Leaving a review for this site because I had outstanding service by one of their remarkable…read moreemployees, Leslie. when people go to DMV they have a usually negative connotation. Leslie at the Jamaica DMV, made The process stressless, was professional, delightful, helpful, and most awesome. She portrayed excellent customer service It was really refreshing and I didn't expect such great service at DMV. I am most grateful. Thank you.

Looked online went with my birth certificate and was told by Tammy, Mrs. John and the supervisor…read moreMrs. parker that the birth certificate is worth zero pints. Told that it has been that way for years but i had to change my id before and it was worth a couple points , even stating that they stated it was only worth zero points. wait time was short

So went to dmv here in hazlet always dod have a semi good experience. This time thumbs down…read more Morning 8 :25 am staff I encountered were mean, rude. Not nice- but snapping back saying your not listening huh? Aren't you there to help? And explain in a nice manner? Need to be more nice people's.

I scheduled an appt a few months prior for 9am on 11/20/20 to get my permit because it expired many…read moremoons ago. Be forewarned that this DMV location will only honor transactions that cannot be done online and you need to make a reservation. Reservations fill up pretty quickly. My first encounter was with the security guard who made sure I had an appointment. I was told to wait at the booth. I was then greeted by another man who walked me over to the office and asked me to wait on line until I was called. Once I was called I met Benson who was a true gem. He was witty and had great customer service. If my entire time could've been spent with him I would've enjoyed it. He explained the different permits to me. I ultimately went with the REAL ID being that I have a passport already. The reason for 3 stars is because I spent an hour at this location and I didn't need to take the written test. I was only here to hand in my documentation, pass the vision test, and pay the associated fees. There's also quite some confusion as people stand aimlessly around unsure which way to go when you first walk in and wait on the designated line. There needs to be some time of separation for people who need to retake a photo which I had to do twice for some odd reason and people who need to show their applications.

My name is Tony Collazo and yesterday was the first time I ever went to this branch. It was very…read morequick and Maria went above and beyond to assist me and made my process very simple. Thanks Maria and thank you DMV! #madehome

I am writing to bring urgent attention to a shamefully dysfunctional process at the Illinois DMV…read more As a concerned daughter, I have spent countless hours trying to help my 76-year-old mother--an English learner--renew her driver's license. Despite multiple appointments, hired translators, and explicit assurances from staff, she was repeatedly turned away. Each attempt felt like an act of discrimination against a white senior who does not speak English, paired with a complete negligence in offering basic help to older adults. This systemic failure is unacceptable. I implore you to review these repeated lapses and ensure no one else is left so abandoned by a system that should serve them.

This is the worst customer service office I have ever dealt with. I ran to the office and arrive at…read more4:39pm to provide my boyfriend with my ID and credit card. He was already inside with a ticket and arrived way before closing. I begged security to just let me in to give my boyfriend my ID so I could pay his parking tickets but she refused. I understand that there are business hours and rules but letting me in was not going to delay any process since my boyfriend was already inside with a ticket. The lack of professionalism and humanity that the head of the security was absolutely disgusting. Hopefully you never have to come this office.

Min Chang worst ALJ ever. I submitted a plea online and he completely ignored the fact that I…read moretried to submit photos supporting my defense and the woefully horrible nyc dmv site did not accept the photos despite meeting all specifications, i.e. format, resolution and memory requirements.

Why does everyone who works at Workforce1 have an attitude problem? When it comes to…read moreprofessionalism for these workers, they don't have that at all. When even talking to one of their career advisors, they yell at you for saying "ok" disrespectfully. Hypocrites! Do not trust these people, because they would forget and come one late or a meeting they set up for YOU to come one time. What a complete joke of a company.

A dry spell of seven months in 2012 on the Unemployment Line, Queens Workforce1 did very little to…read morebenefit my job search. Albeit, their resume workshop and interview workshops at two and half hour each respectively did provide useful insight as I adjust my methods in this 2012 ailing rapid talespin economic decline state. The employers whom they recruit for are mostly industrial and transportation. The only great thing about this employment office is their computer resource facility for one hour of free internet usage including fax machine, copying, and phone calls which all must be job search related. Staff are RUDE and un-compasssionate as they process paperwork from job candidates like apathetic robots.

