My sales rep Zeus was wonderful, very knowledgeable and helpful. Anytime I'm in the market for a…read morecar City Chevrolet will be my go to.

Caveat Emptor; This…read moredealer advertises cars they do not actually have available, in an effort to entice you to the lot so they can sell you what they have and need to move, bait and switch. Predatory dealership. Avoid at all costs. Beware. Hendrick is a VERY large dealership with multiple brands and makes. I'd avoid all of them but, caveat emptor.

Had an issue but they made things right. That will result in us going back to this dealership. They…read morehad more inventory than any Car Max or dealership we've shopped at.

We have shopped/bought cars from this dealership and we were loyal Scott Clark Toyota service…read morecustomers for 10-15 years. Will not return. I brought in a nearly brand-new car (~5,000 miles) on July 10, 2026 for a routine tire rotation and accepted the complimentary car wash. When the valet handed my keys back, something felt off. Turns out my leather steering wheel had several sets of closely spaced vertical slits cut into two different areas (2 and 8 o'clock positions, each a couple of inches long), plus two parallel scratches on my cluster lens -- spaced exactly the same distance apart as the scissor blades on a utility knife housed in my car. None of this was present at drop off. What followed was months of unanswered calls and denied responsibility. They claimed to have reviewed video evidence in the service area, but confirmed there is no camera in the car wash bay and completely ignored the fact that the damage was not there at drop off. Be wary of the service offered by Scott Clark Toyota as they do not appear to know/screen their employees very well... or care when vehicles are damaged.

I am so relieved today...Carmax gave me exactly what the online offer gave me. I had just enough…read morecash to pay off my negative equity and pay off my car loan. I am so grateful. Thank you Hannah for your hard work and quick & easy process.

Tried to offer my wife way less than the other car companies we visited to complete a sale of her…read morecar.

Had an awesome experience, bought a used car from them, went online and they made it easy. All the…read morenumbers we agreed online was got they gave me when I showed up!!!! Awesome job shout out to Billy the Man !!!!

This location is owned by Jim Keffer. When my mom and I took her car in for service due to normal…read morewear and tear on the brakes they replaced the pads and resurfaced the rotors. Soon after this service we noticed a scrubbing noise. We returned to the dealer and they test drove the car. They assured us that nothing was wrong with the car. We took the car back after the issue persisted. This time we joined the mechanic during the ride along and were able to point out the scrubbing noise. This mechanic confirmed that there was an issue with the rotor. The initial service was not completed correctly. The second appointment to attempt to rectify either resulted in incompetent maintenance technicians reviewing the car or the dealer embellishing the true condition of the work that had been completed. On the third visit a technician finally was able to confirm what we had been describing. After all of this they want us to pay for new rotors. The dealer did not do their job and wants us to pay for it. This is poor customer service and I'll be reaching out to Jim Keffer as well as the Hyundai corporation to report the experience. Ashley and Amanda are such kind pleasant people to work with so long as there isn't an issue. If one persists, unfortunately they will blame the customer rather than holding the service department accountable.

I accompanied a relative to purchase a car and was highly impressed at the customer service here…read more Ivan was very knowledgeable and helpful as he answered all of our questions thoroughly, and made the whole process easy. highly recommend!

From the owner: At Queen City Imports, we serve the greater Charlotte area and have access to hundreds of pre-owned…read morevehicles of the highest quality from some of the finest manufacturers. If you don't see the precise vehicle you're looking for; give us a call- we'll find it for you!

I purchased a 2018 Kia from Town & Country on Saturday on Monday the car, stalled and and left my…read morenine month pregnant daughter stranded in the middle of the street after reaching out to the dealership. I was told to bring the car back so I drove the car myself back to the dealership as it stalled on me multiple times when I arrived to the dealership I was pleasantly greeted however it has turned sour every since they first asked me to drive the stolen car to another dealership to be checked out then after the refusing, they had me wait another hour and a half to offer me one of the raggedy cars they had on the lot in exchange for the car that I had purchased once I denied it. I explained to them that I just would like a refund because I do not trust anything that they sell after that they had me weigh another hour and a half in order to process the refund that's not my concern. My concern is they only process half of the refill which was 1/2 of the payment back to my debit card and the other half I had to wait to pick up the next day. Pick up the check today, Tuesday and went to Bank of America in which day bank with who's refusing to cash a check so I reached back out to town and country. Say hey listen I gave you guys cash. They're refusing to cash a check what is the next step? There's nothing I can do so basically they're saying I have to take it to a check cashing place to cash the check for a fee, which is substantial 5% or I have to take it an deposit into my account which will hold this check for 3 to 4 days based off the check amount and the purchase of me getting for my daughter another because they're out here selling junk buyers beware they will sell you a piece of sh*t and smile in your face!

