Our family had a fantastic experience with Master Touch Home Service in the replacement of our home…read moreheating and air conditioning systems. This recommendation is underpinned by responsiveness, excellent customer service, strong technical ability - and most importantly - a personable, trustworthy, and passionate owner-operator. With the turn of the seasons, our aging furnace wouldn't blow warm air. After researching local HVAC companies via online reviews, we connected with Master Home Touch Service in the Freehold/Manalapan area. The owner, Hovhannes Mirimanyan ("Hov"), was free that day for a service call ($100, but waived for larger projects). We mutually agreed that it was time to replace the 30 year-old furnace. Hov carefully walked us through the issues with our current furnace and air conditioning systems. He then outlined in a "no pressure" presentation several solutions, providing a cost-benefit analysis of each system (G/E, Rheem, Bosch). He showed us photo portfolios of past similar projects. A few days later, a three-person installation crew arrived at our home at 7 AM to perform the removal of the prior HVAC, and install the new system. The installation was completed by lunchtime, with our home left in pristine condition. The next morning, Hov returned to walk us through the details of the installation and how to perform basic maintenance items on the furnace. The Rheem system works great, is quiet - and connected to a smart Honeywell thermostat. The price paid was fair relative to the quality of services rendered. In summary, I highly recommend Master Touch Home Service for residential HVAC projects. They also provide commercial service and selecting plumbing services (e.g., hot water heater replacements).

My Central AC was not working at the end of last season. I called Master Touch and spoke with the…read moreowner, He came out 2 days later and went over my old system and we discussed options. Since the system was 14 years old and not the top of the line, I decided to have Master Touch install a new air controller and outside unit. The unit arrived 2 days later and shortly after that 2 workers arrived. They were polite, meticulous and worked non stop until the job was done. The owner "Hov" came by at completion and went over operation, warranty and even installed the new AP on my phone. It has been cold ever since installation so we havent had the full use of the system other than a trial run but at this point I cannot say enough good things about our experience with Master Touch. We have been here over 45 years and have dealt with many contractors. Master Touch gets the highest rating, I highly recommend the company.

The heating unit in my house stopped working and when I called Garden State they scheduled a fast…read morevisit. The technician , Jay, that came was very professional and friendly and fixed the problem very quickly. Bill L.

Always reliable. I have been a customer for the last 30 years. Great work and quality .read more

Have been with D & R for 20 years. The owner Rich does, or eversees everything done. He is Awesome,…read morehonest an with over 30 years experience by far the most knowledgeable professional I have worked with. Every year I get a Home efficiency report from NJ Nat gas. This year my home was more than 33% more efficient than an Efficient home, saving over $120 per month just on my gas bill. I followed all his recommendations on purchasing the most efficient unit foe my home as well as Insulation tips. I would recommend him every time.

Very responsive - here within 2 hours of initial call. Returned with part when he said he'd be here…read morethe next morning. Did testing to make sure everything running right. Rich was great to work with. Highly recommend.

Amazing! Friendly, fast and affordable!! Total game changer that they have actual appointment times…read moreand not a window. Shower cartridge was replaced in approximately 15 minutes! Very pleased and will definitely be using them again!!

Geno D just left. He fixed my wife's bathtub in 30 mins and cleaned up! 2 other plumbers wanted…read morethousand$ to break thru the wall. $200 later, my wife is smiling. Honest and professional, don't trust anyone else!!

My LG gas stove nearly had a fire. Called this business…read morefirst as they were close by and had a ton of reviews. They sent a tech out the next day. Justin arrived on time and was very professional and knows his stuff. I have to say a bit pricey, but definitely worth the $$$. I would recommend this company to anyone

The good: Came within promised window and repaired dryer on the spot. Great work, neat…read more The bad: $480 to replace bearings on a $1000 dryer, within 30 minutes. Google shows parts cost at $135? Decline the $480 repair and you're liable for a $135 diagnosis charge. Not feeling good about this, back against the wall.

Freehold Mechanical great service great price awesome work…read more Installed electric water heater while we were away and the job went flawless. Thank you Mike!!! Mark Crocco

Knowledgeable ,fast response and a very fair price for a completely new heating and air…read moreconditioning system

Came quickly and took care of our issue with a lower quote and final price than other businesses…read morehad offered. Very kind and helpful too!

Andrei did an outstanding job with my heating maintenance, including a thorough blower cleaning and…read morefixing the door switch. From start to finish, he was extremely professional, knowledgeable, and respectful of my home. He took the time to explain what he was doing and made sure everything was running efficiently before leaving. The pricing was very fair and transparent, with no surprises. It's rare to find someone who combines quality workmanship, honesty, and great customer service--Andrei absolutely does. I highly recommend him for any HVAC maintenance or repairs. Go to provider. Thank you Andrei!

