I am advising you not to do business with Walgreens. I have pancreatic cancer and need medicine to…read moreextend my life. My doctor sent a prescription for CREON, an expensive pancreatic drug. The order was made on Monday, May 4th. I was told the pills would be ordered that day...I got a text from Walgreens the next day (5th) saying the prescription was on hold -reviewing insurance, and no action is needed. On the 6th, since I desperately need this drug, I went to the store and talked to the pharmacist. She said someone from the upper echelon at Walgreens had randomly put the drug on hold because it said the medication must be taken with food. She said it was out of her hands didn't know when this would be resolved. Walgreens never told me who pulled this, or how to contact them, or their qualifications to override a veteran physician. They never even contacted Blue Cross, Blue Shield of North Carolina, about the insurance or coverage. I was referred to Walgreens by BCBS of NC because they were in network, and my drug was definitely covered. Blue Cross, Blue Shield representative tried to resolve this for me by calling the local Walgreens. She called them a bit before 12 noon and was put on hold. At 12 p.m., they said they were now closed and would have to call back after 1 p.m. So ask yourself before shopping there. "If I were terminal or someone in my family was, would I wait to pay this company a lot of money to do business?"

It can take hours or days to fill your prescription, even when they have supplies available, not…read moreincluding potential delays if an item is out of stock.

Really happy with this Pharmacy it's more or less like a family type atmosphere where they get to…read moreknow the customers on a personal level so they know more about them and what their medical needs are they always take care of me very well as far as watching out for my refills and calling my doctor and letting them know that I may need refill filled before I go there and find out I have none and then have to call my doctor all that becomes hectic I'm so happy but these guys do such a great job in the staff is very friendly they make it easy for people that have to take medicine because it's not always hard to keep up with dates and all that stuff when it comes to your medicine on different dates and they always don't have a problem informing me when I call what day is what and how many refills I have and if I need some to call the doctor for me just all-around great people great place to go I wish they were open on Sunday but it sure beats going to CVS or Walgreens and the price is tremendously different on the stuff that you do pay cash for great prices great staff recommend this place for all your pharmaceutical needs absolutely.

This is my favorite little pharmacy. It's got that mom and Pop feel, along with being stocked with…read moretons of medical supplies, vitamins, creams, etc, I love how they have basically everything there for $1.Home goods like hand & dish soap, combs, hair gel, personal hygiene, toothbrushes, alcohol wipes, makeup remover wipes, Tupperware, its fun to look and shop for what you may need while you wait. The entire staff is soooo friendly, they know you by name, they go the extra Mile, many times they've stayed past closing to get my scripts filled, they always compliment you, and ask you about your day, your husband, or whatever was going on the last time you were in. I love that type of service and you just don't find it anymore! I love chatting with the ladies in there! They always call me by name; suggest cheaper alternatives, and help me get down to the lowest price since I lost my insurance. They're prices can't be beat, and they usually can take good rx, one of my scripts at Walgreens with the goodrx discount is $120, at doctors park it's $60. I fill all my meds here, for the service and the unbeatable prices! I highly suggest this pharmacy, the generics work just as well, cost less than half as much, and they also have a multitude of other items at deep discounts. Thanks for being so great y'all. ;)

Staff at this Walmart is usually pleasant and quick ! Only once in a while you experience…read moreunpleasant workers but that's on the rarer side IMO, this town has great people. I finally got to try the Walmart bakery for a custom heart cake. The man that took my custom order said he wasn't sure if the decorator would be able to execute it but he/she did amazing! When I came to pick it up around 9:40PM I was told if I arrived a bit later i would've missed them, but I checked beforehand and bakery hours state they close at 11PM? So not sure if hours are accurate. I got a 10 inch cake for $24, it's a steal. So yummy and the cake wasn't dry at all!! I would definitely recommend, their team is talented.

2 days in a row, we ordered online from this Walmart today before 3:00. Both days our order was…read moredelayed AFTER given a delivery time. After 2 delay notices today, the last 1 at 9:00 p.m. we were informed it will be "sometime tomorrow". That was my kids dinner. This is the 2nd time in 2 days we've had to go without because of this Walmart. My daughter has the only car at work, or I could go myself. This is why we depends on delivery. We ended up having to cancel our order last night, so we did without yesterday too. This Walmart is unreliable and doesn't care about anything but the all mighty buck. Never going back. I'll drive clear across town to go to the other Super Walmart. Avoid this Walmart on Marine Blvd. in Jacksonville, N.C. if at all possible.

They measured me for a "Drs. prescription support hose." I had to pay for 2 different sizes hoses…read morebecause of the swelling in my legs. They were so tight and uncomfortable they left marks on my thighs. I had to take them off after one day because of the pain. They would not refund my money or give me an exchange or a credit of some type. I also purchased a beach cover up and a wrap around bathing suit skirt as gifts. They were the wrong size. They would NOT exchange, give me a credit or a refund them either!!! My bill was around $90!!! SO BEWARE! The staff were very polite and helpful but I was not told there were no refunds, ect. On what I was purchasing. TGHNC

My son's pediatrician sent me to this pharmacy for a prescription for him and I went in and they…read moresaid that it would be done 30 minutes to an hour and they'd give me a call once it's done, ok fine. Two hours pass and they still haven't given me a call so I call them to find out that they're CLOSED. This is awful especially since my son needs his medicine and is in so much pain. If I could give this ZERO stars I would.

