not the one that did the job, he might be great like the referral I was given but he sent someone who clearly had little experience with doodles. I have taken my dog to the groomer since she was able to go and never had them do my dog the way they did her. I even text to check on her and was told everything was great, smdh. If you want your pet to be butchered, and you have $200 dollars to throw away, call these folks and don't get Nick, you will see. Only reason why I tried them is because there is a canine disease that is spreading with no cure. I was worried about my pup being around to many other dogs, my vet said avoid it. I should have just voiced my concerns with the Pet Spa in Palm Harbor and I am sure they would have worked with me. My pup may have had some matts but I was able to comb through them, so was her vet and her previous groomer, and as you will see in the photos, nothing on her face was gnatted up but her face was shaved too. This is my service animal, my family member, and I will never make this mistake again! Will claim the dog was extremely matted but can't explain the patches, why they cut my dogs leg, and why they cut my dogs eye lash, owner won't take any accountability, beware and save your dog the trouble of having an inexperience tech butcher your dog, post the videos and show how my dogs face was matted, how my dogs leg was cut, how you left patches and one eye brow cut, we will wait Nick and Golden Paw Spa! Please protect your pet better than I did mine and stay away from these rip off artist, this was not a groomer, it was a Mobil butcher shop!
You all know how much I love my puppy! This is just a little bit of what they did, horrible, never use these Mobil people because they will try to upscaledp sale a butcher job, the owner blames my dog for leaving patches, cutting one eye brow, cutting the back of my dogs leg, claiming she was extremely matted, they literally have no idea what they are doing, you should see there reaction on Google, they are the absolute worse company I have ever dealt with, no talent at all, my 2 year old niece could have done better. Sad folks, luckily we will love our Skye back to her normal self, don't do it to your dog! The Pet Spa in Palm Harbor is the best in this area, should have stuck with them, the owner there would have never allowed this to happen to my dog and would have made sure I knew what was going on and there recommendations before just chopping away on someone's pet. Golden Pet Spa LLC decided that instead of communicating , they knew what was best for my dog, not the vet, not the dogs owner, some folks that never dealt with us thought this was the best way to handle someone's pet! There thought was let's see how much we can get out of this guy, not ask him before we decided to do more than was asked, and then look how they did my dog and blame us because they don't know how to groom a doodle!!!! Shame on these folks, karma is crazy tho!