My guess would be as part of the job application potential employees must attest to being rude…read moreunmotivated and overall miserable doing the job . I just don't get it even if you try to "kill with kindness " it doesn't change the attitude and backlash you get from the employees here . It's insane to me that this place has any management or supervisors .

The service is quick and efficient. unfortunately the lady that takes the picture for the ID is not…read morea girls girl. she takes the pic and doesn't even tell you if it comes out bad . nobody wants a bad picture in their ID anyway Rasheeda is great I think she's at window 28. she's nice polite and very patient

Only happens at the planet NYC where a named EXPRESS branch of DMV can't serve people right away…read more You do still need to set up an appointment if you need services and COVID-19 now a thing of the past, mind you... So , being a 74 y.o. healthy but frail woman in a desperate hope of requesting a replacement of my non-driver ID, since the not expired and in very good shape one I had it's now considered lost after no longer found inside my purse after a visit to a doctor's office located in one of the local city hospitals, I drag myself into the cold weather this morning, board a crowded #1 train headed to the West 30th location wasting my time and fare money to learn the ridiculous news: yes, ma'am, you cannot expect to find any window serving seniors, and the 'EXPRESS' part of the branch''s title is just a 'name', curiously in English language, I believe, uhh....!? What is going so wrong with this city, where literally every public service has been worse than in most of the called '3rd world' countries? Shame on all of you NY state residents for not posting reviews of any and all of your low quality experiences with such matters. Our motto must be now: "all ways expect the worse even when paying costs for the best." Come on, would you please give us a well deserved and long due break, dear authorities!!!? It sucks, seeing my so dear city taking all of us in such a rollercoaster.. Leave your msg if you feel like plz.

Yes they cost way more than your regular DMV services. But you get what you pay for. Fast and…read moreefficient. Same day service without having to make an appointment at the DMV.

I was worried my appointment might take awhile because I had to change my name and exchange for an…read moreout-of-state license all in one go. But it was a piece of cake! This place is a well-oiled machine and everyone was warm. Make an appointment ahead of time and get all your documents prepped ahead of time and you'll be in and out of there in no time!

Don't go horrible you need an appointment and it dirty. NYC needs to do better! I thought it…read morewould be pleasant and bright l- Nope dim and dark and crowded.

Without divulging my age or my shame in not having a drivers license, I have received a learners…read morepermit a couple of times. I promise Im working on it this time around. After my learners permit lapsed again, I was able to take the test online after verifying my identity and once I passed the test, was given an appointment at this location. With the appointment, you check in with a bar code and bring your form already filled out to save time. After checking into the DMV, you are called to take your photo and then you wait. and wait. and wait. 1 hour later after you scanned your barcode, you will be called to your window to take your eye exam and pay your license fee. Then be on your way. Unbeknownst to me, if you bring your passport with you to get your license, you can get a REAL ID for travel. Noted for next time. Aside from the wait time - the staff were not rude and those I interacted with were quite helpful and patient.

Wasted the whole fucken day. Appointment at 8:30 am got here on time. After checking in called…read moresoon after for the picture and sat back down to get called again. This time waited a bit longer. Get to the counter and told the system is down and they can't process me for real id. I'm told I could wait around and will be called again when the systems come back up. I sit around for almost two hours and go back to the same window. Then the guy tells me he can print out something for me to come back anytime before 4:30 pm. I just left after coming back only to be told the systems are still down. Told I could come back again tomorrow. Guy didn't even schedule me for an appointment even though I'm sure he could've. Also told me he could only extend my "pass" to tomorrow. Basically his definition of extending my pass is just writing on the original document. Seriously why am I being limited to only tomorrow? So if the systems are down again tomorrow what then? I realize that systems go down so if that's really the case then it is easy it is. But my experience at this location has been nothing but a waste of time. Partly my fault I guess because I was here a few days also and didn't have all my documents and happened to find an appointment for this morning. Guess I'll just keep checking or come back tomorrow.