i called Rick's after the towing service my roadside assistance contacted failed us by dropping us…read moreoff their service list from the day before (when a tow ban prevented them from completing our winch out). They picked me up in 15 minutes, diligently worked to get my car out of the ditch off I-80, and had us back on the road in no time. They clearly communicated at every step of the way, made us feel safe and taken care of, and the price they charged was very reasonable. Additionally, they are compliant with IA DOT regulations and carry liability insurance, which can't be assumed with all towing companies. Definitely recommend Rick's!

Rick - amazing! His staff- terrible. Zero communication. I have had to call three times over three…read moredays to get information about a tow however minimal if any information was given, there was no interest in my call or the purpose and when they found out another wrecker picked up the vehicle there still was no call or communication however they had no problem charging my credit card for their time. I heard only great things about them hence the reason they were my first call.​ I recommend that they provide the service before you give them any payment information. Extremely disappointed in their customet service and how the situation was handled.

Do so at your own loss.... Old equipment, unsafe tires(cited…read moreby DOT). Dumped gallons of hydraulic fluid on my drive. No floor dry on truck. Driver had to fetch some from local store. By this time the spill is well established in my drive. Driver spread the dry as best he could with his boot. Owner said he would be over in 1.5 hours, turned in to 4 hours. Quick sweep up by owner and outta here as sun was setting. Owner has no clue how to clean up chemical spill properly. Had A REPUTABLE company complete the tow for LESS money. I'm stuck with a driveway that looks like a diesel truck parking lot. Corey promised a cleanup by a Gutter cleaning company! They're a no show. This guys a real tool. AVOID!

He got here with in 6 mins of me putting a request in! He was very kind when he showed up and gave…read moremy bf a few tips on how to jump a car.

I cannot say enough good things about Just Automotive. I recently bought a vehicle with almost…read more100,000 miles on it that I got a great deal on, but it unfortunately came with a whole plethora of problems. After just two visits to Just Automotive, my car is honestly running like a brand new vehicle again. Their communication is truly next level. Just Automotive uses a digital inspection system that texts you photos and detailed explanations of what they find, what needs attention now, and what can wait. Everything is simple, transparent, and incredibly easy to understand. You can even text your service advisor directly, which is something I have never experienced anywhere else. Both times my car needed to stay for about a week, they provided me with a loaner vehicle which took so much stress off the situation. That level of customer care is rare. What really stands out is how willing they are to answer questions and explain everything without making you feel rushed or talked down to. They really go above and beyond to make sure you understand what is happening with your vehicle. They truly are good, honest small-town people with the technology and professionalism of a big dealership. It is the best of both worlds. If you are looking for a trustworthy shop that stands behind their work and genuinely cares about their customers, I would recommend Just Automotive without hesitation.

Caused $650 in damage to my hood. Owner Justin told me and I quote. "Its a kick in the balls" when…read morei asked for explanation on a diagnostic cost. They tried to mark up a abs module for $1000 over retail. Never could get a straight answer on install costs either UPDATE..... abs control module wasn't bad at all. Either they were scamming me or they have no idea what they're doing