This was my first experience with this company. I was recommended to them by my mechanic. Since I…read moredidn't know all the details of the problem, they asked if they could call the mechanic to find out what was wrong with my truck. They called right away and found out what was wrong, and then gave me a quote. Since the owners were so helpful, I scheduled some other work that needed to be done. I got my truck back when they said it would be done and it was cleaner than when I brought it in. The cool thing was, I even got a thank you card. To me, the small things matter! Ray's auto body took great care of me and gave me a great price too. Make sure you go to Ray's, you won't be sorry!!

Great quality, service and price. Don fixed two of our cars last month and the body work and paint…read morejob was flawless. They have a new customer for life.

Absolutely ridiculous prices. My car was there 12 hours and they charged me $628 to get it back. It…read morewas a 9 mile tow. My receipt broke down into $125 for the hook up. Which is understandable. Then $182 for a 9 mile tow. That's $20 a mile. Plus $200 for after hours tow. Its a 24/7 business. How u gonna charge after hours? Especially when i didnt request the tow. And then $100 for a "gate fee" plus they charge $100 a day for storage. I called around everyone else would have charged me $350 with a $30 per day storage fee. What a joke. ​

Had a great experience with these guys. Well, they made a bad situation into a very tolerable one…read more They were fast, friendly, knowledgeable and very affordable! My boat trailer broke down, literally broke, while traveling on I35 on my way home from fishing up north. They got me off the interstate and then fixed my trailer right away. Above and beyond service! I would recommend Keiths towing and service to everyone. Wishing I lived closer, they would have a customer for life! Thank you Keith and your team!!

Pathetic and out to make a buck. I have worked with several shops in two, and twice, since my go-to…read more(Hy-Tech) has been booked out (probably because they treat their customers well), I've had to bring my car to Chapman's. Whereas Hy-Tech stands by their work (I've bought tires from them, one with a leak, which they replaced for free.), Chapman's trumps up charges, even when they provided no fruitful results. In Feb 2025, I called Hy-Tech with a P2647 code and faltering power on my Honda CRV 2009. Hy-Tech was busy, but gave some helpful suggestions to look into (VVT solenoid). When I brought the vehicle to Chapman's, they called after a few hours claiming that my issues were related to a recurring P0420 code (a recurring code on this vehicle) and tried to sell me the very expensive and relatively useless job of new catalytic converters. Tried to impress me with the diligence and extensive scanning with their diagnostics scanner, but failed to give any better suggestion than new cats, while even admitting that that was probably not the true problem and the small amount of oil burnt might likely foul the new cats anyway, rendering the whole fix useless. And they "were not able to replicate the faltering". Stupidly, I paid the $250 fee for failed diagnostics over the phone without asking for a price breakdown. When I picked up the vehicle after hours, the receipt showed $120 for Diagnostics, and $130 for the complete list of codes found (Air bag sensors, abnormal door lock voltages, etc.) MAYBE I would have wanted that information if I was driving a 2025 brand new vehicle, but not a 16 year old beater at 300,000 miles with an obvious and very specific issue. DON'T GO HERE. WASTE OF MONEY FOR INEXPERIENCED SERVICE THAT DOESN'T CARE FOR ITS CUSTOMERS.

Very friendly staff with great service. Great communication. They know their stuff and are totally…read morewilling to work with you in regards as to what and how to get you on your way to going back down the road.

They refused to do service for a simple oil change and coolant flush after I had made an…read moreappointment for my day off. Owner was rude and abusive when I couldn't drop my vehicle off as I elected to wait while the work was supposed to be done. I will never do business with this establishment ever again and warn others of their shortcomings and incompetence.

The guys at Quality Car Care in Cambridge do a great job taking care of my vehicles oil changes and…read moretire rotations! I've always had a great experience. Highly recommend!

Most trusted service shop I have ever experienced. Have had about eight vehicles serviced by Randy…read moreover last 20 years or so and has always been my go to. Has always given solid advice on what to fix and even don't fix and get rid of said vehicle. Princeton area: you are lucky to have this shop in town!

High quality service and a detailed video, showing the problem and the fix! I appreciate Randy,…read moretaking the time to explain the fix and highlighting potential concerns for the future. I highly recommend Randy and his team!

Rented a car here while I was in town (I'm from out of state) and I had a great a experience! They…read morecurrently have two cars for rent, we rented their Mazda ($55 a day I believe, great deal). Unfortunately for us, the same day we took it out we got a small dint on the windshield from a pebble so I called them immediately to inform them of what happened and they were great about it! We went back to return a few days later and they decided not to charge us for it and took care of it themselves. Highly recommend if you're looking for a car rental in the area!

Wow! We had a car breakdown this past weekend, on a Thursday, and Nancy and Keith went above and…read morebeyond by "saving the day" and offering us a rental vehicle for the weekend! They were so friendly, helpful and kind. I can't say enough about their willingness to help us and we had a wonderful weekend with friends up north after all! Thank you Nancy and Keith. Stars of Pine city

These guys are super nice and efficient, they fixed my truck box and took out a couple dents in…read moreless than a week. Id highly recommend them, they're the best!

I have had the worst luck since buying my current vehicle. Door dings, rear ended twice while the…read morecar was parked with no one in it and I hit a deer on the way home from work sometime last week. Larson's has done the work for me twice now. One was about a year ago after someone ran into it with a forklift at work and I just returned from picking it up after the deer hit. I could go on and on about craftsmanship but I don't have a clue what it takes. All I can tell you (and all I really care about) is that after they are done everything looks as new. Unless you know the car before you wouldn't be able to tell where any work was done. Sheet metal, paint, etc. looks flawless. The service is as good as the work and very friendly as well. Free loaner on both occasions, work was completed in a very reasonable amount of time, they inform you of any possible savings to be had and they pass them on to you. My non damaged headlight was faded and burned out prior to hitting the deer. They polished it to match the new one and did what they could to get it working (ended up being a module). I had painted the grill to match the vehicle, again they replicated that as well after calling to see what I used. The car was cleaned and vacuumed as well even though all work was exterior.... everything at no charge. It's my body shop of choice and will recommend them to anyone needing work done.

They were attentive to my needs and professional in their duties. I felt welcome as soon as I…read morewalked in the door. We discussed the repair plan in detail and offered sound advice how to proceed. I don't think you will find that level of caring communication many places. My experience was positive, and the way I was treated with professional and caring service ensured I will always speak to these folks when I need mechanical services. I found a place I can trust, and I think anyone who walks through their door will see what I am talking about right away. They took really good care of me, and they will do the same for you. Est Cruz

First impression, Wow! Can a mechanic shop be beautiful?! Awesome, meticulously well kept business…read more Makes me comfortable leaving my car with them knowing they care about the appearance and cleanliness of their business and will do the same with my vehicle. Reasonable scheduling times! Jen the service advisor was pleasant and knowledgeable while talking on the phone, scheduling and in person when dropping off my vehicle. Briefly used the waiting area and enjoyed a cup of coffee. Great prices on hourly service rate for import cars. Got my car back in a reasonable time and they took care of all my maintenance needs and let me know what things could wait and what was priority.