Contacted them based on their stellar reviews on Google, but like another reviewer there stated,…read morethey must be bogus. First, I filled out their online form to request an appointment... it was for a Central Air system, hot water heater and furnace -- an $8000 job. Waited a few days -- no response. Called their office, left a message... waited 2 days -- no response. Called a second time, telling them if I didn't hear back from them this time, I'd find someone else -- guess what? -- no response. Could you imagine if you needed them in an emergency? Here I am offering them an $8000 job, and they're not interested... something is not right with this company. I would recommend you find someone else -- as I did. I called Arctic Air and they called me right back.

Loved that they showed up on time and wearing masks...the men that showed up were quick to identify…read morethe problem and explain the solution. They were prepared to start the job and do what ever was necessary to complete. In the middle of a heat wave, these guys did a professional job and did not take advantage of the situation. I have recommended them to all my neighbors and feel confident that the work they performed was done at the highest level. Would highly recommend!

Our 25-year old HVAC system was hanging on out of sheer loyalty... but the time had come to bite…read morethe bullet and purchase a new central air system. For those of you that have not priced these things out before, quite a bit has changed over time...like the cost! Also, technology has moved on as well, so it's virtually impossible to replace "just the condenser" without all the additional furnace components...they simply won't work together. We called several HVAC contractors...one of them being the large energy company we all know in this area. They came in and did their inspection and were very professional. But their price was 50% higher than the local competition. Yes you read that right!! I wasn't concerned about the "big guys" doing it right, since they are our current utility firm and we have appliance contracts through them. But in light of these tough economic times, I really wanted to give it to a small business. I just wasn't sure how well they would stand behind their work and whether they would do it right the first time. I did research and found two other options. The one that really stood out was AAA Comfort Air in Cream Ridge, NJ. They had over 95 five-star reviews, and although anyone can fake a review, I still felt compelled to do my due diligence. I set an appointment for Emil (the owner) to come in and assess the situation. He was professional, took his shoes off before entering (not at our request), and clearly laid out what was needed and NOT what was most expensive. As a matter of fact, he recommended options that were less expensive vs. those that would simply feed his wallet without added benefit to us. His demeanor was polite, knowledgeable, and he took the time (over 1-hour) to really explain everything without pushing for the sale. Additionally, there are some unique challenges in our home that require minimal dust due to some family health issues and he offered to put up plastic to separate the rooms to ensure a clean work environment. Well, much to my surprise, Emil, came back with an estimate that was truly outstanding vs. simply "competitive". Likewise, his firm provides a 3-year parts and labor warranty (not an option...he just provides it) along with the condenser manufacturer's 10-year. The others only offered 1-year.... that in of itself really resonated with me! We decided to move forward, and I have to say, we made the right decision. Emil and his team were outstanding. They arrived on time, ready to go, and their work was outstanding. Everything was done in one day, with a clean install and a fully working system. Look, HVAC replacement won't make your home look nicer, but it surely is important. No one wants to spend that kind of money unless they have to. Emil and his team were not only very competitive, but they delivered on their promises and were very customer focused. If you are seriously considering a project like this, you need to consider AAA Comfort air. They deliver on their promises and care about their customers. They go above and beyond and deliver with an eye towards balancing price with efficiency. We highly recommend them and you should absolutely include them in your decision-making process. They truly are "AAA".

Emil was very professional and answered all my questions. He installed a new unit for me and I…read morecouldn't be happier. When no one else answered the call Emil came through. Highly Recommend

We've been customers of Arctic Air Conditioning since 2017 and have always enjoyed excellent…read moreservice. We have our HVAC systems serviced every 6 months, and various services during the past 9years. Yesterday's technician, Victoria R, was extremely thorough and gave a detailed explanation of the items noted on the Home Health Report. She was respectful of my home (wore booties & cleaned up debris), friendly & courteous. Also, my husband & I were impressed that Arctic Air hired a female technician; more companies should follow your lead!

WORST EXPERIENCE…read more Byron from the plumbing team visited our home last Friday and spent more than 2 hours collecting all the details with regards to our water Filteration system, the issues with the sulphur smell and also suggested the list of options to prevent the smells from the hot water heater as well as cold water. I also spoke to Sal , the plumbing manager and then sent my well water reports. Paul Eremus was also emailed. It's been more than 5 days that I am awaiting the Quotes....spoke to a Omar, Lisa and one more customer service agent since last Saturday and was informed that someone will return my call back ...still awaiting that ...NO ONE CALLED ME BACK. NO ONE EVEN BOTHERED TO RESPOND!!!! NO ONE CARES!!!!! CANT TRUST THESE PEOPLE!!! The only reason I called them up is because of my earlier experience and with this latest EXPERIENCE, I AM DONE!!!! .... DONT BOTHER MAILING OR CALLING ME BACK !!!