I am extremely disappointed with the level of service provided by this condo management company. Communication has been consistently poor, with emails and phone calls going unanswered for extended periods of time. Important issues are often delayed or mishandled, creating unnecessary stress for unit owners.
From a financial standpoint, there appears to be a lack of transparency and proactive oversight. Budget items are not clearly explained, follow-up questions are met with vague responses, and there is little evidence of strategic planning to protect the association's long-term financial health.
Operationally, the company struggles to manage multiple responsibilities effectively. Tasks fall through the cracks, vendor coordination lacks organization, and timelines are rarely met. Instead of feeling supported, the board and residents are often left chasing answers and solutions.
Overall, the experience has been frustrating and unprofessional. A management company should bring structure, accountability, and expertise. Unfortunately, that has not been the case here. Run in the opposite direction. read more