I can't tell you how loyal I am to Walgreens. Every time I go there for something I always end up…read morebuying something else because they know what their customers want. I was supposed to go in there to buy mayonnaise for my lunch sandwiches. However, somehow, Walgreens knew that I love the movie the nightmare before Christmas and they so happen to have a nice display of plushes. You know I had to buy a plush to take home. Although I spent a little more than I wanted, it was worth it. Plus, I got to use my reward points and I dropped $10 from my purchase. I truly love this Pharmacy *plus: coupon book!!

I am advising you not to do business with Walgreens. I have pancreatic cancer and need medicine to…read moreextend my life. My doctor sent a prescription for CREON, an expensive pancreatic drug. The order was made on Monday, May 4th. I was told the pills would be ordered that day...I got a text from Walgreens the next day (5th) saying the prescription was on hold -reviewing insurance, and no action is needed. On the 6th, since I desperately need this drug, I went to the store and talked to the pharmacist. She said someone from the upper echelon at Walgreens had randomly put the drug on hold because it said the medication must be taken with food. She said it was out of her hands didn't know when this would be resolved. Walgreens never told me who pulled this, or how to contact them, or their qualifications to override a veteran physician. They never even contacted Blue Cross, Blue Shield of North Carolina, about the insurance or coverage. I was referred to Walgreens by BCBS of NC because they were in network, and my drug was definitely covered. Blue Cross, Blue Shield representative tried to resolve this for me by calling the local Walgreens. She called them a bit before 12 noon and was put on hold. At 12 p.m., they said they were now closed and would have to call back after 1 p.m. So ask yourself before shopping there. "If I were terminal or someone in my family was, would I wait to pay this company a lot of money to do business?"

The staff at pharmacy are wonderful! My son didn't have insurance and I asked for good ex prices…read more. they re ran meds printed new labels and saved me money..

I had a bad customer service experience with a certain pharmacist, who works at CVS, today. I ask…read morethe pharmacist is she could tell me the name of the prescriptions I had on my file that I could refill. I don't know all the medication I got on file. The pharmacist didn't help me out at all, didn't even try. She put me on hold then hung up. I've called back & left 2 voice messages on their machine stating what happened & why I was upset. No one has called me back. I normally don't have problems with CVS, but today I did. I needed that pharmacist to help. After she hung up on me, I was upset after that, & still. I should of got her name for a better report.

They measured me for a "Drs. prescription support hose." I had to pay for 2 different sizes hoses…read morebecause of the swelling in my legs. They were so tight and uncomfortable they left marks on my thighs. I had to take them off after one day because of the pain. They would not refund my money or give me an exchange or a credit of some type. I also purchased a beach cover up and a wrap around bathing suit skirt as gifts. They were the wrong size. They would NOT exchange, give me a credit or a refund them either!!! My bill was around $90!!! SO BEWARE! The staff were very polite and helpful but I was not told there were no refunds, ect. On what I was purchasing. TGHNC

My son's pediatrician sent me to this pharmacy for a prescription for him and I went in and they…read moresaid that it would be done 30 minutes to an hour and they'd give me a call once it's done, ok fine. Two hours pass and they still haven't given me a call so I call them to find out that they're CLOSED. This is awful especially since my son needs his medicine and is in so much pain. If I could give this ZERO stars I would.

Today the pharmacy was slammed inside and at drive thru prob due to mass flu incidents. My…read morepharmacist picked up on an allergy to a med I haven't had in long time and I appreciate them being on top of things. I got new doc who didn't know of my allergy plus I had not had that med given to me in forever. Everything got worked out and they took good care of me today!

The pharmacy department has been 100% on all of my prescriptions. Customer service has been…read moreoutstanding, courteous, and professional. Great team of women in pharmacy. The staff inside are helpful and nice.

I understand being understaffed, but being straight up rude and taking it out on customers is truly…read moreinsane. I had a text message and email confirmation saying my prescription was ready and confirmation from my doctor that she sent it, but they couldn't find a single prescription. And I understand if they lost it, but there's no need to be rude. And this is not the first time I've seen the pharmacist treat people like this.

I only wish I could give this place zero stars. I've never had a pharmacist be rude to a few…read morepeople, including me and someone on the phone. The guy is absolutely unreal. Then there's the workers that seriously need to be fired ASAP. I could go on and on about this place. Hopefully the headquarters for CVS sees the reviews and will take action. Worst customer service in a pharmacy I've ever seen or experienced.

Pharmacist and support staff are VERY rude. I'm sure they're busy and overworked. However, I was a…read morenew customer who was forced to switch my prescriptions due to insurance reasons to CVS and I personally feel they could have at least been friendly.

This location is the best and Jesse is awesome. I have to say that they fill my prescription…read morepromptly and have the best customer service. Maybe this location needs to train the other two locations Gum Branch and the one by the mall they really need to improve their customer service skills and stop putting people on hold for hours!

The female pharmacist believes she can be rude to anybody because she is in charge, trying to talk…read moreabout hours that are presented online and getting told not to say that because it hasn't been that way in a long time. something completely inappropriate to do from behind a computer screen when not even in the conversation

I can't say enough about how wonderful Scott the head pharmacist is and the the drug store is. I…read morehave NEVER had a pharmacy or pharmacist take such special care and concern of a customer. Scott has checked insurance that would help me better. He goes out of his way to help me regarding prescriptions. All of his employees are ready to help and always curious and polite. I go by several pharmacies to get to Realo and I'm happy to do it. If I'm to sick to pick up my drugs they will go out of there way to see I get mine delivered. They are truly blessed and Scott is on top. If rewards are issued than Scott and his staff deserve it.

I love Johnson Drugs. It really is Jacksonville's hidden gem. I brought my husbands prescription in…read moreto get filled. The pharmacy staff was amazing. They made the process so easy. My husbands medication was not in stock so they had to order it. The pharmacist personally called to keep me updated. Fantastic customer service, fantastic employees, fantastic experience. I have found our new pharmacy!

Great place, very knowledgeable staff. Caring people that took the time to answer all my questions…read morewithout rushing us . Can't say enough about them .

What has happened to this walgreens 3069 Richland's hwy. I use too tell everyone I love this store…read more I have put in my meds and waited and waited just to drive to the store and be told we can't get it. If you have that information for a week or so and you don't at lease call the doctor or at lease your customer and tell the we can't get it you need more help or you don't care. This has happened before and different customers. Please get back to where you were. Maybe bad management change idk?

Long waits in drive thru, meds have to be ordered by pharmacy which takes 2 days or more to be…read moreready for pick up and there is a problem nine times out of ten with an order.