The service department is terrible!!! They will guess what the problem is . Fix it and you will be…read moreback in a month with that same issue.. They got me one too many times for the same issue. I found a place much better and honorable.

From the moment we arrived, they made us feel like family. Trent and Frank were constantly ready to…read moreassist us and ensure our expectations were met--from selecting the car to securing the financing. It is a place you can trust. We can truly say that, from now on, we have joined the Capital CJRD family! Thank you! Abi & Judy

I purchased a used GMC Yukon from this dealership, and only 7 months later, the transmission…read morecompletely failed, requiring a highly expensive total rebuild. It is unacceptable that they sell vehicles in this mechanical condition without ensuring their quality and mid-term durability. My strong recommendation to anyone considering a used car at Capital CDJR of Indian Trail is to look elsewhere or demand a completely independent pre-purchase inspection before signing anything. Do not risk your hard-earned money here; they sell cars that break down shortly after purchase.

I skip this place. I have had multiple Audis through the years from A8s, Q7, to Q3. The majority of…read moremy dealings have been poor from rude disrespectful communication, long wait times to schedule service and more. I avoid taking my vehicles here any longer and will not return to purchase a vehicle or have one serviced here. I purchased out of state last time and paid the shipping cost, it was a better experience.

Stay away from the service department. I drove about 45 miles with a completely functioning car…read morewith only a check-engine light, expecting a routine diagnosis from a dealership that markets itself as the expert. After their inspection, my Audi was returned undriveable and basically scrap. No one warned me that their diagnostic process carried any risks. They have refused to take accountability and responsibility for the way they returned my car and instead presented me with a very expensive estimate. Three weeks later, my car is still there. I have tried to email various folks to get an explanation and potential resolution, and they are all refusing to respond. Meanwhile, I have been left without a car and they have zero sense of urgency. I guess they only care if you are buying a new car. If you're thinking of using their service department, please be aware: you may not get full transparency, and you may not get your car back in the condition you left it. Based on my experience, I cannot recommend the service department to anyone.

I picked up a nail which could not be repaired. Ben suggested I check this place out for their…read moregreat matching and discount program. I talked to Harvey Hunt who did some research and came up with a great price. It took them about 2 hours to install and I got a great price without having to call around and do a lot of research. Harvey is a former Marine and provides great customer service. Check them out; you won't be disappointed!

Dear liberty, I am…read morewriting to express my deep disappointment and frustration regarding the recent service experience at your dealership. Despite being charged for miscellaneous services, my car's original issue was never fixed. Instead, I feel I was taken advantage of as someone who doesn't know much about cars. It seemed that the service manager was merely guessing and fishing for problems without actually resolving anything. As I continue to hear the same popping noise while driving, it has become clear that the service performed was ineffective. This experience has left me feeling used, and it unfortunately reinforces a negative impression I have about GMC service centers in the Charlotte area. At this point, I am seriously considering seeking legal advice and sharing my experience publicly to warn others. I urge you to address this matter promptly and provide a satisfactory resolution. Sincerely, Kenzo

Because I needed to buy a car, I went to many places where cars were sold. I can say that this is…read morethe only place where I had the best experience. It was Dbacon who received us. This is my first car, so I don't have many ideas, but Dbacon has been providing me with detailed car introductions in order to help me buy my favorite car. I have to say he is very professional, he can quickly answer all the questions I ask about the car. Lindsay is the superior of Dbacon and she is very enthusiastic. She also came to help me and gave me substantial advice. I think they helped us from the perspective of consumers, and I got the best experience! In the end, I bought my first car here. Choose them!!!

This is by far the worse car company ever. They lie so bad and set you up to fail. Bought a 2026…read morebiggest mistake ever. A spare tire didn't even come with the car and they didn't even pay tax and title for a year. There is more to this sad pitiful story. But there is a reason that the dealership looked deserted. DON'T USE THEM at all save yourself the heartache and go to any other dealership. ANY other one. If I could give a negative I would.