I dropped it off as agreed on a Friday Morning to fix three issues and change the oil. Never…read morereceived a call, so I called around 6-7 and picked it up from the gas attendant. Paperwork says they only changed oil and a blower resistor. Still blows cold air, just a little harder now, and other two issues were not addressed. Later discovered they FAILED TO REPLACE THE RADIATOR CAP!! Called on Monday and left a message. It has been weeks and no one has called back.

I had to have an oil cooler assembly replaced on my Jeep. It is a common issue with the Pentastar…read more3.6 engine Chrysler uses in most of its lineup. The oil cooler will begin to leak oil. Replacing it requires taking apart lots of stuff. More than I feel comfortable with. So I had these guys do it for me. They did a good job. While it was there I asked them to see if they could see a reason why my brakes were dragging on one side after I did the brakes a few days earlier. The greased then and made sure they were moving freely and didn't charge me for it. They were knowledgeable about each problem I threw at them and made easy work of it.

Definitely the best place to bring your car in Mora, whether it's an oil change or a complex…read morerepair. Aaron, the owner is awesome and cares about his customers. I'm not good at keeping up with oil changes, but thanks to Aaron, I get a text every three months or so to remind me. They even go out of their way to pick up my car and drop it back off. I'm a single woman and I have been scammed by plenty of repair shops. Hohns has never tried to sell me parts I didn't need. Their prices are unbeatable. I have and will continue to recommend them to everyone.

Hit a skunk on the freeway...took no time at all to get the car looked at, parts ordered and…read moreinstalled...plus a front end alignment. Personal service all the way. I would highly recommend this place!

I brought my van to Always Automotive this fall because it developed a misfire over 60 mph. I left…read moreit that day with a 100% smooth idle, no other symptoms. They replaced coil pack #5 (the misfire), installed all-new spark plugs -- I had said yes, but asked them to check first because I was almost sure they had been done the previous summer. That's on me for not calling my ex-husband (a mechanic who had done all previous work on my van) to confirm. He had replaced them with platinum Champions, but they still swapped them for cheap ones. They also found a leaky transmission line and a few other small things -- total was $1,200. When I picked it up the next day, it immediately started shuddering while stopped, RPMs shooting up with my foot on the brake. I called and was told that was normal after a computer reset and to wait 30-50 miles. But it continued the whole time -- hesitations, no acceleration, gas mileage dropped from 20+ MPG to 14. When I brought it back the first time, I asked if it could be an air leak. They said no, they tested for that after finishing. They just reset the computer again. Still no improvement. It got worse. I called my mechanic ex-husband to listen -- he said it sounded like an air leak. I brought it back a second time and left it for a few hours. They "tested vacuum lines again" and rechecked their work. Told me nothing was wrong. I was then told I was "overly sensitive," or it was because I used the A/C in the cold... I was told over and over that I must've broken something else -- a secondary issue they couldn't find. Shane told me to "drive it until it breaks" and "call if it got worse." It only got worse. I called, they said drop it off. I brought a 15-second video. Shane glanced at it and refused to watch it, raised his voice, said he knew exactly what was wrong with that vehicle. I started crying at some point. He said, "I'm not trying to be an asshole"--but if you have to say that, maybe you are. He then insisted I take the courtesy car even though I said no multiple times, and told me he'd call in a few hours. I didn't hear from him the rest of the day, or the next day. On day 3 around 1pm, he called saying he needed the courtesy car "now." ASAP I was so uncomfortable to go back I got a guy friend to go with and recorded the conversation. Shane was magically polite. Said he rechecked all of his shops work -- except opening the intake again. Told me that if the next shop found the problem and it was his fault, he'd gladly pay the bill. (I have this recorded.) But it drove exactly the same. My friend and I called again -- his wife said they "wiped their hands of me and my vehicle," and again said they'd pay the bill if it turned out to be something caused by them -- but they were confident it wasn't. Mind you, they Did not answer my calls, I had to use another phone to call. So I took my car to Langness Ent. They called laughing Within 20 minutes, they found the issue: a damaged vacuum line with 3 out of 4 internal wires broken -- one wide open. It was clearly damaged during dis and/or reassembly.I understand and expect things to break on an older car I don't care and wouldn't have-- but it was obviously caused during the repair. They had claimed to test it multiple times. I would've gladly paid to fix it if they had found it. The damage was there the moment I left their lot and just got worse. My car has never driven the same -- months of poor air/fuel ratio did a number on it and caused a tick. **I called nobody answered and I left a voicemail. Asking them to call me before I made a review.. Shane called. I didn't ask them to pay the $130 I simply told him what the problem had been-- I just wanted acknowledgment and basic respect. Instead, Shane got pissy and claimed he "went above and beyond" by checking it three times and loaning me a car (That I tried to refuse multiple times) He asked if I was threatening his business, then said he didn't care if I left a bad review because "people know him," and that he wasn't going to "kiss my ass." (Thats recorded) I do not recommend

