Very unresponsive to phone calls and resupplies. The company obviously billed Medicare for supplies…read morethat were not sent to me. Twice sent incomplete resupplies and refused to acknowledge their errors. Difficult to schedule appointments with staff for cpap problems. Staff imposing solutions that are convenient for the company rather than the patient. Not clear that presumed experts are in fact competent. Many nights with bad sleep and unresponsive and unpleasant staff. One of the worst medical organizations I have ever dealt with. Looking for a responsive substitute.

Took a year to get a new CPAP due to supply and insurance hoops. The team in the Portland area was…read moregreat. Alyssa worked very hard to navigate the transaction issues. My personal doctor retired during this time which added a layer of challenges. A last minute (last day before my script expired) almost caused a huge delay. The staff in Clackamas saved the day. From the front desk receptionist, to the lady that handles insurance and finally Christina who set me up with my machine they all kicked butt. I can't thank them enough!! Star Team!!

Excellent customer service. Easy process for a knee scooter rental. Easy return. Great quality…read morerental.

Excellent from the very first call to Shamrock Medical. I Spoke directly to staff with every…read morequestion answered in detail. Was quoted price to rent a hospital bed with delivery, set up, instructions and pickup. Very affordable! Delivery was on time, fast and with no help from me needed. Explained remote instructions with demonstration and tips. I couldn't have asked for better service plus clean, quality equipment. Preparing home for post Hip surgery is stressful and Shamrock Medical took away a huge worry for me.

Haven't been in quite yet as I am exquisitely complicated and it's hard to get out sometimes. I had…read morethe pleasure speaking with David who was so genuinely interested in helping me. he was on top of everything, Making sure the store had what I needed. He ran order through to make sure he could get some of the items that I would normally have gotten across town. 5 Stars and I haven't even set foot in the store! Looking forward to seeing the inside soon!

Needed some random wound care items like gauze pads & rolls and i was able to find the items at a…read moregood price here.

I like the fact it is close by. It is located close to Costco in south Happy Valley. I have had a…read morefew issues as they do not have a huge repair staff. In the long run they do a very good job. The repair crew is made up of folks who fix things. You get a different vibe from folks like that. I have had to have a few machines repaired over the years. Gonna ahve to get a brand new set up again it looks like.

If you want a company that honors its "quick and easy" return policy (as they state online) or…read moreknows their own inventory, look elsewhere. My doctor referred me and while the initial setup was fine, everything fell apart within the first two weeks. My initial mask was uncomfortable and irritated my face. When I went back for a refitting, the technician told me I only had two other options: another type of mask (which was uncomfortable) or a cushion for my existing mask. I explicitly asked if there were any other choices, and he said no so I settled with the cushion mask. After a week of more restless sleep, I discovered another mask style that would be perfect. When I called, they told me I would have to pay $160 out of pocket. The technician apologized and told me he just "didn't think about it" during my appointment. I escalated the issue to management, but they refused to make it right, even though the error was entirely due to their technician's oversight. They told me to wait 3 months when I was eligible for another mask, but I still would have to pay for the headgear. Getting in touch with this company is an exhausting chore. You can never get through, so you have to leave a VM. Sometimes you get a response. When I finally threatened to return the machine and go elsewhere, I was passed around from department to department for hours just trying to find someone who knew how to handle a return. Ironically, their website claims they make returns "quick and easy"--what a joke. If you wind up using this company, the single bright spot in this entire ordeal is John in the Supplies department. Unfortunately, one good employee can't save a company with such abysmal customer service and rigid management. Save yourself the headache and use a different provider.

I was having a HUGE problem finding info on wheels for my sisters Invacare power chair but Dave…read morehelped me out ordering & having them shipped directly to my sister. My sister lives in Milwaukie, OR & I live in Eugene, OR so arranging for this kind of thing gets tough sometimes. I'll be back when the big wheels needs replacing. My sister & I send many thanks to Dave. YOU'RE A ROCK STAR.

From the owner: Wholesale medical equipment & supplies.read more

Norco Medical in Milwaukie, OR provided an excellent experience from start to finish. Everyone I…read morespoke with on the phone was warm, courteous, and knowledgeable. The location was easy to access, and the front desk staff was very welcoming. Emily was professional, friendly, and very knowledgeable. Our one-on-one session was thorough and included helpful printouts and take-home guides, I felt well supported and informed. Thanks, Emily! I would definitely recommend this Norco Medical facility and look forward to a continued partnership.

Service to this location means you get NO SERVICE JUST AGGRAVATION AND LOSS OF YOUR OWN TIME AND…read moreHEALTH CONDITION!!! Danger Zone‼BTW...they will never return your calls...no matter how many messages you leave over several weeks‼ Sadly I must give a star to post my review...

Very nice people, the customer service rep seemed knowledgeable and was able to answer all my…read morequestions I had about CPAP supplies.

I've had a wonderful experience with purchasing a rollator from Bellevue Medical. Both Austin and…read moreChris helped me with insurance and selection. I was able to leave the store knowing exactly the best fit for me after Chris adjusted my rollator and had me try it out. This is a contrast to other medical equipment businesses I'd used in the past. Highly recommend

The girls here are helpful and do the best they can to help you to find what you need. A lot of…read morethings they can order online just need to let them know ahead of time. Give them a call if you need to find out if an item is in stock or needs to be ordered. I

called this place for work( a large Medical hospital on pill hill) for a mayo stand. I was told…read morethat "no one including us sell Mayo stands if they existed" needless to say I went else where for a typical and standard medical device. how do you not know what a mayo stand is and then proceed to talk at me for two and a half min how I should not be calling?