I took my boyfriend into this clinic for a fever of 105, abdominal pain and headache. They ran…read moretests to rule out Influenza AB, COVID and Strep. I understand this facility is not capable of testing for a larger variety of issues, however they decided to prescribe him 2,000mg of Amoxicillin *per day*. His symptoms got worse, and when we continued to contact this facility they advised to stick with the dose. A week later we decided to take him into the ER, and it turned out to be Appendicitis-surgery immediately. Again, I understand that Urgent Care centers have limitations on their abilities. However, a transparent suggestion to seek further medical advice instead of feeding him antibiotics would have been a smart and transparent next step. Very upsetting.

Is one minute equal to 60 seconds or 15 seconds? It was the…read morefirst time I came to this hospital for skin allergy treatment. The front desk told me that I had no insurance and paid a lump sum of $184.80. Then I told the doctor that I would be out in less than ten minutes. She also said that you don't need to see a doctor for this type of allergy, you can just go to a regular pharmacy and buy medicine yourself! No prescription medication and a month later they sent me another bill for $98.40! Said I chatted with the doctor for 35 minutes! It said that if it exceeds 30 minutes, it will be counted as 45 minutes!

I have been a patient since 2007. I originally went to Dr. Finan, since about 2012 I've gone to Dr…read more Swenson. I have had many struggles with my disease over the years, he has always been there to help. He even will work through a lunch so I can travel almost 3 hours for an appointment. He is assertive when needed and apathetic when needed. Will keep on making that trip to see him!

I have been at patient at Iowa Arthritis for many years. With the recent retirement of Dr Larry…read moreRettenmaier, I am now working with Dr Matthew Samec. I met with Dr Samec today who will now be my physician. He was familiar with my med history which put me at ease. He spent what I felt was a great deal of time talking to me and asking questions. He was so very patient with me as I shared issues about my med history I wanted him to be aware of. Dr Samec is experienced, thoughtful and caring. Working closely with Dr Samec is PA Laurie Hughell. If you are seeking treatment for osteoporosis or rheumatoid arthritis, I recommend Dr Samec and Laurie Hughell. I have trusted my care to this office for 18 years. I rarely write reviews but if you are new to the area or looking for a new provider, I highly recommend this team. Mutual trust must be the bedrock of a good doctor/patient relationship.

Very professional people that work there at Hy-Vee exemplature health. Soon as you walk in the door…read moreor professional with a smile and ask your name. Then you go back and I talk to you like they've known you forever. You're in and out in less than 15 minutes unless you have to get a chest x-ray it might take another 5 minutes. I would urge everyone and anyone to become a member!

There will always be people who leave negative reviews. Exemplar has been there for me with…read morelast-minute walk-ins as well as setting me up with a PCP. They care. And they do a good job.

I have nothing but great things to say about the team who handled my prostatectomy last…read moreTuesday--Emily, Hannah, Gretchen, Jill, Dr Kenny, the robot, and probably many others I might not have met while anaesthetized. Recovery is going well and I thank you all for your caring and professionalism.

These people are engaged in unprofessional, unethical and illegal activities. My PCP will not…read morerespond to my concerns or several tests I paid for out of pocket that show I have risk/symptoms for serious illness. The more I complain the worse it gets. They must be held accountable!

When is an urgent care facility not actually an urgent care facility- that would be this joke of an…read moreoffice. 20 foot sign says urgent care, but you carry an injured person in and are told they requiring an appointment! This makes you just another doctors office. STOP THE BS and wasting people's time when they are in pain & need care. If anyone questions why hospital emergency rooms are used for non life threatening care- this office is one one of the reasons. Lying to the public and actually using a 20 foot neon sign to promote the lie, is rediculous and reprehensable. I will make sure everyone I know to take their business elsewhere. Clearly this is not a medical care provider that cares about people.

You "reserve" your spot online to guarantee spot to be seen. Then your force to sit another hour…read moreand half because they are so far behind. Why? Why make people reserve time knowing darn well your going to see anyone that walks through that door. Then ir staff gets an attitude when u ask what's taking so long.

Don't recommend. They told us if we came back to the same location to get the stitches removed then…read morewe wouldn't have a co-pay because removal is all part of the global billing for putting in the stitches. We drive 40 miles to have a rude receptionist tell us no and make us pay another co-pay. Waste of time and money when I could have waited 1 more day to have the doctor 2 blocks away take them out. Complete healthcare fraud just to get your money for a simple procedure.

im a runner and have been having a very irregular issue with my breathing while running. I came…read morehere to find what the issue was. But all they could do was prescribe me an inhaler I already have used which doesn't help. Waste of hundreds of dollars!! it was a shit show. dont come her unless you're willing to spend money to have a cold diagnosed or need a band aid. extreme disappointment

Avoid this clinic at all costs…read more From the moment I walked in, it was clear that patient care is not a priority here. The receptionist was shockingly rude, dismissive, and completely unhelpful. She acted like answering basic questions was an inconvenience and moved at an unreasonably slow pace despite the office being completely empty. An empty waiting room should have been a red flag--and after reading other reviews, it's obvious this place has a pattern of poor service. This was not a one-off bad day; it's how they operate. To make matters worse, they seem more focused on overcharging than actually helping patients. There was little to no effort to work with insurance, which feels intentional and predatory. If you value your time, money, and basic respect, go anywhere else. This clinic does not deserve your business.

BEWARE! Doctors Now has changed their business model and they now charge $125 for a visit for the…read moresame care! It's ridiculous! The sign posted in their office (not online when you make your appointment) "As part of our OFFICE POLICY patients with HDHPs who have not met their deductible may be asked to pay $125 AT TIME OF SERVICE AS AN ESTIMATED IN-PATIENT RESPONSIBILITY FOR IN-CLINIC VISITS." DN used to be great place to get care when I couldn't get an appointment with my family doctor or if I (or a family member) needed to see someone on a weekend. Next time I'm sick, I will be avoiding DN like the plague. The nurse and doctor were great. Dude at the front desk has clearly been scarred by the ire of people realizing the insane money grab...comes off as smug, but I'm sure he is the lucky guy who gets the brunt of the complaints.

Dr. Pelzer is a knowledgeable, patient and fun pediatrician. Our first child has been going for…read moreseveral years now since they were a newborn and we just started taking our second to him as well. He uses play to make our child feel comfortable with him while he's doing his checkups. Always listens to us and values our input as parents. Highly recommend him as a pediatrician.

The radiology department is a totally complete joke, they cannot seem to get orders that have been…read moresent to them from practices outside of Iowa Clinic correct, and then all the sudden they lose orders completely from other clinics, when asking for practices to move radiology orders completely to another radiology group They also mess that up and find out they didn't get pre-authorizations that they should have gotten weeks ago

Never any issues here with doctors or receptionists or nurses. Everyone has always been very…read morefriendly and attentive. I've always gotten honest and attentive care here and referrals and valid recommendations. It's why I continue to go here regularly. Jennifer G used to be located here, wonderful doctor. Barbara H is still here and does a great job as well. Just overall attentive and knowledgeable staff and as a woman I've also been comfortable here.

Best care and awesome doctors! Dr Al durrah is the always so kind and friendly. Their walk in hours…read moreare great for families!

See photo attached. Do not go if you need care! I had a procedure done. Had to wait over a month to…read morebegin to feel any relief... the cost out of pocket was too much for no relief. They call themselves pain management but offer none.

This is the best place I've ever went to for my pain. I can't recommend them more, especially Dr…read moresmith. I don't know where I'd be without them. Thank you! Jake Johnston