I come here very often, and the service is always amazing. Everyone is so kind, helpful, and…read morewelcoming, and the store is always very clean. I came in again today with my mom, and we were helped by Anna and Linda. They both did an incredible job! Anna was especially so sweet, patient, and attentive. She had such a positive attitude, made us feel welcome, and went above and beyond to make sure we had a great experience. You can tell she truly cares about providing excellent customer service. Linda was also wonderful and very helpful throughout our visit. Every time I come here, I leave impressed by the outstanding service. Thank you, Anna and Linda, for making another visit such a great experience!

On Yelp.. you rarely fail me .. but this salon should definitely be less than what it is rated…read more We are from California-- so we know expensive nails, but never ever have I paid this much for myself and kid manis and pedis. Everything at this salon has an add charge that was not explained or noted prior to the service. So it is what it is.. is the attitude. The techs were mostly fine-- though both girls needed their finger fixed multiple times. The designs were not done correctly, it was a whole thing. There wasn't much that could physically be done to make it right because it was closing and the techs left. But the guys at the front desk were less than helpful and basically tried to convince me the cost of the supplies is what warranted the +$15 +$20 +$10. A $5 discount for an outing that was suppose to be memorable for two little girls was ruined when they couldn't execute the SIMPLE vision and then the solution was "it is what it is". If you come here on the regular, I applaud you for navigating the system. As a new comer we are definitely a once and never again.

Got a full set from Mary and it was beautiful! Will 100% be coming back!! She did a full set with…read moregel x and cat eye and it was beautiful. Vibe was amazing too! Great convo and great vibes!!

We've been a client of both Luna and Hannah for more than 3 years and have never been disappointed!…read more They're both pleasant and are always willing to go over and beyond in ensuring that my wife and I are pleased with the outcome of the services we receive! We're completely satisfied, as long as they're at Citrus, we're locked in! Tony and Carolyn Wright

I highly recommend this nail salon! Im new to the area so I looked up nail salons near by to see…read morewhat reviews they got. As a cosmetologist of 20+ years and all too familiar with sanitation in the hair and nails salons, I'm super picky about where I go. I read the reviews and after researching several others I was most impressed by this one. It's clean! My nails look fantastic! Staff was great! Price was on point with the area! My favorite part was the massage chairs, theirs are more gentle and I actually got relief from them vs. the normal ones that feel good for a min then leave you with a bruised back.

Everyone there was kind/professional. However, the reason for 3 stars, is that the individual that…read moregame me the pedicure was just 'going through the motions' and I had several nicks/cuts. Got callous treatment and she aggressively started scraping side of my feet and I was cut/bleeding. Several of my toes were cut as well. She did address the issues, had neosporin, etc. but it would have been better if she would just have been a bit more gentler.

3+ weeks in and my nails are still so beautiful and intact!! granted a bit of paint chipping on the…read morethird week but thats due to me overusing my index finger quite often. but super quick service and im really happy- totally worth the price. very nice and professional.will come back for my next appointment. these are shellac acrylic.

Trinh was amazing. Had a really bad day and she made me relaxed and happy. Wonderful pedicure and…read morecustomer service. I will be back for sure.

Everyone deserves some TLC, right? I've been coming to Day Spa Nails for over a year now after…read morebeing referred by a close friend and have been very satisfied each visit. I'm by no means a high maintenance nail girl, in fact I never paint my finger nails but I try my best to keep up with pedicures on a semi-regular basis. The salon is definitely no thrills but the ladies are all very sweet and do high quality work. Even if the salon is busy, they take their time to ensure no step is skipped or done with less than full effort. I always get just a regular pedicure ($33) and it comes with a soak, cuticle trim, nail file, heal exfoliation, a short lotion lower leg massage, two coats of polish, and a top coat. They always make sure that you take the necessary time to dry before leaving. Each station has a massager chair for extra relaxation and guests are offered a cold soda or water at the beginning of their appointment. Over the past year that I have been coming, I can tell that there are a lot of regular customers which is great to see. You shouldn't anticipate trouble getting a walk in appointment, however it's a nice courtesy to call before driving over to ensure that they have someone who can see to you. Overall, I'm definitely a fan and will continue to visit!

I called to make a last minute appointment and they were very accommodating. As soon as I arrived,…read moreI was immediately greeted and seated. There are plenty of color options to choose from, and they even had the latest cat eye trend add-ons. It's been 3 weeks and my gel nails have not yet lifted, which is a really good sign. The ambience is not the most relaxing, however, and the volume from the staff conversations got a bit too loud for me at times, but the pricing is very reasonable! I'll be coming back for more manis :)

This was my first time trying this place being that I'm new to Houston and looking for a nail…read morehome...I was assigned to a lady named LONA very sweet, very attentive and very gentle with her work. I was asked if I wanted a drink and I chose water and a mimosa the shop was very clean and peaceful and the aesthetic was nice cute fall decor to fit the season. I also got my brows done and a lip wax and the cost was very reasonable I highly recommend this place if you want to be pampered properly and in peace while enjoying your choice of beverage optionally THANKS LONA and Gigi Nail Spa for and amazing experience:)

