The hardest part of traveling sometimes is having to leave your fur babies behind. From the moment…read morewe were greeted with a smile, we knew Cali and Ted were in good hands. They had plenty of space to play, had access to a pool, and made friends We got pictures while we were gone to see what a good time they were having. Thank you so much for welcoming and caring for our babies!

This is our 3rd time working with Steph & Zobi, so I felt compelled to leave a review. We are…read morereally cautious who we trust to stay over and take care of our boy, but you can tell Zobi just genuinely loves animals. Tyson (our lab) always gets so excited when he sees Zobi now & gets the zoomies They have extremely good communication, giving us regular updates & even sends us pics so we can see what Tyson is up to throughout the day! I'm really relieved we found someone reliable. We recently forgot it was trash day (we were out of town) & Zobi took out the bins for us without saying anything. They definitely go the extra mile to make sure your baby is taken care of & your home as well!

My dogs have been here multiple times and they love it. They're nervous dogs but once they get…read morecomfortable at lucy's they act completely different! The staff is great and are very responsive! I would definitely recommend.

Thousand Oaks location could use some assistance. Dropped my pup off for an 8 AM appointment, and I…read morecalled at 12:30 to see what's going on. Associate explained he didn't like the blow dryer. News to me because he's had baths at multiple Lucy's locations many times and regularly. They explained they were letting him air dry. Air dry a GSD? Now he smells like wet dog. When I picked him up at 12:50 no bandanna or cologne. Not the first time they missed that. Makes you wonder if all the services were performed when you pay $150. Manager attempted to interject but kept interrupting me. At that point, I was checked out. He stated he would inquire and call. No attempt to fix it right then. It's been two and a half hours and still no call. I'll drive a bit further to the 1604 location or look for another dog bather.

They took my pups in as walk ins while we were in town. The staff were friendly and the facility…read morewas very clean. We have a frenchie and a blue Heeler. They shared a suite so they weren't alone and were very happy! Would definitely stay again next time we come through San Antonio!

This is NOT the place it used to be! After a 5 nights stay, my poor dog smells really bad, has been…read morecrying since I picked her up for 2 straight hours, lost a lot of weight, and now has fleas on her. No leftover food or treats were returned to me because then I could have seen how much she had been fed, which couldn't have been much by how much she's lost! I asked to see where she was staying when we dropped her off because I paid for a "deluxe suite," and they refused and referred me to photos on their website. They claimed people walking through there get the dogs barking. So are your employees invisible then? Because they have to walk through there. Those photos on their site could have been from anywhere! I guess they aren't washing bedding between pets either, or my dog wouldn't have fleas because she had none when I dropped her off! She wouldn't have smelled so bad either. She doesn't play with other dogs, or go to dog parks, so there is no chance from getting fleas that way. This place used to be a LOT better than it is now. And the smell when you walk in the door will knock you over. Never smelled that bad when we used them before and that was in the heat of the summer! Also, it was really hot in there this morning when it was only 65 outside so it's not even kept cool for the pets. It's supposed to be climate controlled. So, disappointed in this place! Idk if they are under new management or what because we haven't used them since 2024, but my dog will NEVER stay there again. My daughter's cat also unfortunately stayed there in a "deluxe suite". It's nothing more than a small cage she is kept in like at a shelter. There's NOTHING deluxe about it. I specifically asked them to leave her travel crate with her because my daughter put a shirt in there that smells like her to comfort the cat, when I picked her up they got the travel crate from a storage room and the shirt was still in it. This cat loves her travel crate and when the guy handed her to me in it he said, "she hates the crate". No, she loves it! She lays in it in my daughter's apartment during the day sometimes because it comforts her. Idk what they did but she was acting like she didn't want to be in it at all! She meowed the entire way home. She had been silent on the ride there to drop her off though. The cat smelled bad, too. So, we paid a fortune for them to neglect our animals, and not do what we asked, and refused to let me see where my dog was staying (suspicious), and charged me for a "deluxe suite" (crate) to keep the cat in. Complete sham! Why is it so hard to find a place that will take good care of your pets for you when you have to travel?! Lastly, I got pictures of our dog every day and she looked sad in all of them. But my daughter only got any photos of her cat the last day she stayed there. Pretty sure that was the only time they let her out of that crate! I don't trust these ppl and my babies will NEVER stay there again!

I cannot recommend Tail Waggerz enough!! They love your pet as much as you do and my senior dog…read moreloves his time there (more than he loves being at home). They are great about giving him the meds he needs and truly love him like he's their own.

Well, thought about boarding our dog here. Drove by today to maybe get a quick tour. When we drove…read moreup right in front of the door, man walked out, saw us, locked the door and walked away. I know he saw us and didn't even make an attempt to acknowledg. I guess we weren't important enough and so our baby will be staying elsewhere.

I always bring my Vivi here and they treat her like family. When a dog hops on the counter to greet…read morestaff and runs in without hesitation you know you're found the right place!

