Stopped for lunch on a Sunday. The place was about 1/3 full. I asked a waiter for a seat outside,…read moreand a waitress said hi as we walked by. We sat for 15 mins watching her take care of everyone around us, making eye contact with us many times, by never coming over. I will not beg for service so we left. Perhaps they didn't like that I was in dress shorts. Their loss.

We have gotten gelato here a couple times. Great service,friendly and great gelato. Tonight we went…read moreand I'll never go back. The ladies were so rude,impatient and talked about us and were laughing. Made some other customers start laughing. You should be ashamed of the servers there tonight. This was the first time being in Italy that someone was that nasty. Good thing there's plenty of gelato in Bacoli. Coming from food service and being a descent person I would never treat anyone like that no matter what nationality they were.

From the owner: Un luogo dove potersi sentire a casa e dove poter soddisfare ogni voglia…read more Caffetteria, bakery e wine bar, il Grottino è in grado di dare forma ad ogni sapore in un ambiente accogliente e moderno. Dalle torte ai cocktail più esclusivi, si propone di accontentare il palato di chiunque in ogni momento della giornata. Passa a trovarci per un caffè al volo, un happy hour o un post cena, da noi ogni scusa è buona ed ogni momento é quello giusto per godersi il proprio tempo con gusto.

First gelato place we saw, and first off, the gelato melted so quick as soon as we got it. The…read morecones were also stale. Not the best place for our first fix of gelato in Italy.