DO NOT GO TO THIS PLACE!…read more I had been going here for a couple of years and knew the owner, Vanessa, from when she worked at PureLux. When she moved to this location, I started going there because she had previously been my nail technician. However, I was eventually told that she was no longer taking customers, so I was assigned to Hailey. That's when the problems started. Hailey had a huge attitude because I happened to come in on a day she was off and had another technician who I really liked. I continued requesting that technician, and apparently, Hailey had an issue with that. On another visit, I had Hailey again, and she was extremely rude when I asked her to show me the available colors. In a very condescending manner, she told me that I had to choose the color she was showing me. I eventually called and asked to speak with either Vanessa or Amanda. I was told that one of them would call me back. That call never happened. I'm still waiting for it, and this was a couple of years ago! I recently looked at their reviews out of curiosity and honestly couldn't believe how many negative reviews they've received. Unfortunately, based on my own experience, I'm not surprised. As a business owner myself, I would have expected a completely different level of customer service, especially toward someone who had been a loyal customer for years. Customers should feel valued and respected, not treated as though they are an inconvenience. Needless to say, I never went back.

Chin is not a good person to have on the phone. I asked for his best technician for gel guilder…read morebecause I am particular about my nail shape. Chin responded 'we all do our best but if you are picky then this is not the place for you'. My response was that I am picky & expect to get what I am paying for. & he doubled down on his statement. I am not sure if this is a cultural issue, lack of social prowess or just poor salesmanship. Whoever the owner is, I high advise training your staff in sales as well as hospitality. I will be taking my money to Palazzio Nail in River Oaks who does builder gel and doesn't mind if their clients are picky.

Hung is the absolute BEST! I been exclusive with him for pedicures but he did my manicure for Japan…read moreand it was PERFECT! He perfects his craft amazingly

I needed a place to take off my shellac before my appointment with a private nail artist…read more I found this place after going to Walmart and they were very friendly, and only charged me $10 to take the shellac off. The nail tech was gentle and never used the drill to take the shellac off, which I liked. I appreciative of the service and gentle take off process.

I found this place randomly and needed a pedicure. Looked really nice and prices were just a bit…read moreabove average but I didn't want to look for another place. It wasn't busy, the lady doing my pedicure was a bit odd but I was just trying to relax. I asked for her to clean up around my toes but she seem like she was barely doing it. She also kept giggling when looking at the bottom of my feet. She barely removed anything from the bottom. I'm going to need another pedicure this week. Definitely not going back. I didn't realized how bad my feet were until I got home. I spent $42 total. Not worth it

Nice salon, great service. It's exceptionally clean, plenty of parking in a private lot shared with…read moreother businesses. I walked in without an appointment on Sunday at 2:30 PM. The wait was minimal, 10 mins for a technician to become available. Good selection of nail polishes, mainly DND, lacking in OPI availability. I got Chi who did a wonderful and thorough job on the Signature Spa Pedicure w/Cucumber Fresh Scent $57. It included 10 minutes feet massage and 5 mins shoulder massage, along with paraffin wax. My feet felt pampered by the time I left. I was given 10% discount in my first visit, even got a free rose cuticle oil as a gift! I'll be back next time I'm in the area!

Mani with gel pedi- took the pup and had a great pedi and standard mani. Huge place with lots of…read morechairs and I was offered drinks multiple times. I got in at 9:30 am which was perfect. I will be back!

I specifically booked an appointment at 4:15 with a particular nail technician -- that was the…read moreentire point of my visit. If I couldn't get her, I wouldn't have booked here at all. I later saw on her Instagram story that she had an opening at 3:30 she was trying to fill. Had anyone bothered to contact me -- a call, a text, an email, anything -- I could have slid into that slot or taken my business to Adore Nails or Memorial Nail Care, both of which maintain a full staff capable of doing amazing designs. Instead, I received zero communication. I showed up to my appointment only to be told they don't honor that particular nail technician's bookings and that their systems haven't been updated to reflect that. So you're actively allowing clients to book a specific technician through your online portal, knowing full well those preferences will be ignored? That's not a miscommunication -- that's a scam- a bait and switch. The available staff could not do designs, which I was fully aware of -- which is exactly why I chose this technician specifically. I was left with no real options and settled for a plain manicure. My cuticles were done well, but my "oval" nails are not oval, and my gel is visibly bumpy -- not a smooth finish in sight. I could have done better myself. Unfortunately I didn't have the time, which is precisely why I booked with someone I knew would make it worth it -- only to be completely ignored. Fix your booking system. Contact your clients when there's a change. Don't advertise a service you have no intention of honoring. Your front desk girl is very patient, very sweet, and was very apologetic. She should not have had to apologize for what is clearly a failure of management.

Polish Parker and Roe is located in the Shops at Sawyer Yards (Salon Sartori, Orange Theory,…read moreAwesome Bites Co, Local Pho). I get my hair done at Salon Sartori, so when time allows, I'll pop into Polish Parker and Roe to get my nails done. Crazy thing, I NEVER knew they existed, and they've been around for 10+ years. For walk-ins, I've never had to wait, they don't rush you to pick out a polish color, and the staff is really friendly (and talented! Check out some of their nail art). I'm a simple gal and always get basic, neutral color mani/pedi, but one day I'll level up and get a design. Complimentary drinks, snacks, wifi that works...