I felt compelled to write a review after my pleasant experience here this morning. I booked an appointment online for 8:40am. I arrived to my appt. 20 minutes early and waited outside the front door in line for about 5 minutes until I went inside to the appointment line. The woman helping me was extremely nice. Then I waited in the seating area for maybe 15 minutes until I was called back to the window. After that I waited 2 minutes to get my photo taken, and then I was set free to go. I could not believe I was in and out of there in a half hour. The guy taking photos was very nice as well. No complaints. Make an appt is my only advice. read more

This is my 2nd time posting a review and again I was assisted in a timely manner and with courtesy. Manny explained my options to resolve my issue. I highly recommend this DMV location. Especially if you are like me and have a lot of questions. Every here greets customers with a smile and continues to be very patient. read more

I'm 18 and I came into my local Dmv in Pittsburg to apply for my Drivers License, after my hour wait I was called to window number 3 and this sweet lady namedS Sylvie helped me , she was very patient, polite and helpful, how ever when it came to reviewing my information on the Little tablet they have stationed , the Tablet began to malfunction and she tried her best to trouble shoot/ reset the tablet, after several attempts she asked co workers and management to help and I noticed they were being rude to her and not willing to help, which delayed my process by 30 minutes so we kept trying until she finally got the Tablet to function, my over all experience was 4 stars because not only was the manager not trying to help his employees but he was also Wasn't providing any good customer service , I wish I asked for his name so he could get written up or be aware of his lack of management skills. Thankyou so much Sylvie!! I was very satisfied with the service she provided. read more

I got to the office rather late, about 12:45 with no appointment, so I was expecting to be there for quite awhile. It was very busy, especially amusing watchiing all the teenagers getting their licenses for the first time. I just kicked back and watched the employees work and I have to say for such a busy department they handled themselves very well, even when they called someone and the client did not answer, they patiently gave a personal call, even took the time to physically get up and call to get the attention of those who had fallen asleep, (smile). Great job everyone. read more

It was a horrible experience. You would think making an appointment that I waited for 2 moths would mean the people there would be helpful. But no. When I got to the DMV the lady told me I didn't have the proper documentation. So I went back to my house which was 30 minutes away. Then when I came back she lady told me I still didn't have the proper documentation even though all the documents I had are what she told me to bring. Overall the DMV service sucks, they don't help one bit. I don't recommend going here at all. Now I will have to wait 2 months until my next appointment thanks to this lady who didn't really explain what I actually needed. They need better service. read more

I wanted to make an appointment, but they were 3 weeks out. I ended up waiting 4 hours to be seen, for 1 minute business transaction. I had to take a day off work to do it. When I finally got up to the window, the lady had such a heavy accent that I literally could not hear or understand her, which is frustrating, because I waited 4 hours for my number to be called for someone that I couldn't even communicate with. Its not just this dmv however, the entire state wide system is somewhat disfunctional. I wish it could be a little bit better. This dmv in pittsburg also had several empty windows. The line might move quicker if they had more staff to man those empty windows. There were a couple of employees hanging out in the back of the room, not sure why they couldn't help assist customers. read more

As like any other DMV, there will be A LOT of people here, so try to line up an hour before they open IF you can. You might also be assisted by a very rude worker or you might get one of the nice ones. It is what it is. No need to get upset when you come in here, cause you already expected that it may be bad and there's no need to make it worse. read more

Had an appointment to renew my DL today at the DMV Pittsburg office. Got there early and they accepted me immediately. Filled out the application for renewal and for the Real-ID, took the vision test, knowledge test, got my picture taken, and was issued a temp license all within 1.5 hrs. The office was crowded but efficient and staff were courteous and helpful. read more

Be prepared to be there all day without an appt. Ordered custom plates that were delivered to the dmv office. Receiced notice in the mail they had to be picked up in 30 days or they would be released. Appt were more than 30 days out so i had to go with out an appt. I waited a total of 5.5 hours today to swap out the plates. I arrived at 8:30am and waited in a line wrapped around the back of the building. After 3.5 hours waiting in that line, I received my number to wait in the official line at 11:30. I finally received my new plates at 2:00pm. read more

I went in today for my behind the wheel test. I had an appointment for 1:40pm and everything went on schedule. The people were very friendly, especially my examiner (so so nice!). I passed with only -4. Great experience! read more

I have always had a great experience at the Pittsburg, CA DMV. I was there to take my driving test and from the moment I walk in (I had an appt.), the clerk behind the counter, I think it was #13 or #14, I could see how busy she was but she still took the time to be considerate and polite. My driving instruction (can't remember his name), #45, he was extremely courteous and polite. After I passed, the last clerk I had to see was Lupe and she was also very professional, courteous and polite. I applaud all the clerks who work at this dmv, they are all so busy but they all seem to keep a professional demeanor when dealing with the public. I suggest this DMV to anyone and everyone. read more