Pharmacists and support staff are very helpful and attentive. They are aware of the laws and…read moreservice people accordingly. They are always very busy when I arrive at this location. They really try hard to service and please everyone. It can be difficult for them when customers get impatient or rude with them.

Pharmacist and support staff are VERY rude. I'm sure they're busy and overworked. However, I was a…read morenew customer who was forced to switch my prescriptions due to insurance reasons to CVS and I personally feel they could have at least been friendly.

I love Johnson Drugs. It really is Jacksonville's hidden gem. I brought my husbands prescription in…read moreto get filled. The pharmacy staff was amazing. They made the process so easy. My husbands medication was not in stock so they had to order it. The pharmacist personally called to keep me updated. Fantastic customer service, fantastic employees, fantastic experience. I have found our new pharmacy!

Great place, very knowledgeable staff. Caring people that took the time to answer all my questions…read morewithout rushing us . Can't say enough about them .

Today the pharmacy was slammed inside and at drive thru prob due to mass flu incidents. My…read morepharmacist picked up on an allergy to a med I haven't had in long time and I appreciate them being on top of things. I got new doc who didn't know of my allergy plus I had not had that med given to me in forever. Everything got worked out and they took good care of me today!

Employee decided to keep me waiting while he sat in the back. I was there to pick up photos and the…read morelady up front was unable to do it, and she called for the "guy in the back" to come up and help. I waited 20min and he never showed up.

The female pharmacist believes she can be rude to anybody because she is in charge, trying to talk…read moreabout hours that are presented online and getting told not to say that because it hasn't been that way in a long time. something completely inappropriate to do from behind a computer screen when not even in the conversation

I can't say enough about how wonderful Scott the head pharmacist is and the the drug store is. I…read morehave NEVER had a pharmacy or pharmacist take such special care and concern of a customer. Scott has checked insurance that would help me better. He goes out of his way to help me regarding prescriptions. All of his employees are ready to help and always curious and polite. I go by several pharmacies to get to Realo and I'm happy to do it. If I'm to sick to pick up my drugs they will go out of there way to see I get mine delivered. They are truly blessed and Scott is on top. If rewards are issued than Scott and his staff deserve it.

WORST experience of my life! I came in to get a prescription filled on October 23rd around 10am or…read moreso, my insurance needed a prior approval so I paid for it 123 and change, they informed me the prior approval date needed to be for the date of paying for it which would be October 23, so my drs office did so, it was all fixed a week or so afterwards, my boyfriends parents paid with their debit card so the pharmacy said I could get it the 15th or 30th of November so I said the 15th, I checked a few days before the 15th to see how it was, and they stated, "we are waiting on the owner (male), (he owns multiple Johnsons drugs stores) to sign off on the check." Which in return, is certainly understandable. I called today November 18th, 2019 to see what is going on. Cathy/Kathy however you spell the representatives name mentioned around 8:30am the computers were down, and the owner had been to the store already, but since the check wasn't printed out. (Which I could have sworn a rep/pharmacy tech told me it was cut Friday, but they'd call be back when it was done, and they NEVER called me to inform me it was ready or wasn't ready). I called again today around 12:09pm, Cathy/Kathy informed me that the owner wasn't able to sign off because of the computers being down. I informed her (kathy/cathy) I'm frustrated, and hoping to get this $123 & change to pay for my sons prescription which she refrained to sympathize, and she seems to be getting aggravated from me calling to see what's going on with the check, she begins to state I am wasting her time, so I ask her when she believes the owner may be back, she is unaware which is understood, she then states well he has multiple stores with about 15 million dollars in networth I'm assuming to deal with they can't just focus on one person/check (not sure where she was getting at, at this). I then inform her I am going to write a yelp review pertaining to this matter/experience so I ask for the owners name, and she REFUSES to give me the information. I ask how to spell her name, and her WORD verbatim is, "its however you think it's spelled." I understand this company is working for an owner, but when an individual is concerned, or at this point upset this was VERY UNPROFESSIONAL to say. I know this could have been handled better. I now am reaching out to a Paralegal to get the owners information so I can inform him of such matter/issue. I did mention I will be calling again to get an update regarding the check. She then hung up on me! Another thing she mentioned is the check can be held 30 days by law from the 15th. Because that's when they write it. Cathy/Kathy kept insinuating I believe that I wanted her to sign it or something which is NOT what I wanted, I just wanted to know WHY the pharmacy informed me that the check will be wrote out on the 15th which may or may not have been done on said day, and supposedly computer issues today which was the 18th of November and the owner he was in there, but failed to sign off because of issues with the computer system. I understand that. I just want to know why they say a certain date and DIDN'T do it on said date! Also, the TERRIBLE customer service. After I receive this check, I will be in touch with the owner rather it be a phone call, email, or in person etc. I may even contact the BBB for this. I'm so frustrated. Hope anyone else whom of which needs a reimbursement does NOT encounter the same issue I did.