This was a pretty good DMV, for the standards of a DMV. I made an appointment online, and was able…read moreto get in and through the line quickly. In addition, this might have been the first time I've ever been to a DMV where all of the employees were nice, friendly, and helpful. Although it's nothing that this particular DMV did wrong, $60 for a new driver's license, which takes 2-3 weeks to arrive is kind of ridiculous.

Leaving a review for this site because I had outstanding service by one of their remarkable…read moreemployees, Leslie. when people go to DMV they have a usually negative connotation. Leslie at the Jamaica DMV, made The process stressless, was professional, delightful, helpful, and most awesome. She portrayed excellent customer service It was really refreshing and I didn't expect such great service at DMV. I am most grateful. Thank you.

So went to dmv here in hazlet always dod have a semi good experience. This time thumbs down…read more Morning 8 :25 am staff I encountered were mean, rude. Not nice- but snapping back saying your not listening huh? Aren't you there to help? And explain in a nice manner? Need to be more nice people's.

I scheduled an appt a few months prior for 9am on 11/20/20 to get my permit because it expired many…read moremoons ago. Be forewarned that this DMV location will only honor transactions that cannot be done online and you need to make a reservation. Reservations fill up pretty quickly. My first encounter was with the security guard who made sure I had an appointment. I was told to wait at the booth. I was then greeted by another man who walked me over to the office and asked me to wait on line until I was called. Once I was called I met Benson who was a true gem. He was witty and had great customer service. If my entire time could've been spent with him I would've enjoyed it. He explained the different permits to me. I ultimately went with the REAL ID being that I have a passport already. The reason for 3 stars is because I spent an hour at this location and I didn't need to take the written test. I was only here to hand in my documentation, pass the vision test, and pay the associated fees. There's also quite some confusion as people stand aimlessly around unsure which way to go when you first walk in and wait on the designated line. There needs to be some time of separation for people who need to retake a photo which I had to do twice for some odd reason and people who need to show their applications.

I'll start by saying obviously going to the DMV is not an activity that most people find enjoyable…read more This became abundantly clear after reading the reviews for all the nearby DMVs-people really seemed to hate their experience wherever they went. I made an appointment for early in the morning and adjusted my expectations accordingly. And in the end, I'll say I was actually fairly pleasantly surprised. The parking was easy, as was the check in process. They offered free WiFi which worked pretty well, surprisingly. I waited for maybe half an hour beyond my appt time (sat 830, appt 845, called to a window 915). The entire transaction took about 30 minutes and then I was out by 950. Is anyone particularly pleasant? No, but it didn't matter and they're not mean, they're just performing a very specific job. As is always key with the DMV, though, is to be prepared. I had printed a TON of extra documents (confirming address, name, etc.) so saw people around me having a tougher time. And be sure to fill out the correct application before you come as that streamlines the process. Overall, exceeded my expectations and took about 1/3 of the time I had anticipated.

This was an extremely poor service experience. I had an appointment at 2:15 PM to renew my driver's…read morelicense. Knowing how busy it can be, I arrived an hour early to line up, yet I still waited for two hours. When it was finally my turn, the staff member at the window--a woman--let other people go ahead of me. I do not understand the purpose of having appointments if they are not respected, nor the point of a queue system if it is ignored. On top of that, I had to pay for parking the entire time I was waiting. The staff member's attitude was also very rude and unprofessional, as if I had done something wrong. Overall, this was a very frustrating and disappointing experience.

I have the displeasure of visiting the NYC dept of finance in flushing to pay some old tickets my…read morenephew failed to mention to me until I got the letter which said indirectly pay 2300 or else you will make the lives of the endless amount of illegal aliens who rely on hardworking American tax payers difficult. Make a long review shorter I was able to settle for much less after removing late fees and crazy surcharges. The place was crowded but my wait was less then an hour as the many windows had semi friendly clerks . My clerk who was a lady with too much makeup was professional and explained what I had to do to clear up my former nephews mess. Please folks avoid dealing with these city agencies unless it necessary and don't lend your car to anyone . 3 stars on my yelp meter and I wish I could make him a former relative.

Most incompetent security staff in world history, they actually hire anyone off the street. The…read morejudges and other staff are pretty helpful but that security is god awful

The other reviews are by people who do not want jobs bad enough or in all honesty don't have the…read moreskills or experience a high paying job would want. All this complaining is done by those who don't understand just how hard it is to get a job. Stop looking at the Workforce 1 as the quick fix to get a job. You are not promised a job because you dealt with the hours of waiting and paperwork. It is what it is. Yes, you do have to take an annoying registration class that is about 2 hours. Yes, they ask a lot of questions. Yes, you will be told to wait. It's basically a place where if you do not possess basic knowledge of the job market you will hate it. Fix up your resume! Hope to make a connection with the people there and maybe they will expedite the pricess for you! Dress professionally!!! Leave the damn attitude and polo jeans at home! Groom yourself and maybe hit the gym for a week or two so you are in good spirits when you come in. Come in for the interview and ace it! I went in to workforce 1 twice. The first day i registered and printed all that I needed and made plenty copies. The second day I did two interviews and got one of the jobs. The only reason I give this place a 4 and not a 5 because I had to sit through that damn registration with a classroom full of grown adults who could not follow directions AND 1 of the guards didn't know what he was talking about when giving directions to the bathroom and I really had to go. I'm 23 and pulled this off, you can too...