I visited this office on my birthday which was on July 8, 2014; and, even though my wait was a bit long and enduring, there was no comparison to the issue I've encountered with the male DMV employee who works there. He appeared to have more interest in providing me a disservice rather than assisting me with proper care and customer service to register my recently purchased vehicle. He then got the supervisor in which she had come out and shown me a pink slip for a perfectly operational vehicle, and told me that I need to go back to the person in which I bought my vehicle from and have that person exchange the salvaged title and replace it with a regular title for my salvaged vehicle I've purchased. I have never heard of any such thing in my life. If you have a salvaged vehicle, it will come with a salvaged title. Most of the people who work at this office are illiterate and needs more education. This DMV office needs to be permanently CLOSED DOWN! Then, rebuilt and re-staffed! read more

I was assigned a number completely out of sequence. I've been here 4 hours already and my number is not even close. I understand long waits at DMV but expect to be treated fairly. Not here. read more

I just had to tell everyone that we had a great experience with the Pittsburg, CA DMV. I've had appointments both times I've been here, so that probably helped, but each person we were in contact with was friendly and helpful. Keep up the good work, Pittsburg DMV! read more

The staff should be trained on customer service. My daughter was there yesterday and was treated horribly by two ladies working there. Her appt was at 10am, she gets there and provides the staff with the paperwork and one employee turns to her co-worker and says "Let me be nice". REALLY!? They give my daughter her paperwork back and said "Come back at 11:20". My daughter complied even though she was scheduled at 10. When returning she gets back in line and said, "I'm here at 11:20 because she told me to come at this time." The same rude lady replies with, "No, she had a you return because you're appt is at 11:20" then my daughter said "Actually it's at 10" and she showed her the confirmation. The two rude, incompetent employees looked at each other confused, they realized they made a mistake. This could have been avoided had they paid more attention. Nothing excuses the way they treated my 16 year old daughter! read more

I saw 6 different people today the first lady seemed like she didn't wanna be there, so just gave me the paper to fill out my info. The second lady was a little more older and was kinda cranky she gave me my sticker that had my number on it. It took them a long time to see me I got there at 9am and wasn't seen till almost 11am because some of the workers started taking there lunch break when the doors opened. I finally get called and the lady is so grumpy and mad at the world and just hates her job it seemed like the only people she wanted to talk to were her co workers about stuff outside of work. Finally to the last three people I saw the man who took my picture was very nice like he loved coming in and working there but then again who wouldn't love going to work and taking someone's picture! After the test I got it graded by a different man and he seemed nice not as greeting as the man who took my picture but still nice, he asked if I would like to re take the test and so I did then got it corrected again then a different lady corrected it, wasn't mean or jolly but hey at this point I didn't really care I was too mad and sad about not passing the test twice and not eating this morning to care anymore. Workers need to learn to love the morning shift or just quit. Only getting two stars for the three nice workers! read more

With the exception of a few workers, this dmv is full of a-holes. I came to correct a filing issue that was not my fault at all and was treated like i was willfully negligent, met with snarky comments and unkind demeanor. Prior to coming to this field office, I called the department listed on the notice I got which was in Sacramento. They told me it would be corrected in 48 to 72 hours but if i wanted an immediate corruption to take supporting paperwork to the field office and that they would try to make me pay a fine but that I didnt have to unless I needed a new card, which i didnt. Went to the field office with paperwork and they wouldn't accept it so i had to come back with the same paperwork in a different format. Then they processed to try to make me pay the fine telling me my license isnt valid unless i pay the fine. I explained what i had been told over the phone by 2 different people in the department that sent the notice and they still insisted. I asked to speak to the manager and some guy came over and began with "pay the fine" in a demanding tone. I went over everything again and he literally started making up reasons why i had to pay the fine such as i had to pay thr fine because I switched insurance companies, that i had to pay my old company the fine yo cancel and go with a new company, and something about a deposit...none of which i was dumb enough to believe. His bs coupled with his disrespectful, condescending, demand attitude made me ask him "are you even a manager?" He tried to not answer the question directly so I pressed until he admitted no, he wasn't, to which I asked "why are you even here then? I asked for a manager ". He went and got a lady who identified herself as a manager. She said she would call the department from the phone at the back desk and came back moments later stating "they said you had to pay it". I explained to her what they had told me and suggested she mention to them that i dont need a new card so i shouldn't have to pay the fine and maybe ask for a supervisor. She came back moments later and said yes she told them and yes she was speaking with a supervisor and to pay. I just could not believe this. She handed my a refund form and said i coukd request a refund but that i probably wouldn't get it. I said to her I'd like to give them a call myself before i pay. So i called and got the same answer as before, i dont have to pay. I asked if i should let them speak to the manager at the field office, thinking they could inform her so someone ekse didnt have to go thru this, still believing her misinformation was an accident. The rep on the phone explained they all know the same thing...basically alluding to the fact she was misinforming me on purpose. When i asked why would the manager do that the rep on the phone said she didnt know and wasnt sure if they had quotas or what. The rep on the phone told me she can see everything cleared up in the system and to just leave, so i did, without paying the fine. read more

