Had a fantastic experience with this shop. I went in with a diagnosis from another shop that…read morewanted to charge me $700 to replace my alternator. Turns out it wasn't my alternator at all, it was some pulley and belt making my driving miserable. They fixed it for 120$. They could have very easily pulled a fast one on me since I was sure of the problem, but didnt. Great shop. Thank you (also shame to the two people that posted the same bad review for a small business- I went to the woman's profile and Shes Yelp friends with the man who also posted a bad review about their phone experience and not the quality of work. The person who answers the phone did ask my make and model and engine size off the bat. Not a big deal. )

Rude! Not worth it. I would have loved to give them a good rating but when we called we got…read morerudeness and attitude. We were looking for a place for starter replacement as our usual place is backed up for another week. When the guy answered, we started to tell him the issue and then he said "what's the make and model?" We started to tell him when he said "you've got to tell me, I'm not a mind reader!" WOW! We just hung up because if he couldn't even answer a question over the phone, I doubt he'd be very pleasant when we were in for repairs. We will take our business elsewhere. I can't recommend their work because we didn't make it that far.

What an amazing experience today! Ordered a new serpentine belt last night and went to pick it up…read moretoday. I asked the associate Alex if he knew any one that could put it on for me. He helped take off the old one and put in the new for me perfectly and fast too! Thank you so much for helping me today through the heat and tight spaces.

Most of the workers are very nice, I go in often I thought maybe she was having a rough day when…read moreshe spoke to me but no, Kim has an attitude every time I speak to her on the phone

had both my catalytic converters stolen off my van while I was getting parts manager didn't care…read moreand said it happens all the time go to USA auto your car will be safe in the parking lot

Been coming to your store since you opened bought six batteries also one just for my truck in…read moreNovember the other one near the end of August I just wanted an exchange because the battery was bad I put a hole 10 miles on a vehicle because it sits in my lot and I started every other day Istop there twice and then they told me to call Jessica which I did three times never returned my call they only offered me 10% off a replacement that's a slap in the face a whole 6 $7 the battery was junk to begin with I should have took it back right away because it had a slow start like I said I've been shopping there for years a loyal customer I'll be going to Earl's battery for now on only a year warranty and I know they're the same batteries alls I wanted was a simple replacement would have been Fair it was only 3 weeks out of warranty and I swear to God I put a whole 10 miles on the truck

Navetta Auto Part have been at this location and servicing customer for many years. They are honest…read moreand look out for the customer. They do not sell you more than what you need, just what you need for your vehicle repair.

From the owner: Nevetta Auto Parts, located in Eastpointe, MI, has been a trusted provider of quality automobile…read moreparts and supplies since 1963. With decades of experience, they are dedicated to offering a wide selection of reliable parts and excellent customer service to meet all your automotive needs. Visit Nevetta Auto Parts and experience the expertise and commitment that have made them a staple in the community for generations.

Been coming here,Jezz,30 years,always had the part,never any issues. Of course the phone answer…read morepeople are busy,they are selling "used" parts. Do they know the parts you're getting? No,you inspect it,they have multiples.

Customer service is lousy and rude, typical trash yard. They jack prices and sell s**t!!!read more

Most of the reviews here are incredibly old and the score is really not accurate. Everyone in here…read moreis so incredibly kind and helpful, my favorite location to go to. I've been in this store many many times in the last 3 years for a few different vehicles and each and everytime I am well taken care of, the current employees have a great attitude and are knowledgeable for all the issues I needed product for

Service is slow, staff cant produce proper return policy information, all they can tell you is that…read moreis on the back of the receipt and the receipt states item with original packaging, with this reciept. Except when you buy electrical items and take them back to you car and plug them in and it still does not work then you try to return it and they tell you that they don't except the "plugged in item back". Good luck trying to get a hold of the regional offices to try to talk to someone there after following the prompts on the phone its gave me the regional office number as 000-000-0000. Wost return policy ever, I will never shop there again and strongly recommend everyone else to think twice about it also.

You go into the establishment, state your problem. The staff will help or fix the problem. I needed…read morea new battery so I purchased 1. Not only the auto part specialist replaced my battery, he disposed of my old one. Free of charge..

Real friendly and very helpful. I also found something out in dealing with them on how to save 20%…read moreby calling 877-873-0892 and using the following code:CC20. Next tell them you want to pick the item up locally and that's it. Yes it's a lot to do but if you're spending $100 you only pay $80 for 10 minutes of your time. Also if you're a little friendly on the phone ask a few questions you may get a bigger discount. And no, the advance staff didn't give the code and # a customer did.

George and his crew have been helping with our family autos for the last 30 years. Providing…read morereasonably priced auto parts and even installing if the part is straightforward with a look under the hood. Very nice men

I discovered George's Discount Auto Parts about a year ago and wished I would have found them…read moresooner. Prices are much less than the Auto Zone and, as a woman patron, I welcome their advice. They have also installed head light bulbs and air conditioning coolant for me. I highly recommend.

Had some massive odd spots on rear door and back panel of a suv lease. Someone else tried to rub it…read moreout - only made it worse. Showed up- no appointment and Steve - the owner- dropped what he was doing and 20 minutes later,with some fair pricing- car looked brand new. Was really impressed!

My son spent $1,800 here getting his Honda repaired last October after a small side swipe with a…read moreparked car. The repair was done well. The plastic cover under his car came loose with time and when my son called back to schedule an appointment the owner Steve was very rude and told him that he doesn't have time (for something that small). He hung up on my son twice. I am very very shocked. I guess some people only are nice when the repair is over a certain dollar amount. My son is 18 yrs old and works hard for his money. He was very hurt by this. Do better by our youth and your customers!