Navetta Auto Part have been at this location and servicing customer for many years. They are honest…read moreand look out for the customer. They do not sell you more than what you need, just what you need for your vehicle repair.

From the owner: Nevetta Auto Parts, located in Eastpointe, MI, has been a trusted provider of quality automobile…read moreparts and supplies since 1963. With decades of experience, they are dedicated to offering a wide selection of reliable parts and excellent customer service to meet all your automotive needs. Visit Nevetta Auto Parts and experience the expertise and commitment that have made them a staple in the community for generations.

Most of the reviews here are incredibly old and the score is really not accurate. Everyone in here…read moreis so incredibly kind and helpful, my favorite location to go to. I've been in this store many many times in the last 3 years for a few different vehicles and each and everytime I am well taken care of, the current employees have a great attitude and are knowledgeable for all the issues I needed product for

Service is slow, staff cant produce proper return policy information, all they can tell you is that…read moreis on the back of the receipt and the receipt states item with original packaging, with this reciept. Except when you buy electrical items and take them back to you car and plug them in and it still does not work then you try to return it and they tell you that they don't except the "plugged in item back". Good luck trying to get a hold of the regional offices to try to talk to someone there after following the prompts on the phone its gave me the regional office number as 000-000-0000. Wost return policy ever, I will never shop there again and strongly recommend everyone else to think twice about it also.

I have been coming here for over 20 years. I will NOT be returning I made an appointment for an oil…read morechange 5 days in advance. When I arrived I was told it would take 2 hours. For just an oil change. After 2 and 1/2 hours I checked and was told they hadn't started it yet. It would take at least another hour. It took almost 4 hours for an oil change for which I had an appointment. The car is now dripping, I am hoping it stops.

I don't know why most tire places are closed on Sunday. Pep Boys is one of two places in the area…read morethat is open on Sundays. But, my first stop was to Firestone Tire, a few miles up the road. It seems that I was wearing my ring of invisibility when I went there, because I stood there for 15 minutes while the manager answered the phone twice, kept on typing, and didn't acknowledge me even once. When I finally got her attention, she said I would have to leave my car until the end of the day (6 hours!) for a tire change. What a night and day difference between Firestone and Pep Boys. I was greeted within a minute of walking in. I was told I would be next in line to get my tire worked on. Blaise first told me about the low price tires, rather than steering me to the most expensive ones. Then, he walked me over to the tire rack to see what the tread looked and felt like. Impressive. I got one of the Kelly tires, which was high quality and about $100 installed. And, it was fast! I'm not kidding: there was about half an hour from the time I walked in the door to the time I left with a new tire on my car. And, since it's Pep Boys, it's also a fully stocked (and surprisingly clean) auto parts store. I'll definitely come back for my tire needs, but the massive selection of parts means I'll be back again for more mundane things, too.

I discovered George's Discount Auto Parts about a year ago and wished I would have found them…read moresooner. Prices are much less than the Auto Zone and, as a woman patron, I welcome their advice. They have also installed head light bulbs and air conditioning coolant for me. I highly recommend.

Helpful and knowledgeable. If they don't have what you need, they'll offer to order or send you to…read morethe right place. Old school in the best possible way.

The new store manager jermaine was very rude to customers in lobby and on the phone , when it was…read moremy turn for help he took his sweet time dawdled around for nearly 10 mins then finally asked what I need rudely mind you there was nobody else in the store , he also never told me how long the warranty is before buying parts and wouldn't let me return the new parts he sold to get the life time warranty! I guess it was too much for him to process. He then gave me the excuse of you have to wait 24 hours when I paid cash , very unprofessional definitely not going to cut it!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Donna did an amazing job with my gift that I'm blessed to have!! I'm happy and will send anyone…read morelooking to get a car/suv/whatever style vehicle her way(as well as future purchases for myself&family)! I knw the process takes time but when we were in and out in record-processing time, trust me, we were!!! Thank you so much Donna!!!!!

Bought a truck from them, used, one year ago. It has been in the shop for 4 months with a broken…read moretransmission. The truck had 60k miles and is a 2021. Was also told it was non smoker car but the first summer you could tell it was not. Not helpful service department that told me I could no longer bring the truck there for service ( I have the voicemail stating that). Even though my warranty ran through them. Avoid and find another dealer.

I went to the auto part repair shop to get my car fixed because I am a person of color. I wanted to…read moreask them about my car had an and it will cost $2000 to repair so I let allow them to repair my car and pay them and to find out that my car had no oil in the car when I took it from the shop they did not repair or leak. All light was still on. I was just ripped off. Thank you. Please do not go there if you'd like to be ripped off go there if not find somewhere else to spend your money and make sure it is a rebel place. old light that was coming on and they told me that my car was fixed and ready to go after they kept it for a whole week and nothing was done

Recently my car developed a misfire after I did some routine maintenance work to it. I tried…read moreeverything I could think of to try and get it running better but couldn't. I took it first to Gratiot Auto Center where they charged me $98 to tell me what I already knew, and they wanted $98 more to diagnose it more. My sister told me about Eastpointe Auto so I decided to take it there. Not only did they figure out what was wrong but they did it in a very timely fashion (only a matter of a few hours). Their diagnostic fee ($48) was much nicer on my wallet too. EAC gets 2 thumbs up from me, and I'll refer all my friends.

I called for a part I come in and pick it up and when I got there, they told me they don't got it…read more I drove hour and a half bad business. Don't go there.

Called about a part, the call only lasted 20 seconds. The most rudest, nastiest, worst employee…read morepicked up the phone. He did not greet me or even say hello. I asked about the part I am searching for and he says" we don't have it ". I started to ask him about something else and he hung up on me. TERRIBLE CUSTOMER SERVICE GO ELSEWHERE!!!