I would give them Zero starts if it were possible. This is a terrible place. Waiting 2 hours in line just to get a Number. After that, waited another 3 hours and the number is not even called yet. What a disgusting way to serve people. Government run agency at its best. Extremely slow and not even 100 people here so what exactly is our tax dollars being used for????? read more

Worst DMV I've ever been to. Over 100 people waiting and only 2 windows open. Regret not driving an extra 30 minutes to another DMV

This place is a mess..the fat white guy at the non appointment window is very rude. He speaks to people like they don't have a brain. Not very well at customer service at all. This is the first person we interact with. Dmv Pittsburg i suggest you watch and see how he interacts with guests. You may reconsider him being upfront. read more

employees are rude, long wait..... helps if you speak Spanish...., when i was here it did not feel like i was in America.....at least English speaking America.... majority of customers (97%) and employees are mexican's......, and i could not understand people around me, oops.... i forgot English is not a primary language here.... read more

Zero Stars! Went there to take my drivers test and was like all peeps a little nervous. I was told to hurry up while I was giving the instructor my hands signals. She was very rude and made my experience hell. Needless to say she failed me. read more

Since this DMV run I actually made an appointment. Got there early of course and the guy that checks you in helped me and I didn't even need to wait! Filled out my forms and mailed them off! Luck me I lost the title to my car! Smh but a new 1 will be on the way soon thanks!!! read more

They are rude hella yeah the security guy was talkin like hey go back in a line i have like question i can do any dmv to give my test that guy was soo talkin rude with me and inside in this dmv eveyone is so rude rest of one lady she was so nice politely talking to me and all the peoples are inside so rude never go in this dmv thanks read more

I came back to this dmv to take the behind the wheel test and the instructor was great I forgot her name (sorry). From now on this is the dmv I will be attending, one thing I would say is that the security guy is pretty rude but besides that great experience. read more

Really friendly and helpful staff. Process was simple and quick. Docs arrived in the mail faster than expected. The DMV website gives you a lot of information and sample forms. If you can, schedule an appointment in advanced so that you know how much time you will spend there. read more

My review !! Got waited on within 20 min.. Kimmy is the best-Has that ball rolling like clockwork. Very fast and friendly.. But- they need to do something with the bathrooms--Maybe a little remodeling. read more

My experience today was horrible. The system of DMV is totally messd up. I called 4 days back to place a appointment for behind the wheels test at pittsburgh DMV office just so to save time and get the test done with it. However some person on their phone line messed my appointment in such a way that when i reached here i find out that There is no appointment in my name. I drove an hour just to come here and find this. The person at the desk then tried to get me another appointment which is now 2 weeks later.so note of caution to all whenever you get an appointmeny on the phone make sure you check atleast 3 or 4 times to ensure its in their system otherwise a waste of time read more

Terrible place to take your driving test. The proctor was literally speaking to me in a different language, how am I supposed to know what he wants me to do when I can't understand him. Also, the few times that he attempted to speak in English didn't help in the slightest, his accent was extremely thick and was really soft spoken, making it impossible for someone like me, who already has a hearing disability, to understand. Please, if you're planning on taking your driving test go to another one, this one is awful. read more

Great people. Great service. Deserve a bigger building and more employees to meet the needs of the growing community.

I am not familiar enough to speak to the quality of the establishment as a whole, but five stars for Andrea! Woot! Woot! If you're at this branch & the person is polite to you & behaves as though she values your time, you may be speaking to her. Yay--competence! read more

Worse DMV in the bay area! I had a 1:30 apt and got there exactly at 1:30,when we got to talk to the lady at the desk she told me to grab my proof of insurance and registration so I ran to my car and then waited in line for the second time which she told me I had to do instead of getting my spot back in line like all other DMVs do. While waiting in line the lady was joking and having a good time with other costumers which I thought was awesome,I love it when people seem to enjoy their jobs. But when I got back to the front of the line her attitude changed,she had a rude look on her face and was extremely rude. She finally asked the apt time and name and we told her and she said "well your 30 mins late,you'll have to reschedule" so I said even though we were here on time and in line? Her response was, you are the one who didn't have everything you needed that's why you're late and handed me a card with there appointment number on it and called the person who was infornt of us the second time in line and had him cut everyone in line because he forgot his proof of insurance in his car. So this guy gets his spot back in line but I had to reschedule!? I will never return to this location ever again just because of that one lady. read more