Charlie Blu, the Aussie, here telling you about my recent experience at Tails are Wagging…read more Even though Dad takes me everywhere, sometimes he needs to board me when he leaves town for my own sake, so this doggie camp was my first choice. It has a nice time range of drop off and pick up times which helps with Dad's schedule and ensures that I get to come home without delay. I like that we get an opportunity to play outside 90 minutes at a time, 3 times a day. The outdoor area is 1/2 covered and 1/2 in the sun, which gives me options in various weather conditions. Since I'm just a year old and under 40 lbs, the helpers also put me in the small doogie group with others my size, so we can play together. There is a separate area to go potty and plenty of time set aside to rest. The owner is friendly and answered questions quickly. After an interview, updated shots, and a 3 hour daycare trial , it was determined that I could come back here for an overnight stay. The 4'x6' kennels are big enough to get a good night sleep. It's a good thing Dad remembered the dog mat because the floors are concrete and would have been too cold for me. Glad we found this place because next to sticking to Dad and Mum like velcro, this boarding facility is a good fit when they can't be with me.

I've never been so happy with a groomer and will never go anywhere else! They did exactly what I…read moreasked. Very fair price, too.

I called them to see if they would do a walk in nail trim for my dog and told me to come over. The…read morefacilities are nice and clean. The staff is friendly and helpful. They were very quick to assist and the prices are more than fair. They have many other services that I haven't used but I would be willing to give them a try due to my positive experience.

This is a wonderful place for our fur baby. No kennels, no runs. When I drop her off for day…read morecare...she cant wait to go through the door, and that makes me happy.

Our dog Clyde has been going to Kara's for 2 years now, and he absolutely LOVES Kara's! He mopes…read morearound in the morning until we ask him if he wants to go to Kara's then he's full of bouncy goofiness! And he comes home very happy and exhausted. Kara and her staff are amazing and so friendly! Our dogs love being boarded there as well, and we have always felt comfortable leaving them there when we go out of town for a day or two, or even over a week. They also occasionally get groomed there when we are too lazy to do it ourselves. We can't imagine taking our dog anywhere else, and the pricing is really fair as well! They also offer a taxi service for pick up / drop off, which is great in a pinch!

Talk about a prayer answered... Home 2 Home was such a blessing when our usual dog sitter was not…read moreavailable. We didn't want to place him in a kennel but a loving home. Jakki welcomed Tango with loving arms and sent updates throughout his stay. At pick up she sent him off with his very own Christmas gift!!! A grinch tie and toy, what an unexpected treat. Thank you Home 2 Home.

Jacki was amazing with my pet and cared for him like he was her own! She exceeded my expectations…read moreof pet boarding and even sent text/picture updates to ensure me that my dog was happy and safe, as I was very nervous about boarding my pet last minute.

First I have to say that there is great staff at this location. Not only do they seem like they…read morereally like dogs but they are great with us humans as well. I have a unique circumstance where my son plays football for UTSA and travels every weekend even for home games. He has two dogs who needed to board while he is away. Lucy's has gives wonderful customer service in that we have had several unique situations to work around and they found solutions when I didn't even know what to do. I love the play areas with water features and yes I'm a video watching junkie on the web cams. It's fun to watch the pups play and the staff is attentive to those that get a little rowdy by just using their body to walk between in a calm manner. I see staff giving a pet or hug or engaging them in some play. There can be a lot of dogs in there and I haven't seen a real scuffle yet. They do a great job monitoring and intervening before any pup gets to rowdy. Prices are decent and multiple dog as well as police, fire, and military discounts. Our pups come home fed and socialized and are happy when we take them to drop off. Traveling Tails vet is next door and has been super helpful in a pinch when we needed a booster shot. We will be having our pups here for the season, Birds Up!

The facility is large, clean, and inviting, and its online customer service is outstanding…read more However, there were too many dogs, and I felt like the greeting and tour were rushed. I understand there is limited staff, and I realize they have to turn their attention to other customers and tasks, but I would have liked to watch our dog more through the back windows before committing to leaving her there for the day. I'm guessing there were between 70 and 100 dogs in the play area, and most seemed well-adjusted and content. However, it seemed a bit much, and I wouldn't feel comfortable leaving our dog there. She loves playing but could not connect with any specific dog and was overwhelmed by the many dogs showing interest in her. We watched for at most 10 minutes, and the whole time, she was looking to hide, running from the other dogs with her tail between her legs. The staff was present, monitoring behavior and cleaning up, so the issue for me is the number of dogs, not the staff. I asked if there was a maximum number of dogs they allowed, and without a yes or no, I was told the number of kennels they had, which was over 250. The kennels can hold more than one dog at a time, so it's feasible that 300 dogs could be there if all the kennels were full. The kennels are in a climate-controlled warehouse-type area with individual chain-link "suites" and the regular areas. The difference is a little more square footage, and a webcam comes with the suite. I'd summarize this place as the big box store of doggy daycares where you'll get everything you need, but not necessarily the best experience for the pet. This review is based on my personal experience. I am not seeking a refund, to be made whole again, or for changes to be made. It is simply informative.