Had the best massage ever with Mike! He understands the muscles and applies the perfect pressure to…read morerelive tension stress and any areas of concern and soreness! Highly recommend him!!

Booked series of treatments (hairspa facial, body scrub and massage) for a friend and myself with…read moreVictoria and Danielle. Absolutely AMAZING! would definitely recommend the body scrub, never had anything like it. Very reasonable prices and they both were so kind. Don't hesitate to book!

Jen Fox is simply the best!…read more I first heard about Jen Fox in 2022 from a neighbor who raved about her work at Prana Spa in Key West, and it turned out to be one of the best tips I've ever received. I've been seeing her monthly ever since. Jen is simply extraordinary at what she does. Her skill, attention to detail, and genuine care for her clients set her apart from anyone else I've ever seen. What really tells the story? I was at a hair salon in Summerland Key -- about 25 miles north of Key West -- and overheard a woman recommending Jen to another salon guest. That kind of word-of-mouth reputation, spreading organically all the way up the Keys, says everything about Jen and her services! When Prana Spa closed, I followed Jen to her new location. She has built a loyal following of clients who will go out of their way to be in her chair, and for very good reason. If you're in Key West and looking for an aesthetician who is truly exceptional at her craft, go see Jen Fox. You'll leave relaxed and with glowing skin!

Woo - the facial experience with Jen is like floating up on a cloud it's so relaxing and such a…read morebeautiful experience! She is so knowledgeable about skin and health. Between the great products she uses, her technique and welcoming personality, she provides a top notch experienc. The extra plus is a face, neck, foot and arm massage along with the facial! Mmmmmmmm!

Ofy offers a variety of services, her quality of care is extremely important to her and it shows in…read moreevery way. from the moment she greets you to the time you leave she is very attentive to your needs. Ofy's vibe is like no other, she makes you feel loved and appreciated every visit. No matter what service you are looking for I would recommend scheduling a consultation with her and seeing for yourself what a wonderful person she is and what an incredible experience you will have.

this was a amazing experience from the quality of the product to the execution of the services. she…read moremade my skin glow!! the building itself looked new and her studio gave me such a good relaxing vibe. 12/10 recommend to everyone!

Laura is outstanding. She is kind, smart, and profesional and her fee is reasonable. I appreciated…read morethat she was always on time for my appointments and answered emails promptly. I was nervous at first, but Laura went out of her way to make me feel comfortable during the treatments. Her treatment room is cozy and clean with soothing music playing. I am happy with her work and my results.

We were there for our 25th anniversary and got a couples massage. The massage therapists were…read morefantastic. The facility itself is just okay. We weren't really given a lot of direction - just sort of pointed to the changing room and weren't told what to do once in there. I had to come back out and ask what I was supposed to do - like how to lock up my belongings. I came back the next day for what they call an express gel mani and pedi. At first, in their lighting it looked decent. Welp, I got out in the sunlight and my nails were a hot mess. As it turns out, the Nail Tech I had was very new. So new that I was her second customer EVER. That explained a lot. So, I called and asked if I could have them redone - they wanted me to come back and see the same tech. I thought about it and declined and they refunded me half.... Well, that night my nails started to chip - and - I had paid nearly (with tip) $200 for this...not even close to what I usually pay but I wanted to treat myself to an experience...well, I got one, but not the one I wanted. So, the next day - more chipping, I called back and requested a full refund. They reluctantly gave it to me with a bit of push-back. Sigh. Not the type of service I would expect from a Spa. Next time, I know better - go to my own salon at home prior to a vacation.

The positive and the negative of the pier house spa…read more The negative Me and my wife booked a room to stay at the spa side of the resort. The first room we checked in to had a vent problem with the AC and the bathroom looked nothing like the pictures when we booked. So we let management know we were unhappy especially for the price we payed. Management was helpful and happy to change out our room. The second room was what we paid room 210 on the spa side. BUT was not clean to our standards TV in the bathroom did not work. Tv remote controls were dirty The ceiling fans had so much dust you could see they have not been cleaned in months. When we pulled our blankets back on the bed are sheets had little yellow stains on them wonder what that was. The positive Great location you're right off the main Street and right around the corner from one of the best sunsets in the world. Great little private beach in the back of the resort Food was great at the bar by the beach staff was all very friendly.

everything was perfect. I brought my daughter for her first facial she's 13. They were so kind and…read moreexplained everything. We also did the soaking tub and I did a massage. All of the staff was friendly and. did amazing My husband was even able to hang out at the pool during our services

I booked a couples massage at SpaTerre for 9 AM on Monday, April 28th, as part of my 30th birthday…read morecelebration. Unfortunately, the night before, I experienced a sudden allergic reaction, likely due to something I ate at dinner. My face swelled up, and I developed severe eye irritation and drainage. Despite hoping the reaction would subside with medication, I woke up feeling worse and knew I wasn't in any condition to receive -- or enjoy -- a $375 massage. I was aware of SpaTerre's 24-hour cancellation policy and had a friend contact them by both phone and email as soon as it was clear I wouldn't be able to attend. The staff accepted the cancellation but informed us that a refund would not be possible due to the policy. Later, I followed up directly and explained the situation to the manager. I hoped for a spa credit or more flexibility, especially given the medical nature of the cancellation and the fact that I visit Key West regularly. Unfortunately, I was told the most they could offer was a discount on a future service. While I understand the need for cancellation policies, I was disappointed by the lack of flexibility or empathy in this situation. Emergencies happen, and I had hoped for a more compassionate response. For that reason, I'm hesitant to rebook with SpaTerre, even at a discounted rate.

We had a great time today with the service leaving happier than ever, best friendly service!…read moreEyebrows cleaned and wax!

Nice salon, nice people. Good nails!! Voted the best for Bubba award! This is our go to salon…read morewhile in Key West!!

I recently had the privilege of working with monica she is incredible, and I cannot express enough…read morehow transformative the experience has been for me. From the moment I stepped into their office, I felt a sense of warmth and comfort that instantly put me at ease. Her expertise and professionalism were evident from the start. She took the time to listen attentively to my concerns and goals and provided one of a kind feedback. I will not use anyone else. She is wonderful!