Came here for an oil change and had them take a look over the car. I had questions about if I…read moreneeded an alignment or wheel bearing and I had questions about my struts. The shop staff are super friendly. I absolutely am in love with the staffs dog, Lou. He is the sweetest boy ever!! The shop is super nice inside and the waiting chairs are comfortable and nice. Very clean place. Highly recommend. The inside of the building is beautiful, and the woodworking is very pleasing to the eyes. I am beyond happy with my experience here. 5/5 stars.

I have always gotten great service at A & W Automotive in Isanti, MN…read more Always good work, and fair prices. Since I have health issues they came and picked up my van and brought it back when it was complete, they even brought my garbage cans back up to the house. Thanks A & W for your kindness. ​

I could not be happier with the quality of work, responsiveness, and value I received from A&W Auto…read moreRepair. I was a first-time customer, called them up, and was able to drop off my vehicle that day to be worked on. They kept me in the loop the entire way, and the bill was easy to understand and very fairly priced. I was so happy that I dropped off another vehicle and had work done on that at the same time. Both vehicles are back on the road with all the issues worked out. I highly recommend A&W Auto Repair and will use them again when needed!!!

Rented a car here while I was in town (I'm from out of state) and I had a great a experience! They…read morecurrently have two cars for rent, we rented their Mazda ($55 a day I believe, great deal). Unfortunately for us, the same day we took it out we got a small dint on the windshield from a pebble so I called them immediately to inform them of what happened and they were great about it! We went back to return a few days later and they decided not to charge us for it and took care of it themselves. Highly recommend if you're looking for a car rental in the area!

Wow! We had a car breakdown this past weekend, on a Thursday, and Nancy and Keith went above and…read morebeyond by "saving the day" and offering us a rental vehicle for the weekend! They were so friendly, helpful and kind. I can't say enough about their willingness to help us and we had a wonderful weekend with friends up north after all! Thank you Nancy and Keith. Stars of Pine city

These guys are great. Speedy service, quality work. I used to go to Jiffy Lune and they are fine…read more But these guys are local. Will give them the work moving forward. Thanks!

First time customer. Great service and very friendly staff. Honest guys it seems. I appreciate them…read morechecking out more than they had too to make sure my car was safe to drive.

I have had many repairs there on my truck. Good friendly mechanics. Great with diagnostics and…read morerepairs. They do not try to upsell.

I brought my car in to get a new belt and was told it only needed to be tightened. He also checked…read moremy exhaust, even though I didn't have an appt for that, and replaced and tightened bolts. For WAY less than what any another shop would charge at a minimum shop rate. Been here before and will be back!!

I had a great experience with them today (Saturday afternoon)…read more They were prepared and have a great team to support you. They answer their phone, know you are in a hurry and take time for you to see what they can do to help.

I had car trouble near Isanti on Saturday afternoon. When I dialed their number, Abe answered on…read morethe first ring and invited us to come by for help. When we arrived, Abe had a technician come out who immediately figured-out what was wrong and then brought the car in the shop to fix it. We were back on the road in a short matter of time. It is great to have service like this anytime but is especially great when it is on Saturday. They are very knowledge here and have a great team. Thank you North Star Auto Isanti.