Why does everyone who works at Workforce1 have an attitude problem? When it comes to…read moreprofessionalism for these workers, they don't have that at all. When even talking to one of their career advisors, they yell at you for saying "ok" disrespectfully. Hypocrites! Do not trust these people, because they would forget and come one late or a meeting they set up for YOU to come one time. What a complete joke of a company.

This has to be the better of the 2 motor vehicle in queens. I know this particular one is crowded…read moremost of the times, but they have a little more compassion. This particular dmv was were I got my first newyork state ID from. This was back in 2006,it was really hard back in those days to obtain a nyc state iD without a certain amount of points Was really hard. The nice lady who worked there at the time, helped me obtain the ID so I could get a job. That's how valuble this id was to me. I was blessed that she was there that day ,because I was turned away from a few other dmv. By this particular clerk helping me I was able to get work and I have been working ever since. She helped me keep my promise to my mom who had passed away that same month in May 2006. I told her I would get, a job and always work to suport my self and now suport my family.

My guess would be as part of the job application potential employees must attest to being rude…read moreunmotivated and overall miserable doing the job . I just don't get it even if you try to "kill with kindness " it doesn't change the attitude and backlash you get from the employees here . It's insane to me that this place has any management or supervisors .

Only happens at the planet NYC where a named EXPRESS branch of DMV can't serve people right away…read more You do still need to set up an appointment if you need services and COVID-19 now a thing of the past, mind you... So , being a 74 y.o. healthy but frail woman in a desperate hope of requesting a replacement of my non-driver ID, since the not expired and in very good shape one I had it's now considered lost after no longer found inside my purse after a visit to a doctor's office located in one of the local city hospitals, I drag myself into the cold weather this morning, board a crowded #1 train headed to the West 30th location wasting my time and fare money to learn the ridiculous news: yes, ma'am, you cannot expect to find any window serving seniors, and the 'EXPRESS' part of the branch''s title is just a 'name', curiously in English language, I believe, uhh....!? What is going so wrong with this city, where literally every public service has been worse than in most of the called '3rd world' countries? Shame on all of you NY state residents for not posting reviews of any and all of your low quality experiences with such matters. Our motto must be now: "all ways expect the worse even when paying costs for the best." Come on, would you please give us a well deserved and long due break, dear authorities!!!? It sucks, seeing my so dear city taking all of us in such a rollercoaster.. Leave your msg if you feel like plz.

Yes they cost way more than your regular DMV services. But you get what you pay for. Fast and…read moreefficient. Same day service without having to make an appointment at the DMV.

You'll need an appointment to visit this location but it's worth it. You can't check in more than…read more15 minutes before your appointment. They text and/or email you a barcode which you scan once you get there. They give you a number and there's a few rows of seats to wait on. There are also video screens that have the number and which counter to go to. I went to update to an enhanced ID and the whole process took less than half and hour if you come prepared.

Wait line was moving fast. Even with appointment you can't check in until you fill out the…read moreapplication form, if you can I recommend to bring it filled out to avoid any delay at the check in. The Spanish lady attendant at window 8 was wonderful and so helpful but the black lady with short dyed blonde hair at window 17 was very rude since I approached to her. I wish they would be more trained in customer service. I would give 5 stars thanks to the Spanish lady but the low rating is based on the other one.

New state. New license…read more My husband and I had wildly different experiences. He had an afternoon appointment and he was there for over 2 hours. I had earliest appointment and was in and out in 25 minutes. For 7:30 appointments, you only have one entrance (Ft Greene st). This entrance takes you right to the DMV. They make you line up all the way down the street. The online check in doesn't work because you are too "far away" if you are in that line. They don't let you in at all until 7:30. Later you can go in and 625 entrance. Red line for appointments. Have your bar code ready. It's sensory overload in there. I found the employees at the window to be nice and efficient. My husband didn't have that experience. I think they hate everyone by 8:30. Come in with low expectations and maybe you will have a good experience. 4 stars for me , 1 for my husband so this was middle ground since you can't give half stars.

1 Star -- Extremely frustrating DMV experience…read more I had an extremely disappointing experience at this DMV today, 08/18/2026. My ticket number was RG107, and I was called at approximately 2:04 PM and sent to Counter #10. I was there to get a replacement plate for my motorcycle/scooter, something that should have been a relatively straightforward transaction since I had my previous registration and insurance documentation with me. Unfortunately, the employee who assisted me was extremely slow and appeared unfamiliar with the process. He was typing extremely slowly, key by key, and repeatedly questioned my insurance information. Even though I provided the insurance documentation, I was asked to contact my insurance company approximately five times to make changes. This was incredibly frustrating, especially because I had originally registered this same motorcycle using the same insurance policy without any problems. What should have taken around 25-30 minutes ended up taking most of my day. That meant losing valuable time and potentially money over a process that should have been handled much more efficiently. I was also disappointed by the overall atmosphere around the counter. While customers were waiting, I observed employees talking among themselves rather than appearing focused on moving customers through the process. As a customer, it was very frustrating to feel like our time wasn't being respected. I am posting this review because I sincerely hope a supervisor or branch manager sees it and investigates what happened. I am not expecting employees to rush through important paperwork, but I do expect them to understand the procedures they are responsible for and to treat customers professionally and respectfully. I strongly believe the employee who assisted me needs additional training, particularly regarding motorcycle registration/plate replacement procedures and insurance requirements. Customers should not have to spend an entire day at the DMV because an employee is unable to efficiently process a relatively simple transaction. I hope management takes this feedback seriously and works to improve both employee training and customer service at this location.